Akers Pritchett Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly professional, and wonderfully supportive throughout the entire property purchasing process. People note that the knowledgeable team always provides clear guidance and ensures that communication remains exceptionally transparent from start to finish. Some reviewers were happy with the exceptional customer service received, particularly when dealing with protracted and complicated mortgage applications. Consumers also deeply appreciate how proactive, reassuring, and approachable the brokers are when working tirelessly to secure the very best deals. Clients consistently emphasize that nothing is ever too much trouble for the team, making stressful situations much easier to manage.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their exceptional knowledge,... See more

Service

Consumers find service to be exceptionally helpful, praising the professional, efficient, and stress-free... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing constant support and open communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

I have recommended Akers Pritchett to everyone who needs a mortgage advisor/broker. We've been going to Steve for years and he's always provided sound advice. Vicky has been fab through our most recen... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

The best

Akers Pritchett is so good this is the second time I’m righting a positive review for them since 2018! During this time they have consistent shown up and provided a brilliant, and trusted, service

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Worked with them for years

Worked with them for years. Super professional and their advice is always on point. They are responsive and make sure things get done - they're never too busy for you!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, knowledgable and helpful at all times. They go above and beyond to provide an excellent service and continue to find you the best deal. You know they will go out of their way to secure the best for you. Thank you! Sobia and Amir.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional and reliable service

We had a very good experience with Akers Pritchett throughout what was a fairly involved mortgage process.

Steve and Vicki were consistently professional, clear, and responsive. They took time to understand our circumstances, explained the options and strategy clearly, and kept us well informed at every stage. Communication was timely and straightforward, which made a complex process much easier to manage.

They were proactive in chasing lenders and solicitors and dealt calmly with issues as they arose, which we really appreciated. We always felt that matters were being handled properly and that nothing was being left to chance.

Overall, a dependable and knowledgeable mortgage broker who we would be happy to recommend.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

In safe hands

I was recommended Akers Pritchett by our estate agents and I’m so glad they did! I would thoroughly recommend them. I only dealt with Steve and Kim. Both were very easy to communicate with. Very professional but also straight to the point. They helped us get the best rate for our new mortgage. Even once one was secured, Steve continued to assess new deals to see if he could get a better rate for us, and he did!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional, proactive and friendly

We used Akers Pritchett because we received a glowing recommendation from a friend and I’m glad we did. As first time buyers with complicating factors of age and self-employment we didn’t really know where to start. James reassured us immediately and communication from him and Eleanor was first class throughout the process. They were proactive, friendly and professional and I wouldn’t hesitate to recommend them and use them again.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Five Star Service

Steve and his team were incredibly patient and accessible with our recent, protracted and complicated mortgage application. They were on the ball all the way through and were probably the primary reason we were successful.

I can't recommend them and their services highly enough.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Superb service…

Steve has supported me with all things mortgage for many years now. He’s a very trusted broker and clearly very passionate about what he does. He’s on hand always to support and he’s open and honest with you in mind at all times.

I like that every 2 years we say hi, he gets me a good deal and we crack on. I’m chuffed to bits for his success and I highly recommend his business.

Thanks Steve and Team, keep being fabulous please.

Ellen.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

We have used Akers Pritchett twice and…

We have used Akers Pritchett twice and both times we have found them excellent. They listen to what our priorities are and we never feel pushed into anything. James is very friendly and supportive. Highly recommend

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Supportive

Brilliant company where Fraser and Jenny are always on hand to find the best deals, answer questions and support generally in a professional and friendly manner.
I will always recommend Akers Pritchett without reserve - thank you!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service and advice

Steve gave good common sence clear advice and followed it up with superb service. The firm was happy to awnser our questions and guide us through the process.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Business and financial advice

Steve is down to earth, practicle and always gives me the best advice for my mortgage deals. I saved £150 a month when switching mortgage rates.

Kim and the rest of the staff are always a phone call away when you need them and give prompt updates and reminders.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I've been using AKERS Pritchett for…

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They always give you a couple of options & advise to the best of their ability. I shall continue to use them. I have also passed them on too many other clients who have also been very pleased with them, In short an excellent company.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, trustworthy and efficient. We are very impressed and grateful for all their help and support. Helped us with buying our first home, navigating applications for mortgage and insurance. Thank you so much.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

First time Buyer & Remortgage deal

Couldn't be happier with the first mortgage deal they sourced for first time buyers and again when remortgaging. James and his team ensured the whole process went smoothly and efficiently. Thanks Once again!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Steve, Kim & the rest of the team are amazing, we are so glad they were recommended to us. Professional & friendly, it just made the process so much easier. We would highly recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional and approachable

I highly recommend Akers Pritchett as from application to completion they clarified everything with patience, kindness and professionalism.
Buying a property can be a minefield but they made it an absolute breeze!
Thank you so much Jenny and Fraser for your kind help!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou James and Sarah!

James and Sarah made our first experience purchasing a property such an easy one!
They were with us every step of the way and provided help, advice and the best options for us going forward.
They work so incredibly hard to ensure the best for you and nothing is too much trouble for them!
Thank you so much for your help on our first purchase, we’ll be sure to recommend you to our friends/family!

3 October 2025
Unprompted review

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