I recently booked my air tickets from ORD to HYD through Alanita Travel, and Dinesh was absolutely fantastic to work with. After the initial booking, I needed to switch my flights, and Dinesh handle... See more
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Review summary
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The customer representative Mr.Kumar was very helpful, knowledgeable, with a pleasant & courteous service. He knows what is he doing. I have been with him for many many years. I already recommended... See more
Company replied
Hello, Mr. Logan. Thank you for your excellent support and for making my travel arrangements go smoothly. I truly appreciate your patience, prompt responses, and careful attention to every detail.... See more
Company replied
Best experience both times to India and from India. Especially Kathir who took really good care and polite helped us throughout the process. Even though we made a small spelling mistake while booking... See more
Company details
Written by the company
Alanita Travel® has been the trusted choice for travelers seeking unbeatable airfare between the United States, India and beyond. The company has built a reputation for exceptional service and the lowest fares. With tens of thousands of satisfied customers, Alanita Travel® is now the largest U.S.-based travel company specializing in this route. Browse our website for sale fares, then contact us at 1-888-465-4282 or email alanita@alanitatravel.net. Whether online or over the phone, Alanita Travel® is your go-to source for the best deals-every time.
Contact info
303 Wyman Street, 02451, Waltham, United States
- 8884654282
- alanita@alanitatravel.net
- alanitatravel.com
4.8
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Dinesh was so helpful to find the right…
Dinesh was so helpful to find the right ticket for my dad who is traveling alone.
8 June 2026
Reply from Alanita Travel
Thank you for sharing your experience. We’re glad Dinesh was able to help find the right ticket for your dad. Ensuring a smooth and comfortable journey—especially when someone is traveling alone—is always our priority.
Best Regards,
Alanita Travel
Vamshi
Their prices are very good. Ask for Vamshi. He will take care of everything.
7 June 2026
Unprompted review
Reply from Alanita Travel
Thank you for the great feedback. We’re happy you had a smooth experience, and Vamshi will be pleased to know he made a difference.
Best Regards,
Alanita Travel
Emmanuel was courteous and made not…
Emmanuel was courteous and made not attempt to push the travel insurance on me. He explained well and was patient.
3 June 2026
Unprompted review
Reply from Alanita Travel
We appreciate your feedback on Emmanuel's service, and we're thrilled that his courteous manner and patience stood out during your interaction. Thank you for recognizing his efforts, and we hope to assist you again in the future!
Thanks and Regards,
Alanita Travel
Reply from Alanita Travel
Thank you so much for your wonderful review! We're delighted to hear that our customer service consistently meets your expectations. We look forward to continuing to provide you with excellent service in the future!
Best Regards,
Alanita Travel
Reply from Alanita Travel
Thank you for taking the time to leave a review! We are delighted that our service met your expectations, and we aim to continue delivering great experiences. Hope to see you again.
Best Regards,
Alanita Travel
Divya was very professional and…
Divya was very professional and knowledgeable with booking, rebooking and refund process
28 January 2026
Reply from Alanita Travel
We appreciate your positive feedback! It's great to know that Divya's knowledge and professionalism met your expectations during the booking and refund process. We hope to serve you again soon.
Best Regards,
Alanita Travel
Emmanuel was patiently addressing all…
Emmanuel was patiently addressing all our queries and helped in searching for air tickets from DFW to NEW YORK/Philadelphia and shared multiple options.
Excellent performance!
20 May 2026
Unprompted review
Reply from Alanita Travel
We appreciate your kind words about Emmanuel's service. It's wonderful to know he could patiently address all your queries and offer various travel options. Thank you for choosing us, and we hope to assist you again in the future!
Best Regards,
Alanita Travel
Helped through out during Booking…
Helped through out during Booking process patiently
19 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for taking the time to leave such a positive review! We are thrilled that our team could provide patient support during your booking experience. We can't wait to help you again on your next journey!
Best Regards,
Alanita Travel
Impressed by the personalized service
Impressed by the personalized service. Looking for an emergency ticket same day, and I was able to get it in 30 min.
