I had some issues regarding my membership, but this was dealt by Claire via an email. This allegation was confusing but Claire was really helpful.
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See what reviewers are saying
At the beginning of my membership, I did not immediately understand how good and inexpensive you could buy a particularly good perfume. A great system that is probably popular worldwide..... a loa... See more
Scam! Clicked on a facebook add for a backpack which redirected me to a website called GOOVLO.COM. Then three unauthorised payments were taken from my account by ALLPERFUMEVIP.COM and I was told that... See more
I never signed up to this website. I was buying something on some Amazon site, I started to put my payment details and after I am finished the system charged me and redirected me to this website and t... See more
Asks customers to review
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Hasn’t replied to negative reviews
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Mary offered a refund and tried…
Mary offered a refund and tried everything to help me
Thank you so much for your kindness
Thank you so much for your kindness
I had an issue and they found a…
I had an issue and they found a solution, so i hope they will keep their words
They honest I like that about the…
They honest I like that about the company and they always get back to you when you have qiures
It took too long to have this issue…
It took too long to have this issue resolved.
following credit card fraud
following credit card fraud, I contacted them via chat and they immediately responded and found a solution
They guide me through everything I…
They guide me through everything I needed and I'm happy they got back to me.
Good service
In a strange way I got an account.. and they took money from my creditcard for credits on their website.
Send a message and get a refund and they canceld my account. Good service!
My issue was taken care of immediately
I never signed up to this website. I was buying something on some Amazon site, I started to put my payment details and after I am finished the system charged me and redirected me to this website and told me that I successfully registered my self in this Perfume shop VIP membership!! and after few days they charged my card again automatically. I contacted the website by email and explained the issue to them. They apologized to me and they offered me immediate solutions or a refund. I went for the refund option. I am glad my issue was solved. Best regards
my membership
At the beginning of my membership, I did not immediately understand how good and inexpensive you could buy a particularly good perfume. A great system that is probably popular worldwide..... a loan without a big burden.
oh yes, a big praise! the advice is excellent! any day and night a chat that is fun. good teamwork!
See you soon
Ludmilla
I never signed up to this site and its…
I never signed up to this site and its charged me

Reply from Allperfumevip
the problem is taken in charge..good…
the problem is taken in charge..good customer service
I activated by mistake a membership
I activated by mistake a membership, then dismissed it and today an operator called Eugene called me saying that they would make a refund for the months I’ve payed for
He was very kind and also tried to speak the language I was comfortable for
Thank you
After receiving refund
Hi guy!
It have been a long time to update review about my extremely bad experience on this site. As I said before, I will share more once I confirm whether I will receive a refund or not. Then I actually received the refund notification email on March 28 (perhaps March 27 for Europe), and on April 1 the refund actually appeared in my account. Oh my godness, I was not completely confident that I would be able to receive my refund this quickly.
Actually, this website's customer service is extremely good. They responded and resolved all my issues quickly. That’s why I'm really happy and grateful even though I also made some mistakes in this experience but in the end I got a good result. My advice to everyone is to contact their customer support immediately if you encounter any problems and the most important thing is please really read carefully all terms and policies of this website or all websites you intend to buy online. Don't be like my bad experience before.
Hope you have a nice experience on this website.

Reply from Allperfumevip
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