I have always loved color but most of my childhood photos are black and white. It was so fun to see my photo memories in full color through Alive Moment. Even with some of the colors being different t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not all photos look like the person in the photo you submit. It’s nice to see the photos in motion (like a Harry Potter) scene. Customer service isn’t the best. It’s like the photos... See more
Company replied
Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio
Company replied
Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more
Company replied
Company details
Written by the company
Turning your cherished photos into living stories! 🌞
Contact info
United States
- hello@alivemoment.com
- alivemoment.com
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent first attempt at making an…
Excellent first attempt at making an old photo come back to life
17 June 2026
Unprompted review
Reply from Alivemoment
Hey Joseph,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Reply from Alivemoment
Hey Jerry,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Magic
Magic! Bittersweet, heartfelt magic! I remember them just like yesterday. And they are with me again, in a most enchanting way.
16 June 2026
Unprompted review
Reply from Alivemoment
Hey Jennifer,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Sadly
Sadly, I had to cancel. Hopefully with a refund - as I never figured out how to send them a pic. I will have a friend tutor me, and with my small refund, and cancellation. Then I can start all over again with a better understanding. Looks fun! Thank you
11 June 2026
Unprompted review
Reply from Alivemoment
Hey Kethy,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Reply from Alivemoment
Hey Mellanie,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
It's a very cool service and the…
It's a very cool service and the results are very realistic.
15 June 2026
Unprompted review
Reply from Alivemoment
Hello,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Sister from 70 years ago
Here is a birthday with my mother and Aunt from almost 70 years ago brought to life. My mother died recently, so I am going to make this a present to her sister, on her birthday, to remember their childhood.
15 June 2026
Unprompted review
Reply from Alivemoment
Hey Tomo,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
Thanks for the refund.
15 June 2026
Reply from Alivemoment
Hey John,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
It is fun to use the app
It is fun to use the app. Seeing my photos turn more interesting eye catching experience really makes me feel good
14 June 2026
Unprompted review
Reply from Alivemoment
Hi Ann,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
This is so so much fun
This is so so much fun! Amazing Amazing AMAZING! I can actually see my Mom and Aunts "in the day"! LOVE THIS!
14 June 2026
Unprompted review
Reply from Alivemoment
Hi Judi,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
Good app easy to use.I tired the photo…
Good app easy to use.I tired the photo great experience
14 June 2026
Unprompted review
Reply from Alivemoment
Hi Muhammad,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
I cannot tell the emotional attachment…
I cannot tell the emotional attachment i got with this app it is a nice and very lovely app which helps you to re enjoy the moments you have spent with your loved ones
14 June 2026
Unprompted review
Reply from Alivemoment
Hi Dua,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
Seeing my young Mother and me and my…
Seeing my young Mother and me and my siblings coming to life and smiling, dancing and laughing was magical!! What an amazing experience!!
13 June 2026
Unprompted review
Reply from Alivemoment
Hi Sherri,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
I tried the trial got one picture then…
I tried the trial got one picture then had trouble getting in after initial use. Fought with it for a couple of months and contacted the company when I was charged 106.24 for nothing. They said too bad. I argued with them. They gave a 53.12 refund, got me back into my account and said I had 39 credits I could use for 3 days when my account closes. I got in 2 days later to use up my credits and had only 1 left. I contacted them again and they ignored me. Terrible company, no ethics, don't lose your money trying them.
8 June 2026
Unprompted review
Reply from Alivemoment
Hello Sherry,
We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our users.
We regret the issues you encountered with account access, credits, refunds, and communication. We would like the opportunity to review your case and investigate what happened.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further.
Kind regards,
Amelie
easy to use ,great results
13 June 2026
Unprompted review
Reply from Alivemoment
Hi Len,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
wow what a rush to see us playing again!
wow what a rush to see us playing again!
13 June 2026
Unprompted review
Reply from Alivemoment
Hi Simon,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
brings a new perspective of art
13 June 2026
Unprompted review
Reply from Alivemoment
Hi Philip,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
Very efficient customer service very…
Very efficient customer service very pleased with the help I received
12 June 2026
Reply from Alivemoment
Hi Beverley,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
I found this app very useful
I found this app very useful, this site can make out photo live with the animations in it. I literally loved this site.
13 June 2026
Unprompted review
Reply from Alivemoment
Hi Lovely,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
From old to new...in living color!
This site allows me to restore old pictures in color for my class's 50-year class reunion. Needless to say, the pictures are getting rave reviews!
12 June 2026
Unprompted review
Reply from Alivemoment
Hi Gary,
Thanks so much for your thoughtful review. We’re grateful for your support.
Kind regards,
Amelie
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