18 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your wonderful review! We are delighted to hear that our personalized service met your needs and that we could assist you with an emergency ticket so quickly. We look forward to helping you again in the future.
Best Regards,
Alanita Travel
Balaji
Balaji, thank you so much for all your help with our India ticket booking. We really appreciate your patience and support throughout the whole process, especially with the cancellation and rebooking. It was a stressful situation for us, and you handled everything so calmly and patiently. Thank you again for going above and beyond to help us.
17 May 2026
Reply from Alanita Travel
We appreciate your positive feedback! It's wonderful to know that Balaji's calm and patient approach made a difference during your stressful situation. We hope to assist you with any future travel needs.
Best Regards,
Alanita Travel
David was very knowledgeable and quick…
David was very knowledgeable and quick in helping with the international booking. He was thoroughly reviewing the dates and prices, for me to get a good deal. I will definitely recommend Alanita to my friends and family.
Thank you!
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words and for recognizing David’s expertise and efficiency. We're glad he could assist you with your international booking and help you find a great deal. We truly appreciate your recommendation and look forward to serving you and your friends and family in the future.
Best Regards,
Alanita Travel
Buyer Beware
Buyer Beware: Forced Zelle Payments for Flight Changes: I am giving this company 1 star only because there is no option to give zero. Honestly, my experience was far worse and does not deserve even a single star.
I genuinely do not understand how this company operates for U.S. customers. I needed to change the date on an already ticketed flight and was fully prepared to pay the fare difference. However, despite the original ticket being purchased using a credit card, this agency refused to accept any payment method other than Zelle for the additional charges.
We are not talking about a small amount - in my case, the payment requested was over $1,000. Expecting customers to send such large sums through Zelle, where there is little to no transaction protection, is completely unreasonable and highly unprofessional. Any legitimate travel agency handling high-value transactions should provide secure payment methods such as credit cards.
What makes this situation even worse is that this “policy” was never clearly disclosed during the original booking process. Had I known upfront that future ticket changes would require unsecured Zelle payments only, I would never have booked through this agency in the first place.
Every concern or question I raised was met with the same robotic response: “It is our policy.” No flexibility, no customer consideration, and absolutely no accountability. The so-called discounted fares are simply not worth the stress, financial risk, and horrible customer service experience.
My sincere advice to anyone considering this agency: stay away and do your research before booking. This experience has been frustrating, disappointing, and feels like a complete ripoff disguised as a discount travel deal. Don’t fall into this trap.
15 May 2026
Unprompted review
Reply from Alanita Travel
We’re sorry to hear about your frustration. Unfortunately, especially when Travel is within the next few days, when making date changes we take Zelle payments only as with past experience unfortunately, there are clients that will make date changes and then dispute the charges if they change their mind to Travel in the next few days. We are sorry this is an inconvenience for you, but this is a policy we follow. We hope you understand our situation.
Thanks to David from Alanita Travel on…
Thanks to David from Alanita Travel on the change of date. Totally peace of mind & the reason to go thru AT on my travel bookings.
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words. We're glad David was able to assist you with the date change and provide peace of mind. Your satisfaction is our priority, and we're pleased to hear that booking through Alanita Travel has been a positive experience for you. We look forward to helping with your future travel plans.
Best Regards,
Alanita Travel
Customer
Hi,
We booked our tickets to India with the help of David, and his service was excellent. He was very helpful throughout the process. We called him multiple times, and he answered all our questions very patiently, especially compared to other agents. He also helped us book the tickets according to my requirements.
Thank you.
13 May 2026
Unprompted review
Reply from Alanita Travel
Thank you so much for sharing your experience with us. We’re delighted to hear that David was able to assist you so thoroughly and patiently throughout your booking process. Providing attentive and personalized service is something we take great pride in, and it’s wonderful to know that David met your expectations.
We truly appreciate your trust in us for your travel plans to India, and we look forward to helping you again in the future.
