I was impressed with the customer service i received especially with Sarah! She helped me with my subscription and i would highly reccomend this compsny. They truly belueve in customer service 5 ⭐️⭐️⭐... See more
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I had to cancel my order for auto ship…
I had to cancel my order for auto ship because I move around a lot and I didn’t want to have the shipment messed up. I immediently canceled the order. It was taken care of and I was so relieved. Thank you
The customer support was outstanding
The customer support was outstanding. Immediate and took care of my issue perfectly. Thank you!
Quick response to my email with a…
Quick response to my email with a satisfactory outcome
Did a recurring charge I was not aware…
Did a recurring charge I was not aware of and no one to contact etc
May have to resort to credit card refund

Reply from Auniva
I was afraid that I would run out of…
I was afraid that I would run out of the order that I initially made before refill orders would be shipped. I was contacted immediately by Sarah at Auniva, she looked into my concern and took action to ensure that all was to my liking...removing any concerns that I had. Top notch Customer Support!
You gave me a heads-up about my next…
You gave me a heads-up about my next autoship. I needed to cancel my subscription and you made it very easy.
Sarah made my day so easy to keep my…
Sarah made my day so easy to keep my subscription going just delayed for three months which is about the right time.
I felt completely taken care of and understood for what I really wanted and needed
Product is good quality and the…
Product is good quality and Sarah from customer support was very helpful and kind
I purchased Amla super fruit supplement…
I purchased Amla super fruit supplement from Auniva (formerly Alevia) hoping it would help lower my cholesterol based on the product's marketing and health claims. Unfortunately, after taking the product as directed and following up with blood work, my cholesterol levels did not improve. While others may have different results, my personal experience did not match the expectations created by the product's claims.
What made the experience even more disappointing was Alevia's return policy. When I attempted to return the product after seeing no measurable benefit, I found the policy to be restrictive and not particularly customer-friendly. I was unable to obtain a satisfactory resolution through customer service.
I understand that supplements do not work the same way for everyone, but when a product fails to deliver the expected results and a company stands behind a difficult return policy, it leaves customers with little recourse.
My advice to potential buyers is to carefully review the return policy before purchasing and to track your results with objective measures, such as blood work, if you're taking this supplement for cholesterol management.

Reply from Auniva
1st they sent wrong product
1st they sent wrong product, I reached out and they refunded but let me keep 2 x product.Cash back same day
I did not sign up for continuing…
I did not sign up for continuing deliveries but they are shipping more and charging my credit card! How do I stop this?

Reply from Auniva
I had to cancel my order since I…
I had to cancel my order since I couldn't take the medication. I was helped immediately and my refund came very promptl;y. Would recommend this company very highly.
Kudos to Team Auniva
Your response time exceeded my expectation, thank you! And most importantly, you delivered exactly what the customer (me) asked for, great execution by your team, kudos & thank you again 👍👏
CKD,BP
Blood tests reveal an improvement with CKD and Blood Pressure,,,,Im a happy camper for now ,,,/\
Blood tests Oct 26 reveal Stable CKD and a marked improvement with BP,,,,so far Im a happy camper for now,,,,,,,
I was overwhelmed with bottles of Amla…
I was overwhelmed with bottles of Amla because I took advantage of a special, however it changed my subscription to 3 bottles every month. I thought I would need to stop the subscription. Customer service folks were able to halt the current order and change my subscription to every 2 months and told me how to make changes if I need to in the future. Very helpful.
You care
You care. I feel like you would wak through fire to help someone.
Sent an automatic shipment I did not authorize.
Not only did the product NOT help, they sent me an automatic shipment I did not agree to! When I contacted them, they claimed I had signed up for auto shipment at the time of the original order. I DID NOT! And now they claim because a shipping label has been printed they cannot stop shipment. However, If can return the shipment for a refund at my expense. I would have rated a zero if I could.

Reply from Auniva
I find some websites make it really…hard.
I find some websites make it really difficult to end your subscription. Also was told they ship from US but tracking shows china. Thank you for making it easy to make changes to the account. I bought product on sale have too many but will be back when needing more.
Very helpful staff when I had a…
Very helpful staff when I had a question about my account. Great service and very kind.
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