At Bare Aesthetic it was not great the owner couldn’t do touch up for my treatment of Botox WICH in the first treatment I had. She told me no it was a mistake after had spent almost 3000 dollars. She... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These products are ridiculously expensive and the treatment plan - at least for me - had several steps and different products that needed to be purchased. I went with the first round of products for m... See more
I thought waiting Weeks to talk to someone to review the report and adding products to a cart was awful. I spent almost 40 minutes on the phone when I could have read the report myself. The report sho... See more
Company replied
I bought and used Allel products recommended to me by Sunny who called to advise me of my DNA skin results and what to add to my cart. I was supposed to receive a sunscreen, but received an ext... See more
Company details
Information provided by various external sources
For the first time in a billion-dollar industry, ALLÉL provides a journey within to find your key drivers in aging. By taking the unique ALLÉL Power of Prediction® DNA test, your individual skin concerns are identified and matched with our dermatologic...
Contact info
Strandvägen 5B, 114 51, Stockholm, Sweden
- allel.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Very lovely Skin expert called me to…
A Very lovely Skin expert called me to explain my DNA test results very thoroughly. He went into a lot of detail and really took his time to make sure I understood what he was explaining to me.
Allel products are quite unique to anything I've ever heard of and sound amazing. Cannot wait to try them.
Allel - and Sonny
Sonny was polite, informative and knowledgeable. I would do business with this company.
Thank you, so far so good
Thanks for the professional DNA report on my skin and the excellent consultation by Sunny. I did order my recommended products, now will see what the results happen to be once I start using them. So far so good, everything has been very professional so far.
The guy that helped me was fabulous
The guy that helped me was fabulous. He took time with me and answered all my questions. He explained everything wonderfully.
My consultation with Sivanna was…
My consultation with Sivanna was wonderful! She provided me with important information about my DNA results and how Allel is able to help with the needs of my aging skin. Sivanna was very pleasant to talk to and answered all my questions. I am excited to try out my new skin care routine and can't wait to see the results!!
My phone call was informative and…
My phone call was informative and helpful . I am looking forward to the products and the results I may see.
Totally convinced that the products are worth a try!
The ALLEL representative gave me a very good review of my DNA study and then introduced the products that would best compliment the results of the study. She also expressed ALLEL's concern for customer satisfaction and if there were any questions or issues that arose, customer service would be readily available to be of assistance.
It was very informative presentation
It was very informative presentation. And we’ll presented.
Professional
Professional, complete, organized, and informative. I trust the results and the science behind these products. Thank you.

Reply from Allél
My DNA was received then an appointment…
My DNA was received then an appointment day and time was scheduled. I received a call from Sunny and we went over my DNA Analysis. It was very interesting. I agreed to purchase the one time per year with a four month commitment to try their products. Check back for my results

Reply from Allél

Reply from Allél
Sunny did an excellent job at…
Sunny did an excellent job at explaining how your genetic testing works and how my results fits in to the skin products I need. Your company has been very professional and very responsive. I am so excited to use your products and hope I won't be disappointed due to the high cost. I know and appreciate the extras discounts you gave me but have never spent this much on skin care. But I do know aging is all about your genetics. All you have to do is look at your parents. Thank you!

Reply from Allél
Sunny did an excellent presentation for…
Sunny did an excellent presentation for my skin DNA results. I look forward to receiving my products. Thanks Christine Crabtree

Reply from Allél
Excellent products
Excellent products. Even though I am half a world away, Allel customer service was quick, personal, answered my questions with care. I saw immediate results. Returning customer.

Reply from Allél
All went well except I did not receive…
All went well except I did not receive my DNA Report. The email came but when I clicked on the file, it was empty.

Reply from Allél
Associate was friendly and very…
Associate was friendly and very informative.

Reply from Allél
Consultant is a true asset to Allel ...
The call started promptly at the scheduled time. The consultant was very knowledgeable about the products, friendly, thorough and open to questions. He was also not at all pushy in terms of selling product and willing to start with one item rather than the whole line. His confidence that I would see enough of a difference and want to purchase more actually makes me more positive about the product and what I can expect. I look forward to being impressed!

Reply from Allél
Allel skin care is unique
Allel skin care takes things to the next level by identifying your unique needs with the DNA analysis. I’ve noticed improvements with tone, discoloration and sagging skin. In addition, the customer service is very good.

Reply from Allél
Clarity, respect, and interest
Of course, there is nothing I can say as to how effective these products will be. I just ordered them today. I made this large investment, which requires nearly two months of my widow's pension, as a last ditch attempt to save my skin. If this doesn't help where everything else has failed, that will be the end of my quest.
What I can say is that the representative laid everything out for me in an easy to understand presentation. He was professional. He was a good listener. I think he would have answered any questions I asked. I wish everyone good luck in these unprecedented times. Be safe. Be well. Be beautiful.

Reply from Allél
Excellent information
Excellent information. All my worries about missing my collagen supplements are set aside: they are not what I need! Correctly nailed my sensitive skin and let me know I can still enjoy the occasional glass of red wine as my skin is less at risk for aging due to sugar. Good thing as stress is an aging factor for me!

Reply from Allél
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







