Auniva Reviews 

1,744
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being prompt, polite, and exceptionally helpful when quickly resolving subscription questions or tracking down missing packages. Many consumers note that the ordering platform is easy to navigate and that customer service handles requests with great care and efficiency. However, some people mentioned unexpected recurring charges and automatic subscription renewals that they felt they did not intentionally authorize during checkout. A few customers also experienced shipment mix-ups, noting that they received incorrect items or wrong product quantities instead of what they originally purchased.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised its effectiveness and reported... See more

Customer service

Consumers find customer service to be positive, frequently praising prompt responses, helpful staff resolving... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumer requests and emails are handled... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers praised helpful... See more

Staff

Users describe positive interactions with staff, expressing great satisfaction with the caring and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was impressed with the customer service i received especially with Sarah! She helped me with my subscription and i would highly reccomend this compsny. They truly belueve in customer service 5 ⭐️⭐️⭐... See more

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more

Rated 5 out of 5 stars

She assured me it would Deliver in up to 3 days and was apologetic. With it being attempted to be delivered and the carrier didn’t just leave it outside on the ground in front of of the door with ups... See more

Rated 5 out of 5 stars

They were very understanding that I was late starting my Alevia pills and so I had too many and they willingly adjusted the date for next delivery. Im well impressed with the service. Lorraine


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,744)

1,739 reviews in the last 12 months

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Rated 1 out of 5 stars

Did a recurring charge I was not aware…

Did a recurring charge I was not aware of and no one to contact etc
May have to resort to credit card refund

26 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Robert,

Thank you for taking the time to share this.

We reviewed your account, and the subscription option was selected at checkout.

We've now cancelled your subscription, so there will be no further charges.

We’ve also refunded all of your orders under our 90 day money-back guarantee.

It’s there so every customer can try our products risk-free, and if they’re not happy for any reason, they can get their money back.

If there’s anything else we can do, reach out to us at help@auniva.co, and we’ll take care of you.

Rated 5 out of 5 stars

I was afraid that I would run out of…

I was afraid that I would run out of the order that I initially made before refill orders would be shipped. I was contacted immediately by Sarah at Auniva, she looked into my concern and took action to ensure that all was to my liking...removing any concerns that I had. Top notch Customer Support!

25 October 2026
Unprompted review
Rated 1 out of 5 stars

I purchased Amla super fruit supplement…

I purchased Amla super fruit supplement from Auniva (formerly Alevia) hoping it would help lower my cholesterol based on the product's marketing and health claims. Unfortunately, after taking the product as directed and following up with blood work, my cholesterol levels did not improve. While others may have different results, my personal experience did not match the expectations created by the product's claims.
What made the experience even more disappointing was Alevia's return policy. When I attempted to return the product after seeing no measurable benefit, I found the policy to be restrictive and not particularly customer-friendly. I was unable to obtain a satisfactory resolution through customer service.
I understand that supplements do not work the same way for everyone, but when a product fails to deliver the expected results and a company stands behind a difficult return policy, it leaves customers with little recourse.
My advice to potential buyers is to carefully review the return policy before purchasing and to track your results with objective measures, such as blood work, if you're taking this supplement for cholesterol management.

1 August 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Arden,

Thanks for taking the time to write and share your experience.

Everyone’s body responds differently to supplements, and we appreciate you being upfront that your experience may not be the same as someone else’s.

Keeping track of how you’re doing alongside your doctor is a great way to go about it, and it’s advice we’d give anyone.

We stand behind our 90 day money-back guarantee, and it’s meant to be simple. We’re sorry it didn’t feel that way for you, and we’d love the chance to make it easy from here.

Please reach out to us at help@auniva.co, and we’ll take care of you.

Rated 1 out of 5 stars

I did not sign up for continuing…

I did not sign up for continuing deliveries but they are shipping more and charging my credit card! How do I stop this?

15 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Neil,

Thanks for taking the time to share this.

Subscriptions are actively selected at checkout, and cancellation is simple.

You can cancel anytime through the customer portal or by reaching out to us directly.

All our customers have a 90 day money-back guarantee, so you can try our products without any risk.

If you’re not happy for any reason, we’ll give you your money back.

Please reach out to us at help@auniva.co, and our team will cancel your subscription and get this sorted for you.

Rated 5 out of 5 stars

Kudos to Team Auniva

Your response time exceeded my expectation, thank you! And most importantly, you delivered exactly what the customer (me) asked for, great execution by your team, kudos & thank you again 👍👏

23 October 2026
Unprompted review
Rated 4 out of 5 stars

CKD,BP

Blood tests reveal an improvement with CKD and Blood Pressure,,,,Im a happy camper for now ,,,/\

Blood tests Oct 26 reveal Stable CKD and a marked improvement with BP,,,,so far Im a happy camper for now,,,,,,,



21 October 2026
Unprompted review
Rated 5 out of 5 stars

I was overwhelmed with bottles of Amla…

I was overwhelmed with bottles of Amla because I took advantage of a special, however it changed my subscription to 3 bottles every month. I thought I would need to stop the subscription. Customer service folks were able to halt the current order and change my subscription to every 2 months and told me how to make changes if I need to in the future. Very helpful.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

You care

You care. I feel like you would wak through fire to help someone.

23 October 2026
Unprompted review
Rated 1 out of 5 stars

Sent an automatic shipment I did not authorize.

Not only did the product NOT help, they sent me an automatic shipment I did not agree to! When I contacted them, they claimed I had signed up for auto shipment at the time of the original order. I DID NOT! And now they claim because a shipping label has been printed they cannot stop shipment. However, If can return the shipment for a refund at my expense. I would have rated a zero if I could.

23 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Tina,

Thank you for taking the time to share this, and I’m sorry the product didn’t give you the results you were hoping for.

Subscriptions are actively selected at checkout, and cancellation is simple.

You can cancel anytime through the customer portal or by reaching out to us directly.

Your subscription has been cancelled, and you won't receive any further charges or shipments.

Once a shipping label is printed, the package is already in transit, so we’re unable to pull it back at that point.

That said, we’ve refunded all of your orders in full.

If there’s anything else we can help with, just email us at help@auniva.co, and we’ll take care of you.

Rated 5 out of 5 stars

I find some websites make it really…hard.

I find some websites make it really difficult to end your subscription. Also was told they ship from US but tracking shows china. Thank you for making it easy to make changes to the account. I bought product on sale have too many but will be back when needing more.

22 October 2026
Unprompted review

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