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These products are ridiculously expensive and the treatment plan - at least for me - had several steps and different products that needed to be purchased. I went with the first round of products for m... See more
I thought waiting Weeks to talk to someone to review the report and adding products to a cart was awful. I spent almost 40 minutes on the phone when I could have read the report myself. The report sho... See more
Company replied
I bought and used Allel products recommended to me by Sunny who called to advise me of my DNA skin results and what to add to my cart. I was supposed to receive a sunscreen, but received an ext... See more
Company details
Information provided by various external sources
For the first time in a billion-dollar industry, ALLÉL provides a journey within to find your key drivers in aging. By taking the unique ALLÉL Power of Prediction® DNA test, your individual skin concerns are identified and matched with our dermatologic...
Contact info
Strandvägen 5B, 114 51, Stockholm, Sweden
- allel.com
1.3
Bad
104 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Very friendly and knowledgable…
Very friendly and knowledgable representative. Hoping that the products match up to this experience.
13 July 2020
Unprompted review
Reply from Allél
Thank you for the lovely words Luri.
We will let our products speak for themselves, with results!
The consultation was very informative…
The consultation was very informative and helpful. I am eager to try the skin care products specific to my needs.
13 July 2020
Unprompted review
Reply from Allél
We are eager to hear all about your experience with them Kelly!
Extremely Pleased!!
My DNA analyst, Sonny, was absolutely fantastic! He was very professional courteous and incredibly knowledgeable. He explained everything in detail and left no Questions unanswered. Cannot wait to get my products.
12 July 2020
Unprompted review
Sunny was very friendly and helpful to…
Sunny was very friendly and helpful to explain the products in detail. I am excited receive my products!!!
5 July 2020
Unprompted review
Reply from Allél
Thank you for such amazing words Mary!
Very informative consultation
Very informative consultation - he was very kind and I am looking forward to my products!
1 July 2020
Unprompted review
Reply from Allél
We are happy we met your expectations Jessica!
Sonny(sp?)
Sonny(sp?). Was excellent in explaining everything and very nice understanding my financial status.
Mahalo!
28 June 2020
Unprompted review
Reply from Allél
❤💕
I’m looking forward to trying my recommended skincare treatment
I’m looking forward to trying the recommended treatment for my skincare needs. Thank you to Sunny, my consultant, for taking the time to help me get started.
24 June 2020
Unprompted review
My consultant was very knowledgeable
My consultant was very knowledgeable, organized and professional. My only critique is the sticker shock of expensive treatments.
22 June 2020
Unprompted review
Very informative information provided
Very informative information provided. Product goes on beautifully and has a wonderful aroma. Packaging is superb. Overall good experience so far!
22 June 2020
Unprompted review
Very pleasant
Very pleasant, informative and helpful. I learned alot. Thank you!
21 June 2020
Unprompted review
positive experience
positive experience. I had a good report and recommendations. I enjoyed learning the Allel system based on genetics and I look forward to exploring the product recommendations
18 June 2020
Unprompted review
Thank you I only use part of products…
Thank you I only use part of products you reccomended but Iove your face care products.
17 June 2020
Unprompted review
Great products and great serviceGThanks
17 June 2020
Unprompted review
Sunny was very patient and accomodating…
Sunny was very patient and accomodating in meeting my needs and expectations.
16 June 2020
Unprompted review
Cant wait to get started!!!
I had a consultation this morning. The gentleman that I spoke with was very nice and professional and easy to talk to. It was extremely interesting to learn my DNA analysis for helping my skin. I just ordered the A & A2. I am super excited. I can't wait to start using it.
12 June 2020
Unprompted review
Informative! Easy!
THe whole process was seamless, quick response and very informative conversation with the patient and knowledgeable gentleman who called to explain my results in detail.
8 June 2020
Unprompted review
Wonderful customer service
Wonderful customer service. He explained everything in detail to me. Very professional and pleasant.
8 June 2020
Unprompted review
Top Notch Customer Service
Top notch customer service. Very knowledgeable and understanding of individual customer needs. Package delivered right to the door.
28 May 2020
Unprompted review
Interesting
It was a very interesting and different experience. The explanation of my DNA results were very clear and precise. Looking forward to start using the products and see the great results the brand promised.
24 May 2020
Unprompted review
I thought waiting Weeks to talk to…
I thought waiting Weeks to talk to someone to review the report and adding products to a cart was awful. I spent almost 40 minutes on the phone when I could have read the report myself. The report should be provided immediately and if someone wants to consult with someone - then provide the ability to setup an appointment.
22 May 2020
Unprompted review
Reply from Allél
Dear Lynn,
Thank you for sharing your experience with us. We take all feedback seriously.
Because we care about our customers, we take great efforts to make the consultation process as convenient as possible. This is why our system is set up to allow customers to choose the most comfortable date for the DNA Analysis Overview.
Due to the fact, there are many complexities involved in this report, we found it necessary to give the results during the consultation. This is why we do not reveal the contents from the report prematurely.
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