Akuma Sports  Reviews 3,481

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and durable. Many people highlight the exceptional service and professional staff, who are described as helpful, accommodating, and efficient throughout the ordering process. The company's ability to deliver custom designs and orders quickly is also frequently commended. However, some people experienced issues with sizing, finding that certain items ran smaller than expected despite using the provided size charts. A few other people also felt that the initial invoicing process could be problematic, with some items being missed or payment demanded for unlisted items.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the excellent quality of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their amazing... See more

Service

Customers had positive experiences with service, consistently praising the excellent and efficient support... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers praise the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

We were let down by another company and needed good quality, sustainable sportswear fast – and Akuma absolutely smashed it! 🙌 Super quick replies, the design process was so easy, and nothing was... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Most of the time everything is great

Most of the time everything is great, but we have had a case where the standard of the playing shirts for the 1st xv was not good enough. You wanted them back to try and fix them during the season which would not work. So we have had to keep them, and the sponsor was not happy.

21 January 2026
Rated 5 out of 5 stars

Fantastic Service

Akuma Sports continue to support us with our team wear, branding is important to us as well as quality garments and equipment. The team at Akuma do this very well are are always supportive of our needs not forgetting doing so in a timely manner. Thank you.

21 January 2026
Rated 5 out of 5 stars

Great customer service & quality

I received my (bespoke) sports top the week before Christmas, unfortunately I received an XL. The team checked my order & immediately apologised as I had ordered L. They advised they would work on a remake asap. Unbelievably, despite the holiday season I received the new top the first week of January. Not only was I impressed with the great customer service & prompt turnaround to fix the issue, the garment is great quality! Thanks to all at the Akuma sports team!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Our overall experience was great!

Our overall experience with Akuma has been amazing! We were able to get custom netball dresses for our girls and loved that Akuma were keen on ensuring they were exactly what we wanted. The whole process was quite easy and we are super excited to have new kit!! Some of the girls did find the dresses a tad bit shorter than expected so I would definitely opt for the longer option if you are on the taller side. Special thanks to Chris Prosser and Ellie Ward for their help !

8 January 2026
Rated 2 out of 5 stars

Initially helpful and attentive

Initially helpful and attentive, however several invoices where produced as they kept missing items, kit quality good but need to order 2 sizes bigger than the items we tried on as they arrived tight and snug, items came quickly but problems at invoice stage meant items not on invoice arrived and payment then demanded,

3 December 2025

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