Best Regards,
Alanita Travel
Alanita Travels PRABHAKAR
Prabhakar at Alanita Travels booked air tickets for me and my family multiple times past several years. I and my family booked international tickets to Europe and Asia with help of Prabhakar. Prabhakar is highly customer focused and quick in providing service. He is honest and always finds low fare tickets and possible short connections to make travel easier. I have recommended Prabhakar at Alanita Travel to multiple colleges and friends. Every time I got 5 STAR service from Prabhakar at Alanita Travels.
11 May 2026
Unprompted review
Reply from Alanita Travel
We sincerely appreciate your kind words and your continued trust in Prabhakar and Alanita Travels over the years. It is gratifying to know that you had a positive experience and that our service has earned your recommendation to friends and colleagues.
Our commitment remains to provide honest, customer-focused assistance while ensuring low fares and convenient connections tailored to your needs. Your satisfaction and ongoing support are invaluable to us, and we look forward to serving you with the same dedication for all your future travel requirements.
Best Regards,
Alanita Travel
Great customer support
All our ticketing to India are done through Alanita Travels for the past several years. Their staff are very friendly and patiently listen to our need and suggest good deal. I experienced this time too. Mr. Vamshi helped to buy the tickets at a good price and convenient dates. He is awesome !
11 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words and for trusting Alanita Travels over the years. We’re delighted to hear that Vamshi provided you with friendly, patient support and helped you find good deals at convenient dates. Your satisfaction is our priority, and we truly appreciate your continued loyalty. We look forward to assisting you with future travel needs.
Best Regards,
Alanita Travel
Thanks Dilip for your quick response…
Thanks Dilip for your quick response and help on booking tickets for my parents. You did it almost instantly and efficiently.
9 May 2026
Reply from Alanita Travel
Thank you for your kind words and for recognizing Dilip’s efforts in assisting with your parents’ ticket booking. We are delighted to hear that he was able to respond quickly and handle the process efficiently.
Providing prompt, reliable, and customer-focused service is always our priority, and it’s wonderful to know that Dilip met your expectations. Your satisfaction means a great deal to us, and we look forward to supporting you with future travel needs.
Best Regards,
Alanita Travel
We have been using Alanita travels for…
We have been using Alanita travels for so many years. They get the best deal. Dilip helped me with my booking this time. Thank you!
9 May 2026
Reply from Alanita Travel
We sincerely appreciate your continued trust in Alanita Travels over the years. It is wonderful to know that you value our commitment to securing the best deals and reliable service.
We are especially pleased to hear that Dilip was able to assist you efficiently with your recent booking. Providing attentive, customer-focused support is always our priority, and your feedback reinforces our dedication to serving you well.
Thank you once again for your loyalty. We look forward to assisting you with all your future travel needs.
Best Regards,
Alanita Travel
It was great an experience working with…
It was a great experience working with Alanita travel. Mr Naveen made the process easier and took care of our tickets less than couple hours, he was very professional to work with. Thanks Naveen
6 May 2026
Unprompted review
Reply from Alanita Travel
We greatly appreciate your thoughtful feedback regarding your recent experience with Alanita Travels. It is gratifying to know that Mr. Naveen was able to assist you with professionalism and efficiency, ensuring your ticketing process was completed seamlessly within a short timeframe.
Delivering prompt, reliable, and customer-focused service is central to our mission, and your recognition of Naveen’s efforts reinforces our commitment to excellence. Thank you for choosing Alanita Travels, and we look forward to continuing to serve your travel needs with the highest standards of care.
Best Regards,
Alanita Travel
Excellent Support by the team &…
Excellent Support by the team & recommend others
7 May 2026
Unprompted review
Reply from Alanita Travel
We sincerely appreciate your feedback and are delighted to know that you received excellent support from our team. Your recommendation to others is truly valued and reinforces our commitment to providing reliable, customer-focused service.
Thank you for choosing Alanita Travels. We look forward to assisting you with your future travel needs and continuing to deliver the highest standards of service.
Best Regards,
Alanita Travel
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