USA Order influenced by an IG fashion lady I follow… Order received by me on 4/15/26 , quality nice but fit and color issues, returned the 2 items, all tags intact and unused via their prepaid... See more
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Received the item and returned it the same day. Return was processed. However, I requested a refund and was issued a store credit. Moreover, the credit was for $200 less than I paid for the item. I em... See more
I purchased a bikini and matching wrap in the Tulip fabric in the sale (as a little over my normal budget). It is absolutely stunning on, the colour, and the fabric quality and fit is beautiful.... See more
Talk about posh girl summer. I really wanted to splash out on my holiday (which turned out to be my proposal as well) so I bought quite a few pieces from the Azalea resort collection and let me tell... See more
Company details
Written by the company
Luxury swimwear and resort brand.
Contact info
United Kingdom
- hello@alexandramiro.com
- alexandramiro.com
3.4
Average
133 reviews
Replied to 9% of negative reviews
Typically replies within 1 week
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Do not order from this company
Ordered a swimsuit from this company for £117. It arrived and I did not feel the quality matched the price so returned it
After 16 days I still had not had any refund or even acknowledgement that they had received my return. I emailed customer service and they asked for proof of postage which I provided and they then did not reply for a week
They refunded me and took £12.99 off my refund. The website does state they take off £7.99 presumably for shipping (which is outrageous for one swimsuit with barely any weight to it) but it does not state anywhere that they will also take a £5 “shipping fee” off - what is the £7.99 for if the £5 is for shipping? It’s ridiculous to lose almost £13 of your order and to not even be warned about the £5 of it
Customer service is awful, slow replies and poor grammar really unprofessional. I wanted to order some other items from this website but I will now avoid
21 September 2022
Unprompted review
Beware if you return anything they…
Beware if you return anything they deducts £7.99 plus £5 postage. So you pay £13 for anything you don’t want to keep.
4 August 2022
Unprompted review
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