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Allsecurityequipment Reviews 382

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting helpful and knowledgeable staff who provide excellent communication. Many found the ordering process easy and appreciated the quick delivery of products, which often arrived well-packaged and in perfect condition. Reviewers also found the prices competitive, often lower than other distributors, and were pleased with the quality of the products received. However, some customers experienced issues with shipping times, with deliveries taking longer than expected or lacking clear tracking information. A few people also felt that the shipping costs were too high, especially for smaller items. Additionally, some reviewers reported difficulties with technical support or receiving responses to their inquiries, and a small number of orders had missing items or incorrect products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products, describing... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers found the ordering process... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers praise the quick shipping, timely... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the fair pricing, great selection, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more

Company replied

Rated 4 out of 5 stars

I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more

Company replied

Rated 4 out of 5 stars

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more

Company replied


Company details

  1. Security Equipment Store
  2. Fence Supply Store
  3. Garage Equipment Wholesaler
  4. Hardware Accessories Store

Written by the company

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Contact info

4.1

Great

TrustScore 4 out of 5

382 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Easy to navigate website

Easy to navigate website. I would have chosen 5 stars but the order for: ASE Delivery Guarantee × 1
2000-2199.99 was placed without me choosing it. I would like to have that item cancelled and $58.80 credited to my account.

25 January 2026
Unprompted review
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Reply from Allsecurityequipment

Hello Steven! We’re happy to let you know our team has taken care of your request, the ASE Delivery Guarantee has been canceled and the $58.80 has been credited bank to your account. The Delivery Guarantee is an optional protection feature, and it can always be removed if you prefer not to include it. We appreciate you shopping with us and hope to earn that 5th star on your next order!

Rated 5 out of 5 stars

All security made it easy ...

All security made it easy to find what I needed and get it shipped to my door. The order was complete and in good condition. The one part I did not end up using was approved for return for a refund, per thier refund policy.

4 January 2026
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Reply from Allsecurityequipment

We appreciate your thoughtful review! Our team works hard to ensure orders arrive well and protected. Thank you for choosing All Security Equipment, we look forward to serving you again.

Rated 2 out of 5 stars

High Shipping Fees

After paying the lowest shipping available ($15.75) on a $3.99 one-inch-long battery, I would have expected it to arrive sooner than 9 days later. That being said, the battery works fine.

5 January 2026
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Reply from Allsecurityequipment

While we always aim to keep shipping costs as reasonable as possible, carrier rates can affect pricing and transit time. Our team works hard to ship orders as quickly as possible once business hours resume, and your order was processed and sent out the following Monday after being placed over the weekend. We appreciate your business and your feedback.

Rated 1 out of 5 stars

Don’t shop

Don’t shop. They don’t ship. They don’t do anything. If you call they cancel your order without telling you

13 January 2026
Unprompted review
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Reply from Allsecurityequipment

Our team works hard to ensure accurate and timely fulfillment, and when an issue arises, we want to address it directly. Please contact us with additional details about your order so we can investigate further and provide the support you deserve.

Rated 5 out of 5 stars

Great quality equipment

Great quality equipment, the arm is smooth, quiet and it’s moving my big gate without any problems it seems

5 January 2026
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Reply from Allsecurityequipment

Thank you for your review! It’s great to hear the system is handling your setup effectively and operating as expected. We’re proud to offer products built for performance and durability, and we appreciate the opportunity to support your gate project.

Rated 5 out of 5 stars
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Reply from Allsecurityequipment

We appreciate you taking the time to share an update. We’re glad your order is now moving forward, and we value your patience throughout the process. Thank you for trusting All Security Equipment.

Rated 3 out of 5 stars

Add promised 4-7 day delivery-not even close!

Add promised 4-7 day delivery, ive been waiting since mid-dec and still no eta.

However, Karen from customer service was great, very prompt with her responses and explanations

8 January 2026
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Reply from Allsecurityequipment

Thank you for your review and for your patience. While delivery took longer than expected, we’re glad to share that your order was shipped and delivered. Thank you for sticking with us, we truly value your business.

Rated 4 out of 5 stars

Home owner

I have had the cp-4 before. It lasted 3 years. Started to open the gate randomly. Was getting triggered about every 4 to 6 seconds for no reason. Will give the second one a try.

8 January 2026
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Reply from Allsecurityequipment

Thank you for sharing your experience. We appreciate you giving the product another opportunity and value your continued trust in All Security Equipment. Our team is always here to support you and help ensure the best possible performance moving forward.

Rated 2 out of 5 stars

List when your products are not in…

List when your products are not in stock to avoid ordering with overnight shipping and then canceling due to the wait.

