I searched the web for the best price for a StihlHSA60 trimmer with battery and charger and alliance came up trumps, so I ordered it on pm of 18/05/26 and it turned up at my house on pm[1330 hrs] on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... See more
Company replied
Beautifully set up shop Outstanding customer service from the reception to the technical experts on the floor Love they they are a Stihl dealer as well
Company replied
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... See more
Company replied
Company details
- #3 of 5 best companies in Hardware Store
Written by the company
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Contact info
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Alliance Hardware
Hi Susan,
Thank you for taking the time to leave us a review, it is greatly appreciated.
The Team @ Alliance Hardware
Great customer service
Great customer service. Dedicated to ensuring each order is correct. Fast delivery!
5 December 2025
Reply from Alliance Hardware
Hi Ryan,
Thank you very much for your positive feedback, we truly appreciate the support. We're glad to hear that your order was delivery accurately and quickly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Very quick response to my order
Very quick response to my order. Dispatched same day. Got exactly what I wanted in perfect condition
. Only place in Melbourne I could find it. You had 2 different types. Amazing! Shall be back.
4 December 2025
Reply from Alliance Hardware
Hi Tony,
Thank you very much for taking the time to leave us such a great review. We truly appreciate the feedback and support.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Overall good service in terms of…
Overall good service in terms of product and price and delivery
24 November 2025
Reply from Alliance Hardware
Hi Natarajan,
Thank you for taking the time to leave us such a great review. We appreciate your support and glad to hear that you were satisfied with the product you received.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
You were very quick on delivery
You were very quick on delivery, but I had no idea it was turning up. There was no information from your end.
5 November 2025
Reply from Alliance Hardware
Hi John,
We're glad to hear that your order was delivered quickly, but it is disappointing to hear that you did not receive any shipping updates as this is handled by the carrier, StarTrack.
We will be reaching out to them to understand why there was no communication regarding a delivery time.
But we hope to deal with you again in the future and work towards achieving a 5-star rating!
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Am,
Thank you for taking the time to leave us a review, we greatly appreciate it and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Bought a 128gb data storage stick
Bought a 128gb data storage stick. Very competitive price . Arrived very early quickly and in perfect condition. Thanks
16 October 2025
Reply from Alliance Hardware
Hi Geoff,
Although we appreciate your positive review, we must point out that the product you purchased from us was the patio cleaner pressure washer attachment.
Hopefully this product was also to your satisfaction and still warrants of the 5-star review.
Either way, we appreciate your business and support.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Dan,
Thank you for taking the time to leave us such a great review. We appreciate the support and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Zachary,
Thank you for taking the time to leave us a review, we really appreciate it and hope to deal with you again soon.
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Travis,
Thank you for taking the time to leave us a review, we greatly appreciate it.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Rudy,
Thank you for taking the time to leave us a review. Your support is truly appreciated, and we look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Raymond,
Thank you for taking the time to leave us a review, we greatly appreciate your support and we hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great service, fast & affordable postage costs
Fast postage and website reflects actual stock levels. Postage cost more than reasonable too.
20 August 2025
Reply from Alliance Hardware
Hi Brad,
Thank you for taking the time to leave such an informative review. We're pleased to hear that your order was delivered promptly and that you were satisfied with the whole ordering process.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Customer Satisfaction.
Helpful advice over the phone and speedy delivery of our order. Well done.
11 August 2025
Reply from Alliance Hardware
Hi John,
Thank you for taking the time to leave us a review, it is greatly appreciated it.
It was a pleasure dealing with you and we hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Quick delivery
23 July 2025
Reply from Alliance Hardware
Hi Zachary,
Thank you for taking the time to leave us a review, it means a lot.
The Team @ Alliance Hardware
Reply from Alliance Hardware
Hi Jason,
Thank you for taking the time to leave us a review, we truly appreciate it.
The Team @ Alliance Hardware
Friendly staffs🙂
13 July 2025
Reply from Alliance Hardware
Hi Ariel,
Thank you very much for your kind review, it is truly appreciated.
We hope we have the pleasure of dealing with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great service with a quick delivery…
Great service with a quick delivery time, I will most certainly order from them again.
10/10
11 July 2025
Reply from Alliance Hardware
Hi Travis,
Thank you very much for taking the time to leave us such a glowing review. We appreciate your support and we look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Reply from Alliance Hardware
Thank you very much for taking the time to leave us a review. We're pleased to hear your order was delivered quickly and that our pricing was competitive. We hope you enjoy your new product and we look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Paul was great to deal with and really…
Paul was great to deal with and really helpful. Bandsaw blade was made and sent same day which is pretty impressive. We had the added challenge of needing this to sent to a hotel which worked well.
4 June 2025
Reply from Alliance Hardware
Hi Peter,
Thank you very much for leaving us such a great and thoughtful review. We're happy to hear that your order was completed without a hiccup, and we will pass on your feedback to Paul.
We hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.