While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Video Production Service

Written by the company

"Nous réalisons des vidéos captivantes pour booster votre chiffre d'affaires" Agence motion design 🎥 linktr.ee/agence.1600


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please avoid buying from L’Agence

Please avoid buying from L’Agence. The quality is absolutely not worth the price. I placed an order two weeks ago and it still hasn’t even shipped. When I requested to cancel and get a refund, they made me wait for days with no resolution.
Honestly, save your money and avoid ordering from this so-called “quality” brand. The experience and customer service have been extremely disappointing

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Customer service non-existent.

I love their clothes but the items I purchased online were not the same color when delivered. I returned the items in perfect condition but was not given a refund. I emailed customer service and only received an AI generated response with no solution. When calling the customer service number there is no one answering the phone. Extremely dissapointed with this company.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

Love the clothes, not the service

Love the clothes, VERY disappointed in customer service. I have been trying to get a response from someone for a week. I’ve heard twice from a virtual assistant who asked if I’d like more information and to be connected with a customer care rep. Twice I have said yes, please escalate my issue. I am still waiting. I also dislike that they charge for return shipping inspire of serious sizing issues where identical styles in different colors do not fit at all the same. With most designers, my size is consistent. Not so with L’agence. It is really frustrating and to be charged return shipping on items that should have fit.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

The best business agency

This has been the best business agency I have worked with so far. The ordering process was pretty smooth. The team is so dynamic and they have a competitive price range. The result and quality of the video were beyond my expectations. Thanks!

27 December 2024
Unprompted review
Show reviews in all languages. (82 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look