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Allsecurityequipment Reviews 382

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting helpful and knowledgeable staff who provide excellent communication. Many found the ordering process easy and appreciated the quick delivery of products, which often arrived well-packaged and in perfect condition. Reviewers also found the prices competitive, often lower than other distributors, and were pleased with the quality of the products received. However, some customers experienced issues with shipping times, with deliveries taking longer than expected or lacking clear tracking information. A few people also felt that the shipping costs were too high, especially for smaller items. Additionally, some reviewers reported difficulties with technical support or receiving responses to their inquiries, and a small number of orders had missing items or incorrect products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products, describing... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers found the ordering process... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers praise the quick shipping, timely... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the fair pricing, great selection, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more

Company replied

Rated 4 out of 5 stars

I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more

Company replied

Rated 4 out of 5 stars

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more

Company replied


Company details

  1. Security Equipment Store
  2. Fence Supply Store
  3. Garage Equipment Wholesaler
  4. Hardware Accessories Store

Written by the company

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Contact info

4.1

Great

TrustScore 4 out of 5

382 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Just great

I found what I needed.easy to shop.

2 March 2026
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Reply from Allsecurityequipment

We’re glad you were able to quickly find what you were looking for. Our team works hard to make the shopping process simple and efficient, and we appreciate you choosing All Security Equipment.

Rated 5 out of 5 stars
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Reply from Allsecurityequipment

We’re happy to hear you had a smooth experience shopping with us. We work hard to keep our website simple, safe, and convenient for our customers. We truly appreciate your support!

Rated 5 out of 5 stars

Remote garage openers

Happy with the units

9 February 2026
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Reply from Allsecurityequipment

We’re so glad to hear you’re pleased with your purchase. We appreciate you choosing All Security Equipment and look forward to helping you again whenever you need security equipment.

Rated 5 out of 5 stars

Canceled order positive review

I made an order by mistake and they refunded my money and canceled my order promptly.

Thank you

4 February 2026
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Reply from Allsecurityequipment

We really appreciate you taking the time to share this! Our team works hard to respond promptly and take care of our customers, even when plans change. We’re glad we could assist you right away and make the process easy. Thanks again for your support!

Rated 4 out of 5 stars

Quality OEM product was shipped

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would have liked for the review panel to determine if my product was returnable. When I contacted customer service, it was taken care of immediately. I have sent the item back and ordered the proper panel. I gave them a tracking number and I’m still waiting to see if my credit card gets Credited for the return.

3 February 2026
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Reply from Allsecurityequipment

We’re glad to hear the product met expectations and that our customer service team was able to step in and help when you reached out. We appreciate your patience throughout the return process and your continued trust in us—we’re always working to make every step smoother for our customers.

Rated 5 out of 5 stars

Fast

Fast, complete and just what we needed, thank you!

2 February 2026
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Reply from Allsecurityequipment

Helping our customers get the right solutions quickly is what we aim for every day. Thanks for choosing All Security Equipment—we’re glad we could help.

Rated 5 out of 5 stars

Thank you very much

Thank you very much. Great experience.

2 February 2026
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Reply from Allsecurityequipment

We truly appreciate your business and look forward to helping you again anytime you need security equipment.

Rated 5 out of 5 stars

Great Company

I ordered a replacement garage door opener for our LiftMaster. It was delivered quickly and is perfect. I forgot to use a promotional credit and sent an email explaining my forgetfulness. They quickly applied the credit. Very nice company to work with.

2 February 2026
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Reply from Allsecurityequipment

We’re happy to hear everything arrived promptly and worked out just right. Our team is always glad to help, and we’re especially pleased we could quickly take care of the credit for you. We truly appreciate your business!

Rated 5 out of 5 stars

Thank you

Thank you! Quick shipping

5 February 2026
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Reply from Allsecurityequipment

Thanks so much for taking the time to leave a review! We’re happy to hear everything arrived quickly. We appreciate your business and look forward to helping again anytime you need security solutions.

Rated 3 out of 5 stars

Replacement part slow to come with…

Replacement part slow to come with little communication from All Security. Have purchased same item from All Security in the past with much better response time. Will factor in before next purchase as security of farm and access for tradesmen affected by slower response time.

6 February 2026
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Reply from Allsecurityequipment

Thank you for taking the time to share your experience. We truly appreciate your continued business and understand how important timely service and clear communication are, especially when security and access are involved. Your feedback helps us identify where we can improve, and we’re committed to providing the dependable support our customers expect.

Rated 1 out of 5 stars

Delayed Shipping

Delayed Shipping. Not cool

5 February 2026
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Reply from Allsecurityequipment

Hi there, we’re sorry for the shipping delay. While delivery timelines can occasionally be impacted by factors outside of our control, we understand how frustrating it is to wait longer than expected. We appreciate your feedback and are always working to improve the overall shipping experience.

