Chris Moorcraft , one of the tech support team was very hopeful and pointed me in the right direction to get the rolling bridge i needed for my guitar 5* As I play all over the country in a Oasis tri... See more
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Company details
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Guitar, Bass and Amp parts. The UK's #1 choice for guitar techs.
Contact info
Unit 2 TRADA Business Campus, Stocking Lane, Hughenden Valley, HP14 4NB, High Wycombe, United Kingdom
- 01494 410 050
- help@allparts.uk.com
- allparts.uk.com
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If something is going to break it’s…
If something is going to break it’s going to happen just before a performance and the package arrived in good time to repair the tuning post and get a good test before being needed, so timing was a real bonus here, the quick delivery saved the day.

Reply from Allparts UK
Excellent advice and communications
My actual online purchase from Allparts was the culmination of an email exchange where I was given excellent advice and expertise relating to my questions. My query related to replacement tuners and the guys went above and beyond in providing clear and concise replies which were much appreciated. I was able to purchase confident that what I was purchasing was exactly what I needed. Very happy to recommend.

Reply from Allparts UK
Thanks a ton to Chris Moorcraft for…
Thanks a ton to Chris Moorcraft for supporting and solving problems with the order. I ordered some screwsn on Allparts and I am not from UK. Unfortunately, RoyalMail accidentally shipped the order to US. I contacted allparts, and Chris solved the situation smoothly. I got a refund which actually covered customs charges from US to CZ. Overall, customer service in this company is great.

Reply from Allparts UK
Very smooth and easy to cancel an order…
Very smooth and easy to cancel an order and get refunded.

Reply from Allparts UK

Reply from Allparts UK
Great product
Great product. Good advice given on the phone when I called to check fitment etc.
The hipshot tuner buttons arrived and fitted perfectly. Many thanks 😊

Reply from Allparts UK

Reply from Allparts UK
Always spot on with great products and…
Always spot on with great products and top notch customer service. Use these guys all the time

Reply from Allparts UK
Great parts and service
Order was dispatched really quickly, and the strap buttons were easy to fit on the Epiphone EJ-160E. Great service highly recommended

Reply from Allparts UK
Great customer service
Great customer service, my query was responded to quickly and good alternatives were offered by an experienced, friendly member of staff.

Reply from Allparts UK
Easy website and helpful team
Easy website and helpful team if you need help.
Availability has been a bit of an issue at times but when your chosen item is in stock the buying process and delivery times are good.

Reply from Allparts UK

Reply from Allparts UK
Parcel arrived very quickly and I was…
Parcel arrived very quickly and I was kept upto date with tracking. A great service. Would buy from supplier again.

Reply from Allparts UK
Allparts; quick service, good products.
Ordered twice from Allparts now, both times they have dispatched the items quickly, and are good at keeping you up to date with what’s happening with your order. Currently having a guitar custom made so will be using Allparts for a few more bits yet. Recommended supplier.

Reply from Allparts UK
The part I required I was able to…
The part I required I was able to source easily on your web pages.
Delivery was well before I expected it.

Reply from Allparts UK
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