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ALIGNERCO Reviews 5,344

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and clear guidance during the impression process, making it easy and efficient. The customer service is consistently highlighted as excellent, with many people appreciating the quick responses, online chat support, and helpful video calls. However, some people were dissatisfied with the service and product delivery, experiencing significant delays in receiving their aligners or retainers. A few customers also noted issues with the fit of the product and difficulties with communication from customer service, mentioning slow replies or unhelpful responses.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, patience, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, responsive, and... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing it as easy, smooth, and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impression kit arrived quickly. Making an appointment for a video session to properly create impression molds was easy (next-day scheduling), and Brian Johnson was so kind, helpful, and patient. The... See more

Company replied

Rated 5 out of 5 stars

I'm just starting my teeth aligning journey with Alignerco. So far, I've been impressed with their customer service. They answer phones quickly, there's an online chatbot, and a free video call 1-on-... See more

Company replied

Rated 5 out of 5 stars

I'm getting a refinement after using the product for a little over 1/2 year. Aaron was very helpful with getting my impressions correct. I found the product worked very well the first go around but w... See more

Company replied

Rated 5 out of 5 stars

I started by uploading pictures of my impression to the chat feature and was quickly connected and provided clear feedback. After two impressions with the same issue I scheduled a video call the same... See more

Company replied


Company details

  1. Dental Laboratory

Written by the company

ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.

Join Thousands Already Smiling with ALIGNERCO

Written by the company

Straight Teeth, Minus the Hassle
Skip the endless orthodontist visits. ALIGNERCO brings you an at-home treatment (shipped free) that fits your routine, hassle-free.
Faster, Discreet, Designed for You
Get results in as little as 4 months. Plus, with aligners that are practically invisible, your style statement remains consistent.
A Confident Smile Without Breaking the Bank
With flexible payment plans, ALIGNERCO is one of the most affordable ways to get the smile you deserve. Starting as low as $64/month.

Our Guarantee

Full Refund Incase Of Ineligibility

If our expert dental team determines that our aligner treatment is not the best fit for you, we will refund you in full. Every treatment plan is reviewed by a US trained and licensed Orthodontist.

Contact info

Promotion box for ALIGNERCO

USA's Most Affordable Clear Aligners

Get straighter teeth without braces at home with guaranteed results

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ele was extraordinarily helpful and…

Ele was extraordinarily helpful and they was able to answer all of my questions. They were very polite and professional!

23 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Always great customer experience and…

Always great customer experience and support. Am enjoying my aligners and excited about my treatment.

22 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Brian was very helpful and kind

Brian was very helpful and kind

22 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Great Experience

My experience has been great so far. I chose to get aligners to improve my smile and saw all the great reviews and results from AlignerCo. AlignerCo has been great with responding back to me and getting me the assistance needed. I just completed my video appointment with Brian for my impressions and it went great. Brian is amazing and very patient with ensuring the impressions are done correctly. Also educated me on the day vs nighttime aligners. I would definitely recommend them to anyone wanting to improve their smiles. They have amazing options when it comes to the type of treatment and payment plans to best suit your needs and budget.

22 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re so glad to hear that your experience with ALIGNERCO has been great so far and that our team has been responsive and supportive throughout your journey.

It’s wonderful to know your video appointment with Brian went well and that he was able to guide you patiently through the impression process and treatment options. We truly appreciate your recommendation and are happy to hear that our treatment and payment options are meeting your needs and budget!

Rated 5 out of 5 stars

Allan was very thorough and polite

Allan was very thorough and polite

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Good service

The customer service was good and the attendants were patient and helpful throughout the molding process.

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Jennifer was an amazing help

Jennifer was an amazing help! This was so much easier than I expected thanks to her!
Steph

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Nice customer service

Nice customer service

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Thanks you for you Time

Thanks you for you Time.
Answer every of my questions.
Take the time with me.

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Great services!

21 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Brand new to online alligners

Although I experienced some hiccups at the beginning of my journey, customers support has been incredibly helpful .

20 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Easy to use and great customer service

Easy to use and very responsive to assist you through the process. Great customer service as well as a product that is simple yet efficient.

20 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Service is great

Service is great. Price is great. I had some issues and they work with you to resolve them. Great company to deal with. The video sessions for the fitting went well too

20 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear you’re happy with our service and pricing, and that our team was able to support you in resolving any issues you faced. It’s also great to know your video fitting sessions went well. We truly appreciate your kind words and recommendation!

Rated 4 out of 5 stars

My video call with Alan was super…

My video call with Alan was super helpful to assist with taking impressions at home. Definitely better than trying to do it on my own.

20 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Once I made the purchase

Once I made the purchase, the company sent you updates and email follow-ups. I recommend booking your free- call session asap this would accelerate the process. My video call with Alan Shaw was great. He guided me through the whole process in a friendly and professional way. Very helpful.

19 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with our updates and email follow-ups after your purchase. It’s great to know your video call with Alan Shaw was helpful and that he guided you through the process in a friendly and professional manner. We truly appreciate your recommendation and kind words!

Rated 5 out of 5 stars

Responsive

Responsive, polite, didn't have to repeat myself a million times, etc.

18 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

They were Good

18 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo.

Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Great Session Brian was very kind and…

Great Session Brian was very kind and helpful.

18 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Alan Shaw was great!

Alan Shaw was very helpful and did a wonderful job of walking me through the process of making my impressions. He provided excellent, clear instructions. I strongly suggest working with him!

18 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team while making impressions.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

Rated 5 out of 5 stars

Video Impression Service

My service provider, Jennifer Walker, was absolutely fantastic to work with. She was very patient and attentive. She answered all of my questions. I was very impressed with this program.

18 April 2026
Unprompted review
ALIGNERCO logo

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!

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