Rated 5 out of 5 stars

Placing order very easy and user…

Placing order very easy and user friendly. I would recommend to others.

5 February 2026
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Reply from Allsecurityequipment

We really appreciate your kind feedback! Our goal is to make shopping simple and convenient from start to finish, and we’re glad we delivered. Thanks again for your support.

Rated 1 out of 5 stars

Order didn't ship when promised

I placed the order yesterday and paid for overnight shipping. The salesman assured me that the order would leave yesterday 2/4 for delivery today 2/5. That did not happen. I had an installer traveling 2 hrs away to come install this part. Now I have to reschedule and my gate will be down for 2 more days. Very disappointing.

5 February 2026
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Reply from Allsecurityequipment

Hi there, we’re sorry for the confusion. As stated on the shipping option at checkout, Overnight Air includes 1–2 business days of processing time prior to shipment. Your order was placed on 2/4 and is currently out for delivery today (2/6), which is within the expected timeframe. We appreciate your business and thank you for choosing All Security Equipment.

Rated 5 out of 5 stars

Ease of website and ordering and…

Ease of website and ordering and arrived in a reasonable amount of time.

4 February 2026
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Reply from Allsecurityequipment

Thank you so much for your review! We’re happy to hear your ordering experience was smooth and that your shipment arrived in a timely manner. We truly appreciate your business and look forward to helping you again in the future!

Rated 1 out of 5 stars

You couldn't ship my order for at least…

You couldn't ship my order for at least two more weeks

2 February 2026
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Reply from Allsecurityequipment

We appreciate your feedback and are always working to improve the overall shipping experience. While delivery timelines can occasionally be impacted by factors outside of our control, we understand how frustrating it is to wait longer than expected.

Rated 3 out of 5 stars

False advertising, missing shipping details.

originally was looking for equipment from another dealer when I came across this website, I signed up for the pro program only to be told that the pro program is not even active yet it’s advertised on their website that one could become a dealer and get a discount on purchases. I then go to place an order and get from Read for a whole day pushing back my order and now I get a delivery confirmation without a delivery date or delivery time.

I probably won’t be ordering from this place ever again as a business for my clients

2 February 2026
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Reply from Allsecurityequipment

Thanks for your review. At the moment, we are rebuilding our Pro Program to provide stronger benefits and a better experience for our customers, which is why approvals are not immediate.

Regarding shipping, tracking information is included in the shipping confirmation email so customers can follow their order as it moves through delivery. We appreciate your feedback and would welcome the opportunity to make this right, please feel free to reach out to our team directly so we can assist further.

Rated 5 out of 5 stars

easy website to manuver through

easy website to maneuver through

1 February 2026
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Reply from Allsecurityequipment

We really appreciate your review! It’s great to know our website made it easy for you to find what you needed. Thanks again for shopping with us, we look forward to helping you again in the future!

Rated 4 out of 5 stars

Sales department is great but your tech…

Sales department is great but your tech support team failed to even try to help diagnose the problem.

22 January 2026
Unprompted review
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Reply from Allsecurityequipment

Thank you for your feedback. We’re very glad to hear our sales team provided a strong experience. We’re sorry that your technical support interaction did not meet the same standard. At All Security Equipment, we take pride in helping customers from start to finish, and your comments help us continue improving our support process.

Rated 1 out of 5 stars

Not happy about my experience

Bought a small bearing on Jan14th. Selected ground shipping which was twice of the cost of the part. I am sure they make money on the shipping. It arrived on the 29th! Contacted customer support about a refund of the shipping they provided no resolution. I wouldn’t be purchasing from this vendor again. EDIT 1/30/26. The package via the usps website dint ship until the 1/23/26, that was 9 days after the order was placed. Don’t blame the shipping company.

28 January 2026
Unprompted review
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Reply from Allsecurityequipment

Thank you for bringing this to our attention. At All Security Equipment, we work hard to provide reliable delivery options and ensure products arrive safely. Carrier costs and transit times can vary depending on location and shipping method, and occasional delays do happen beyond our direct control. Your input is valued and helps us continue to improve.

Rated 5 out of 5 stars

All Security Equipment is absolutely a…

All Security Equipment is absolutely a pleasure to do business with! I have ordered equipment from them since 2020. I love doing business with a company that has knowledge of their products, as well as friendly customer service. Prompt, courteous and knowledgeable service is what you'll get from this company!

26 January 2026
Unprompted review
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Reply from Allsecurityequipment

Thank you so much for your continued support over the years! It truly means a lot to our team. We’re proud to provide helpful service and product expertise, and we’re grateful to have customers like you who have trusted us since 2020. We look forward to assisting you for many years to come!

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