I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on... See more
Company replied
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See what reviewers are saying
Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... See more
Company replied
Beautifully set up shop Outstanding customer service from the reception to the technical experts on the floor Love they they are a Stihl dealer as well
Company replied
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... See more
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Company details
- #3 of 5 best companies in Hardware Store
Written by the company
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Contact info
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff and good value
2 June 2025
Reply from Alliance Hardware
Hi Brett,
Thanks for taking the time to leave us a review. We're pleased to hear that our staff were able to assist you with your order. We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Wendy, thank you for taking the time to leave us such a positive review. We pride ourselves on offering a friendly and helpful service to our customers and are glad that we were able to assist you.
Thank you,
The Team @ Alliance Hardware
A very easy purchase with a great price
20 May 2025
Reply from Alliance Hardware
Hi Dave,
Thank you very much for taking the time to leave us such a positive review. We truly appreciate your support and we look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
I had a great experience with Alliance…
I had a great experience with Alliance Hardware and their sales service. The staff were friendly and genuinely helpful in guiding me to the right products.
I had my goods delivered and everything I purchased was exactly as expected.
9 May 2025
Reply from Alliance Hardware
Hi Lissa,
Thank you very much for taking the time to leave us a review. It is greatly appreciated.
We're glad to hear that our team were friendly and able to assist you with your order.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
You won't be disappointed, try them.
Constantly great service year after year. I've been coming here for a long time, and I've always walked out the door extremely impressed with their service and willingness to help.
28 May 2025
Unprompted review
Reply from Alliance Hardware
Hi Teddy,
Thank you very much for taking the time to leave us such a great review. We truly appreciate the support and are glad to hear that we have been able to assist you.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Polite and efficient.
4 May 2025
Reply from Alliance Hardware
Hi Kim,
Thank you for taking the time to leave us a positive review.
We greatly appreciate it and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Carolina,
Thank you very much for your positive review, it is greatly appreciated.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Paul,
Thank you very much for taking the time to leave us a review. We appreciate your comments regarding our level of customer service, which we pride ourselves on.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great customer service and better…
Great customer service and better prices then most dealers.
30 March 2025
Reply from Alliance Hardware
Hi Andy,
Thank you very much for taking the time to leave us such a helpful review. We appreciate your positive feedback and are happy to hear that you were happy with the service our staff provided you.
We hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Paul was great!
Paul assisted with website payment issues as well as an incorrect blade that was replaced within a day. Amazing service, thank you.
5 March 2025
Reply from Alliance Hardware
Hi Harry,
Thank you very much for taking the time to leave us a review, especially after there were issues with your order.
We appreciate your kind words and your patience throughout the matter.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Low cost of product
18 February 2025
Reply from Alliance Hardware
Hi Michael,
Thank you very much for taking the time to leave us a review. We appreciate your support and thank you for your business.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Great customer service
Great customer service. Helpful staff. Quality tools. I purchased a top shelf chainsaw and I'm very happy with my experience.
6 February 2025
Reply from Alliance Hardware
Hi Michael,
We appreciate you leaving us such a great review and are pleased to hear that we were able to assist you with your purchase.
We hope you enjoy using your new chainsaw and we look forward to seeing you next time.
Thank you,
The Team @ Alliance Hardware
Great Customer Service
The team called me and verified my order a few times.
Their service is great !
6 February 2025
Reply from Alliance Hardware
Hi John,
Thank you for taking the time to leave us a review. We're glad to hear you were pleased with the service that was provided and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Michael,
Thank you very much for taking the time to leave us such a great review.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great service
Ordered online, drill arrived quickly and in excellent condition. Great communication from seller.
20 January 2025
Reply from Alliance Hardware
Hi Kate,
Thank you very much for taking the time to leave us such a great review.
We appreciate your feedback and are pleased to hear that your ordered was delivered quickly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great experience the team was very…
Great experience the team was very professional and I’d received my goods in very quick time. Thank you very much for the great experience.
20 January 2025
Reply from Alliance Hardware
Hi Paul,
Thank you for taking the time to leave us such a great review. We're happy to here that our team was able to assist you and provide you with a great experience.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Michael,
Thank you for your review, it is greatly appreciated. We will pass on your positive comments to our team and hope that we are able to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Lin,
Thank you very much for your review, it is greatly appreciated. We pride ourselves on providing a high level of customer service, in an effort to stand out from the competition.
We hope this means we'll be able to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Fantastic customer service
Fantastic customer service. Our parcel was delayed I just thought it was from Christmas pile up then we received a personal email apologies for the delay and to let us know who our parcel was being sent with and all the tracking information and to contact them if I hadn’t received it by a certain day. Was just lovely to see. Will definitely be shopping with use again.
1 December 2024
Reply from Alliance Hardware
Hi Cathy,
Thank you so much for taking the time to leave us such a great review.
We're glad to hear that our team were able to resolve the delay with your order, and we truly appreciate your patience, especially during such a hectic time of year.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Tim,
Thank you very much for the great review. We really appreciate it and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
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