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All About Audrey Reviews 

241
•
TrustScore 4.5 out of 5

4.5

Vintage Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting their high quality, unique designs, and excellent fit. Many people appreciate the fast delivery and the thoughtful packaging, often noting the items arrive in lovely fabric bags. The customer service team is frequently described as first-class, helpful, and responsive, resolving issues promptly. However, some customers experienced issues with orders, including missing items or significant delays in receiving their purchases. A few people also reported dissatisfaction with customer care, citing a lack of communication and support. There were also occasional concerns about product quality, with some reviewers finding items poorly made, not matching descriptions, or made from different materials than advertised.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, unique designs, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of clothes and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super quick and fast... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more

Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(241)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, well made from lovely fabrics. One of the items in my order wasn't the right shape for me and the returns process was easy to navigate. I would definitely recommend this company.

27 May 2024
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, lovely fabric, great quality and straight forward delivery. Usually wear size 12, got M/L so would be flowy, perfect fit.

29 May 2024
Rated 5 out of 5 stars

STUNNING

Very speedy responses and friendly, the clothes are STUNNING so flattering as I’m very pear shaped and made with great quality - love the super eco packaging too

5 June 2024
Rated 3 out of 5 stars

Lovely piece

Lovely piece, but the edges of all the seams except the ones on the sleeves weren’t tied off at the ends.

26 April 2024
Rated 5 out of 5 stars

Perfect!!

The dress was just as listed and the material is amazing!! Also really fast shipping considering it was international

29 April 2024
Rated 5 out of 5 stars

Fantastic

I ordered a top and dress and was over the moon how beautiful made they are and so pretty. They also arrived in a beautiful little bag 😍 wonderful

26 April 2024
Rated 5 out of 5 stars

Love it 😊

I just received my dress and it's beautiful 😍
It's well made, and fit perfect I ordered XL it was worth.
I will definitely back to your online shop.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

I have shopped at all about Audrey for…

I have shopped at all about Audrey for years. Their clothes are amazing! I recently made a purchase which got lost in the post! Their customer service is truly exceptional. It was quickly sorted out and a replacement sent to me within 24 hours. I can’t recommend enough.

25 March 2024

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