Aldenyork Reviews 

115
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items either never arrived or were incorrect, often regarding size, material, or overall appearance compared to website images. People also faced considerable challenges with the refund process, with many struggling to receive their money back, being offered only partial compensation, or encountering difficulties with the return procedure itself. The products received often did not match descriptions, leading to disappointment over perceived cheap or poor quality materials and construction. However, some customers also noted satisfaction with certain product qualities, describing items as premium, durable, and well-made, often exceeding expectations. Additionally, some reviewers found the delivery service to be acceptable, with orders arriving within a reasonable timeframe.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with many reviewers expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, noting... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting issues such as never... See more

Refund

Customers had negative experiences with refund policies, often reporting difficulties in getting their money... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing quick delivery times of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 3 out of 5 stars

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive... See more

Rated 3 out of 5 stars

The wool turtleneck feels premium the moment you put it on. Not scratchy or stiff. Shipping was about 7 days which is solid.

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

115 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(115)

115 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish I could give zero stars!!

I wish I could give zero stars!!
Alden York is a complete scam. Products posted on their website Do NOT match what you receive & then they try to gaslight you.
Do not order from them!!!

18 February 2026
Unprompted review
Rated 1 out of 5 stars

I was scammed …

The sweater I received was extremely poor quality, Barely resembled the sweater shown. I contested the payment to my credit card company mentioning the poor reviews and being scammed.
My credit card company, Chase, agreed and credited my account for 100% of the cost. Yeah!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Good looking

Good looking, high quality product at a reasonable pricè. Fast shipping. I would recommend this company. Thank you.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Alden York is a scam

Alden York is a scam. You order, item doesn’t come. Tracking doesn’t work. They won’t refund your money. ZERO stars. I only put 1 because I had to.

18 January 2026
Unprompted review
Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

11 February 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

10 February 2026
Unprompted review

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