Akuma Sports  Reviews 3,481

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and superior design. The staff receives frequent commendation for being helpful, accommodating, and professional, ensuring a smooth and pleasant experience from design to delivery. Many people appreciate the efficient and high-quality service, noting quick responses and timely order fulfillment. However, some customers also noted issues with sizing, particularly with shorts, finding them to be smaller than expected despite using the provided sizing charts. There were also occasional mentions of invoicing problems, where items were missed or payment was demanded for unlisted items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers consistently praise the high... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Users describe positive interactions with service, highlighting its excellence, efficiency, and helpfulness... See more

Quality

Customers express high satisfaction with product quality. Reviewers consistently praise the excellent... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the easy ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team of Akuma Sports are always keen to team up and design, manufacture and deliver exactly what we are looking for. This allows our teams and supporters to order bespoke products that are fully R... See more

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rugby playing shirts

Ordered some rugby playing shirts. The order process was quick and easy. Delivered ahead of schedule. Good quality.

9 February 2026
Rated 5 out of 5 stars

Awesome bespoke design

Awesome bespoke design, faultless customer service and excellent quality product.

We were looking for a specific bespoke design for our netball t-shirts and Antonia responded immediately to my request made via the Akuma website.

Antonia took the time to understand our requirements and relay our requirements back to her design team. We received the draft design within a week which was almost perfect with only a few tweaks needed - this gave me the confidence that Antonia fully understood what we were trying to achieve. Antonia you are the best!

We had quite a tight deadline from commencement of design to delivery which Akuma easily met - our t-shirts were even delivered 4 days early! Thank you so much Isabelle for ensuring the tight production deadline and delivery was met.

We were so excited to receive our t-shirts (I felt like a child at Christmas opening the box), we were not disappointed, the design, colours, quality of material - everything was perfect.

We put our trust in Akuma and our expectations were exceeded by miles!

16 February 2026
Rated 5 out of 5 stars

Their customer service was excellent

Nothing was to much trouble
The service and customers service was excellent, always keeping us in the loop/updated

All items were delivered on time
Thanks you so much for your prompt delivery and service

Will recommend the company to others

16 February 2026
Rated 5 out of 5 stars

Absolutely perfect

Everything was amazing with communication to the highest level. Delivery was excellent and everything was made to order. Can't say enough about the service from everyone.

13 February 2026
Rated 5 out of 5 stars

Great personal service

Great personal service, communication and a nothing is a problem attitude. First class company to deal with. Delivery times kept and communicated well.

5 February 2026
Rated 5 out of 5 stars

As always Akuma never disappoints!

As always Akuma never disappoints!! Love these guys. Really get what we look for and our clients are always so happy with the kits when they arrive! Communications are 10/10, product 10/10 and everything is amazing! Tom and Isabelle are awesome!! Thank you!!

5 February 2026
Rated 5 out of 5 stars

AKUMA have been outstanding

AKUMA have been outstanding from start to finish. Their design team always accommodate my wacky ideas and genuinely strive to deliver exactly what you want. Communication is excellent throughout, and even with some very challenging deadlines, they have always delivered on time. A brilliant tour kit provider who are a pleasure to work with.

3 February 2026
Rated 5 out of 5 stars

Super fast production and delivery.

Akuma Sports delivered an excellent experience. The production of our girls’ rugby kit was incredibly fast, and everything was shipped within 48 hours, which really exceeded expectations.

The turnaround time made a huge difference for us. Communication was clear, and the whole process was smooth and stress-free.

I’d highly recommend Akuma Sports to anyone needing reliable, high-quality sports kit with quick production and delivery.

Akuma Sports is a great choice — fast, efficient, and professional.

3 February 2026
Rated 5 out of 5 stars

Best Suppliers Ever.

The most pleasant experience with a supplier one can have. Right from the start, Tom Pickersgill and Isabelle Rae were both polite, attentive to detail and replied extremely quickly. Especially on a tight turnaround time, they designed and delivered quicker than anyone could’ve expected. Beautiful designs, understood every point and small detail, nothing was overlooked. No delays in issuing invoices or anything in the process. The quality and the price of the garments are superb, everyone is over the moon! Just absolute godsends. - a certain Polo Club ;)

22 January 2026
Rated 5 out of 5 stars

Sportswear - Great UK company with excellent customer service

From start to finish, I am not one minute disappointed in using Akuma Sports for kitting out our whole junior section of Pelicans Hockey Club.

I've made the initial contact through their website enquiry about pricing and delivery time. The following day I had a call from Chris, the Business Development Manager, that has talked me through all the information, the details need to place an order, the full works.

It was easy to get a design going and the team are very quick to make changes as requested. We received sample shirts to fit and to get a better idea of the sizing before we placed the order.

Once I've completed the form, I was in contact with Ellie the Production Manager. She confirmed all the details and invoice for payment.
Normally their delivery time is 4 weeks, but they were able to make and deliver our order within 2 weeks (it does help that all the designs and forms were completed in advance).

I can only recommend them highly for any future sportwear ... the quality of the garments are good, the fit is perfect and it absolutely looks stunning.

We are one very happy hockey club were the kids can be proud of the match shirt they are putting on!

Bonus info: They are based in the UK, so great to support a local company that produce in the UK. Also, they are able to take the same design and personalise it for club members, minimum order of 5, so kids are very happy that they can have their own shirt with choice of number and name.

21 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look