Aldenyork Reviews 

115
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items either never arrived or were incorrect, often regarding size, material, or overall appearance compared to website images. People also faced considerable challenges with the refund process, with many struggling to receive their money back, being offered only partial compensation, or encountering difficulties with the return procedure itself. The products received often did not match descriptions, leading to disappointment over perceived cheap or poor quality materials and construction. However, some customers also noted satisfaction with certain product qualities, describing items as premium, durable, and well-made, often exceeding expectations. Additionally, some reviewers found the delivery service to be acceptable, with orders arriving within a reasonable timeframe.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with many reviewers expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, noting... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting issues such as never... See more

Refund

Customers had negative experiences with refund policies, often reporting difficulties in getting their money... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing quick delivery times of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 3 out of 5 stars

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive... See more

Rated 3 out of 5 stars

The wool turtleneck feels premium the moment you put it on. Not scratchy or stiff. Shipping was about 7 days which is solid.

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

115 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(115)

115 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Love the pants but.....

Love the pants but it took Sooooooo long for them to ship I forgot about them. Order months before you want or need them

16 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two sweaters

I ordered two sweaters, size L (large). I received two sweaters 2XL (much too large for me). I requested authorization forms to return the items and exchange them for the correct size. Instead, I was offered to have two sweaters shipped to me in the requested size, but I would have to pay shipping fees. I feel this was grossly deceptive and unfair. I should not have to pay an additional fee, since it was not my fault that the wrong size items were shipped. I feel the items should be replaced and the seller should bear any costs associated with their error. I have lost over a hundred dollars for items I cannot use.

14 January 2026
Unprompted review

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