I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and afford... See more
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Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know t... See more
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I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companie... See more
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Amazing customer service - our 2 year old tumble track is going strong and looks like new! The company really do seem to value their customers and have recently offered to send me a replacement bag (a... See more
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Company details
Written by the company
AirTumble are a dedicated supplier of premium Air Tumble Tracks and air products for home users, gymnastic clubs, cheerleading clubs, martial arts clubs, schools and leisure centres.
Contact info
United Kingdom
- 01428 748 615
- sales@airtumble.co.uk
- airtumble.co.uk
4.9
Excellent
161 reviews
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Excellent customer service
Excellent customer service, phoning me to keep me updated with my order process. A real personal touch. Great product too. Thanks so much.
31 January 2023
Reply from Airtumble
Hi Nicholas,
Thank you for taking the time to leave a review.
We are so pleased to hear you are happy with your AirTumble Crash Mat.
Please do not hesitate to get in touch should we be able to assist you again in the future.
Best Regards
AirTumble
What a great company. Definitely recommend
What a great company. Answered all my questions and quick reply. Tumble mat is fantastic. My little girl loves it. Would definitely buy again. Great quality
2 December 2022
Reply from Airtumble
Hi Donna,
Thank you so much for taking the time to leave a review.
We are so pleased to hear you are happy with your AirTumble Track.
Please do not hesitate to get in touch should we be able to assist you again in the future.
Best Regards
AirTumble
Absolutely amazing customer service
Absolutely amazing customer service, ordered late at night and first thing the next morning I received a phone call from Ben thanking me for the order and updating me regarding delivery etc! My daughter hasn’t had chance to use it yet as it was a Christmas present but I’m 100% sure based on the customer service I have already received that if there was and issue it would be sorted so I have no worries 😄 would defo recommend and use the company again! Thanks Ben 😄
24 October 2022
Reply from Airtumble
Hi Tasha,
Thank you so much for taking the time to leave such a lovely review.
We really do work hard to provide a first class customer service so your feedback is very much appreciated.
Please do not hesitate to get in touch should we be able to assist you again in the future.
Thank you again Tasha.
Best Regards
AirTumble
Excellent communication after purchase…
Excellent communication after purchase and prompt delivery. High quality product and really supported my daughters progression with gymnastics
25 December 2022
Reply from Airtumble
Hi Julie,
Thank you for taking the time to leave a review.
We are so pleased to hear you are happy with your Rainbow AirTumble Track.
Please do not hesitate to get in touch should we be able to assist you again in the future.
Best Regards
AirTumble
Air track
Good communication from time of purchase to delivery, delivered in good time when they said they would, excellent product great value for money.
2 December 2022
Reply from Airtumble
Thank you Nikki for taking the time to leave a review.
I am so pleased you are happy with your purchase and as always please do not hesitate to reach out if we can be of any assistance in the future.
Thanks Nikki.
Best Regards
AirTumble
Amazing quality product and amazing…
Amazing quality product and amazing customer service. Went above and beyond any expectations and prioritised customer satisfaction
1 December 2022
Reply from Airtumble
Hi Paul,
Thank you for taking the time to leave such a positive review.
Thank you also for your kind words about the customer service you experienced.
Thanks Paul.
Best Regards
AirTumble
Excellent product and a great price.
30 January 2023
Reply from Airtumble
Hi Donna,
Thank you for taking the time to leave a review.
We are so pleased you were happy with your AirTumble Track.
Best Regards
AirTumble
100% THE best customer service I have…
100% THE best customer service I have ever received. Ben was fantastic from start to finish. Updated me regularly with delivery, even called DHL on my behalf when goods were delayed - I didn’t even have to ask him - refreshing to deal with someone so responsive and willing to help. I’d recommend this company to anyone.
12 January 2023
Unprompted review
Reply from Airtumble
Hi Natalie,
Thank you for taking the time to write a review and your very kind comments about the customer service you received.
Please do get in touch if we can be of any assistance in the future.
Best Regards
AirTumble
Reply from Airtumble
Thank you Gary for taking the time to leave a review and for your kind words about the service you received.
Happy New Year!
Best Regards
AirTumble
Excellent customer service
Speedy delivery & excellent customer service. I had a minor concern with the product when it had arrived, so I took some pics and sent an email, not really expecting a response that evening. However I was called straight away. Fortunately there was no need to move forward with my concerns. The product is in good order and I would buy from them again, because I feel if there was a major issue, they would help solve the problem.
13 December 2022
Reply from Airtumble
Hi Joey,
Thank you for taking the time to write such a positive review. We really try our best to provide excellent customer service so thank you for your kind words and i will definitely pass on your lovely feedback to the team.
Best Regards
AirTumble
We ordered from Northern Ireland and…
We ordered from Northern Ireland and Ben rang numerous times to ensure our order arrived ok. His customer service was amazing!
1 December 2022
Reply from Airtumble
Thanks Suzanne for taking the time to write such a lovely review.
I hope you have a great Christmas.
Best Regards
AirTumble
The customer service from Ben is first…
The customer service from Ben is first class, such a great considerate company
8 December 2022
Reply from Airtumble
Thanks Michael for taking the time to write such a lovely review.
I hope you have a great Christmas.
Best Regards
AirTumble
Highly recommend- best customer service ever received
I can not begin to say how highly I would recommend this company to purchase gymnastic equipment. The customer service is better than any I have ever received. From date of purchase to delivery Ben stayed in touch regularly, he went above and beyond to sort out delivery when DHL delayed. He was understanding, prompt in his response, always available and just a all round pleasure to deal with.
8 December 2022
Reply from Airtumble
Hi Clare.
Wow, what a lovely review.
Thank you for taking the time share your customer service experience.
We are so pleased you have been happy with the service you received. You know where we are if you need anything in the future.
Best Regards
AirTumble
Fast delivery
23 November 2022
Reply from Airtumble
Thank you for taking the time to write a review. We are so pleased it arrived quickly.
Best Regards
AirTumble
Great customer communication
Great customer communication. Item arrived promptly and well packaged. Website was easy to use.
7 November 2022
Reply from Airtumble
Thank you Mhairi for taking the time to write a review and for your kind comments about the customer service you received. It is much appreciated.
Best Regards
AirTumble
Reply from Airtumble
Thank you Val for taking the time to leave a review.
We are so pleased to hear you are happy with your new Home Elite AirTumble Air Track.
Please do not hesitate to get in touch in the future if we can be of any further assistance.
Regards
AirTumble
Amazing quality and service as always
22 September 2022
Reply from Airtumble
Thank you Jen for taking the time to share your great review.
Your kind words are much appreciated.
Best Regards
AirTumble
100% recommend
I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companies history. The product arrived quickly and perfectly packed - without a ridiculous about of extra cardboard or plastic. The soft play itself its perfect! Great quality, good size and lovely colours. Will definitely be recommending.
7 September 2022
Reply from Airtumble
Thank you for your great review Naomi.
Please do not hesitate to get in touch if we can be of any further assistance in the future.
Best Regards
AirTumble
Amazing service
Amazing service, very fast delivery. Wonderful courtesy call prior to delivery. Great quality. Best purchase as its cured my daughters tumblers block x
31 August 2022
Reply from Airtumble
Thank you Rodney.
Delighted to hear that it has helped your daughters tumbling block!
Best Regards
AirTumble
What a fantastic company!
What a fantastic company!! So helpful and friendly, I am so impressed with their service. A massive thumbs up from me.
Sam (Devon)
29 August 2022
Unprompted review
Reply from Airtumble
Thanks Sam,
We really appreciate you taking the time to write a review.
Best Regards
AirTumble
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