8 January 2026
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Reply from Allsecurityequipment

Thank you for taking the time to share this feedback. Our inventory updates in real time, but in cases demand can change quickly. We’re continually improving our systems to provide clearer stock visibility and prevent situations like this.

Rated 2 out of 5 stars

Shipping fees we overpriced

Shipping fees we overpriced

7 January 2026
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Reply from Allsecurityequipment

We always aim to provide fair pricing while ensuring orders are packed securely and delivered reliably. Shipping costs can reflect carrier rates, package size, and handling requirements, but we continuously work to keep them as competitive as possible. We appreciate your business and your input.

Rated 4 out of 5 stars

Part Refunded

It was going to take longer than anticipated to get our part. We canceled the order and requested a full refund. They listened and refunded the full amount back on my card. No stress.

5 January 2026
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Reply from Allsecurityequipment

Thank you for sharing your experience. While we always aim to deliver as quickly as possible, we’re glad our team was able to assist promptly and make the process smooth for you. We appreciate your understanding and the opportunity to help, and we hope to serve you in the future.

Rated 5 out of 5 stars

Great quality parts

Great quality parts. at a great price

2 January 2025
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Reply from Allsecurityequipment

We’re glad to hear you had a great experience with our products. Delivering reliable solutions and strong value is something our team works hard on every day. Thank you for your support and for trusting All Security Equipment.

Rated 2 out of 5 stars

Check if they will work before purchasing

Well, I ordered the remotes believing that they would work on all liftmaster garage door openers. Well, after I couldn’t get them to code I got a professional to come out and he said that your product would not work on my liftmaster . So frustrating

3 December 2025
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Reply from Allsecurityequipment

Thank you for sharing your experience. We understand how important compatibility is, especially when it comes to access control products. To help avoid situations like this, we provide product manuals on every product page and always encourage customers to confirm compatibility or reach out to one of our specialists before purchasing. Our team is happy to assist and ensure the right solution is selected the first time.

Rated 5 out of 5 stars

easy to order and fast shipping with…

easy to order and fast shipping with fair pricing

4 December 2025
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Reply from Allsecurityequipment

Thank you for sharing your experience! We strive to make ordering simple while delivering products quickly and at a strong value. We’re glad to hear everything went smoothly and appreciate you choosing All Security Equipment.

Rated 4 out of 5 stars

Was fine

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded.
Would have been easier with directions telling me that the old connector comes off. Wasn't sure if it was soldered on or not.

2 December 2025
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Reply from Allsecurityequipment

Thank you for taking the time to share your experience with us. We’re glad to hear everything is now working properly, and we appreciate your insight about the installation process. We’re always here if you need anything in the future!

Rated 5 out of 5 stars

Everything went well with standart…

Everything went well with standart delivery

4 December 2025
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Reply from Allsecurityequipment

We appreciate your review! Our goal is always to ensure a hassle-free shopping and delivery process. Thank you for choosing All Security Equipment!

Rated 3 out of 5 stars

every thing was great

every thing was great. I didn't expect it to take better than six weeks to get my order

3 December 2025
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Reply from Allsecurityequipment

We’re grateful for your review. Some items can take a bit longer to arrive due to availability or production schedules, but we appreciate your understanding regarding the extended lead time. Our team is continuously working to streamline fulfillment, and we’re honored to have earned your business.

Rated 5 out of 5 stars

Excellent response time and…

Excellent response time and communication of shipping status

4 December 2025
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Reply from Allsecurityequipment

Thank you so much for your review! We’re committed to making every interaction smooth and dependable, and it’s great to hear that our team delivered for you. We’re here whenever you need us next!

Rated 5 out of 5 stars

Huge selection

Vast selection of products over a wide range projects.

4 December 2025
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Reply from Allsecurityequipment

Thanks for taking the time to share your thoughts! Our goal is to make it easy for professionals and DIY customers alike to find exactly what they need in one place. We’re happy to know our product offerings are serving you well.

Rated 1 out of 5 stars

Do it yourself? Beware!

Be very careful what brand you purchase as some do not have any support unless you have a qualified technician involved. I have a bad board (I believe) on a $3k+ gate opener and neither All Security nor the manufacturer (Liftmaster) will provide technical support. I would not purchase from here again. I now found out Viking brand has homeowner support.

3 December 2025
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Reply from Allsecurityequipment

Thank you for your comments. Each manufacturer has specific requirements regarding technical support, and in some cases, they allow troubleshooting only through certified professionals. Although this can limit what we’re permitted to do, our goal is always to make your experience as smooth as possible. We can still help with product information, next-step guidance, and connecting you with qualified service providers. If you’d like personalized help, our team is ready anytime.

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