Allsole Reviews 6,081

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and fast delivery, often receiving their orders sooner than expected. Many people are particularly pleased with the competitive pricing, finding significant savings on various products compared to other retailers. The ordering process is generally described as easy and efficient, with good communication regarding shipping updates. However, some customers were dissatisfied with issues related to product accuracy and order fulfillment. A few people reported receiving incorrect items, such as wrong sizes or styles, and experienced difficulties with the returns process or obtaining refunds. There were also isolated instances of orders being lost or not arriving as expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with... See more

Product

People report ambiguous experiences with product. Many customers praise the good selection of brands, bargain... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as missing items, lost... See more

Price

Reviewers highlight positive aspects of price, often finding great bargains and competitive deals on various... See more

Service

Consumers generally find the service to be positive. Many reviewers praise the fast, efficient, and faultless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first review of these was not very good. However. They contacted me regarding the review. I explained why I gave such a negative review. Now being fare. I was not aware that a couple of things incl... See more

Rated 4 out of 5 stars

The cost obviously and how quickly the parcel arrived to my house. But I'm a bit disappointed that only two days after my order sent in you have a further ten percent discount😪

Company replied

Rated 5 out of 5 stars

I ordered some boots late Sunday - they arrived the next day (Monday)! Faultless service, beautiful Dune boots and absolute bargain price, what more could I want, will always use Allsole for future p... See more

Company replied

Rated 5 out of 5 stars

Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another... See more

Company replied


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Allsole

Written by the company

Useful Links



About Us

allsole is the online footwear destination with the latest luxury footwear. Working with the world’s leading brands to create a collection that offers fashion and functionality. Our collections carry the latest trends from the most in-demand brands including Ugg, Dr. Marten, Vans and more. Whatever the occasion, find the sought-after styles of the season at allsole.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

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How this company uses Trustpilot

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Rated 5 out of 5 stars

An absolute bargain

An absolute bargain for the colour and size I wanted.
I will absolutely shop with you again.

8 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Timberland sandals

Easy to order. Very fast delivery

8 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Fast delivery excellent product

Fast delivery excellent product

8 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Delivered with care ,pleasant courier

Delivered with care ,pleasant courier

8 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 2 out of 5 stars

The boots that I received are so…

The boots that I received are so narrow, I have worn them today, I have blisters front and back of my feet I'm in agony. I am really disappointed in Dune. I have always bought Dune boots without a problem. Why are they selling boots that are not fit for purpose.

7 July 2025
Allsole logo

Reply from Allsole

Hello Dee,

We're sorry to hear the boots you received are not fitting as you expected. We appreciate your feedback and we'll look into this to ensure our products meet the expected standards.

A message has been sent to your account in order to assist with this.

Kind regards,
Liam

Rated 5 out of 5 stars

Best price I found online

Best price I found online for the Keen sandals I bought & quick deliverg

28 June 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Placed order

Placed order, was advised delivery would be 3 to 6 days - arrived two days later - very satisfied

6 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Was looking for black leather comfy…

Was looking for black leather comfy sandals not many reviews on these ones I chose but I liked the style I was really impressed with the service, price and the speedy delivery, the sandals are lovely and comfortable haven’t worn them far but they are a nice sandal

7 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Sandals

Brilliant service very nice sandals. Will bye again

28 June 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 1 out of 5 stars

Vagabond Boots

I purchased pair of Vagabond boots in November 24. Expensive boots but expected them to last. A hole appeared in the boot five months later. I requested a replacement as not had them long. All Sole refused to offer support. I will not be using company again - very frustrating/disappointing.

8 April 2025
Unprompted review
Allsole logo

Reply from Allsole

Hello Christina,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Good prices

Good prices , good availability , good delivery

1 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Great service very reasonable prices…

Great service very reasonable prices and fast delivery.

1 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 1 out of 5 stars

Wrong item sent.I order a pair of shoes…

Wrong item sent.I order a pair of shoes and got a shirt.Only way of contacting the company is online. Would be nice if you could actually talk to someone on the phone.Very frustrating 😒

5 July 2025
Allsole logo

Reply from Allsole

Hello Mrs Fisher,

We regret that the wrong item was sent and the difficulty in contacting us. We appreciate your feedback and we'll use it to improve our processes.

A message has been sent to your account regarding this.

Kind regards,
Liam

Rated 5 out of 5 stars

Lovely boot thank

Lovely boot thank

4 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 1 out of 5 stars

Wrong size sent

3 July 2025
Allsole logo

Reply from Allsole

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Rated 5 out of 5 stars

Great price and really fast delivery

Great price and really fast delivery

3 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Dr Marten tan sandals

The price was very good

29 June 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Great service and super fast delivery

Great service and super fast delivery

3 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Arrived earlier than quoted very fast…

Arrived earlier than quoted very fast and efficient - will definitely be buying again from you Thank you

2 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

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