I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and afford... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know t... See more
Company replied
I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companie... See more
Company replied
Amazing customer service - our 2 year old tumble track is going strong and looks like new! The company really do seem to value their customers and have recently offered to send me a replacement bag (a... See more
Company replied
Company details
Written by the company
AirTumble are a dedicated supplier of premium Air Tumble Tracks and air products for home users, gymnastic clubs, cheerleading clubs, martial arts clubs, schools and leisure centres.
Contact info
United Kingdom
- 01428 748 615
- sales@airtumble.co.uk
- airtumble.co.uk
4.9
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great air track and great company
Great air track and great company. Thank you for going extra mile to dispatch is earlier
25 May 2026
Reply from Airtumble
Hi Kate,
Thank you for taking the time to leave such a great review.
We are delighted to hear your feedback on the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Brilliant the tumble track is very high…
Brilliant the tumble track is very high quality and great price! Also the best customer service was outstanding they went above and beyond! Would highly recommend great company, thank you!
9 March 2026
Reply from Airtumble
Hi Sara,
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with the quality of the AirTumble Track and that you found it to be great value. It means a lot to us that you also had such a positive experience with our customer service — we always aim to go above and beyond for our customers.
Your recommendation truly means the world to our team. Thank you again for your support, and we hope you enjoy the tumble track for a long time to come!
Happy Tumbling
AirTumble
Great service
Great service - lots of detail about the product we were buying. Definitely worth going to a small business rather than Amazon - much better quality.
26 February 2026
Reply from Airtumble
Thank you so much Serena! We really appreciate you taking the time to leave this feedback.
It means a lot that you chose to shop with a small business instead of Amazon — and we’re so glad you noticed the difference in quality!
Thanks again for your support, it truly makes a difference to us 😊.
Happy Tumbling
AirTumble
Great customer service!
Absolute 5* customer service . I haven’t yet used the product as it’s for my daughter birthday next week but I feel confident if there were to be any issues that they’d be resolved. Ben followed up on any questions I had and informed me of delivery dates. Very happy!
30 January 2026
Reply from Airtumble
Hi Ellie,
Thank you for taking the time to leave such a great review.
We are delighted to hear your feedback on the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Best customer experience I had.
19 January 2026
Unprompted review
Reply from Airtumble
Hi Pablo,
Thank you for taking the time to leave such a great review.
We are delighted to hear your feedback on the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Fast delivery from posting order
Fast delivery from posting order. Product is well constructed and based on a few initial uses would appear to be robust.
27 October 2025
Reply from Airtumble
Hi Stephen,
Thank you for taking the time to leave such a great review.
We are delighted to hear your order arrived quickly and you are happy with the Folding Beam.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Excellent service.
Excellent service.
Ben telephoned to explain the delivery process to me and also pulled my order forward to be there on our granddaughters 8th birthday.
She was over the moon with her tumble mat
29 September 2025
Reply from Airtumble
Hi Debbie,
Thank you so much for taking the time to leave such a great review.
We really appreciate your great feedback on the customer the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Great service
Great service! I missed my delivery slot as I’m useless and they were straight on the phone to me to rearrange even giving me a more direct number to contact them if needed with a very polite helpful staff member that went the extra mile to contact me again and make sure I received my delivery okay I would 100% recommend this company Thankyou again
7 August 2025
Unprompted review
Reply from Airtumble
Hi Gaby,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and are delighted to receive your feedback.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
This Airtumble track is excellent
This Airtumble track is excellent! My daughter loves it and it is very easy for her to inflate and deflate to pack away in the bag provided. Pump included is excellent. Great value and super quick delivery. Highly recommend.
13 July 2025
Reply from Airtumble
Hi Amanda,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the service you received and amazing feedback on our AirTumble Track.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Robust quality products with excellent customer service
We have now ordered 2 items from Airtumble and both have been a huge hit with my 2 girls. We purchased a bar and mat and a few months later a tumble track. Both times I got really useful advice from Ben prior to purchasing. He was super honest about what may and may not be suitable given the gymnastic abilities of my children and actually reduced the sale. He contacted me really quickly and often at weekends. Once we had agreed on what I was going to order the delivery was super quick. Both products are really well made and robust. Thank you Ben!
3 June 2025
Reply from Airtumble
Hi Carly,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and are delighted to receive your feedback.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Excellent products - fab customer service
Excellent products. Customer service that truly went above and beyond in terms of supporting the delivery process.
2 June 2025
Reply from Airtumble
Hi Christopher,
Thank you for taking the time to leave such a great review.
We are delighted to hear how happy you have been the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Reply from Airtumble
Hi Howard,
Thank you for taking the time to leave such a great review.
We are delighted to hear how happy you have been the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Excellent service to the North of…
Excellent service to the North of Ireland. Follow up phone call following my order and updates on my delivery status. Quality of product excellent. Cant fault these guys and will definitely be a repeat customer.
23 November 2024
Unprompted review
Reply from Airtumble
Hi Stephanie,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and we are delighted to hear how much you love your new AirTumble Track.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Great company, brilliant customer service
We received really incredible customer service. I was very impressed with the way in which my order was handled and the personal interest the staff took in communicating with us after our order and ensuring we were happy. The delivery was very fast, they went above and beyond to make sure we received it on time. The item itself is great and our daughter is very pleased with it. Overall, a great company
19 March 2025
Unprompted review
Reply from Airtumble
Hi Natasha,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and are delighted to receive your feedback.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Air track …
I haven’t received my item yet but that’s because it was a back order and won’t be dispatched until April. However the customer service I have received so far has been first class
2 March 2025
Reply from Airtumble
Hi Amanda,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and are delighted to receive your feedback.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Excellent customer service
All I can can say is what absolutely amazing customer service i have received,keep up the excellent work.
12 January 2025
Unprompted review
Reply from Airtumble
Hi Carla,
Thank you so much for taking the time to leave such a great review.
We really appreciate the kind words about the customer service you received and are delighted to receive your feedback.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Amazing customer service and speedy…
Amazing customer service and speedy delivery. Thank you.
2 January 2025
Reply from Airtumble
Hi Jen,
Thank you for taking the time to leave such a great review.
We are delighted to hear how happy you have been the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
Excellent service
Excellent service. Ordered very close to Christmas. Ben made sure it was delivered in time.
Granddaughter very happy.
20 December 2024
Reply from Airtumble
Hi Joan,
Thank you so much for the great review.
We are delighted to hear that your AirTumble Track arrived in time for Xmas.
Happy Tumbling.
AirTumble
Fantastic company with a personal touch
I initially ordered an air track from another company, but the item never arrived.
Frustrated, I turned to Airtumble, and I’m so glad I did! Their customer service is outstanding.
Shortly after placing the order, I received a phone call from Ben advising that delivery could not be guaranteed before Christmas due to information from their courier company being overwhelmed. Despite this, the air track arrived in just two days, far exceeding my expectations.
The personal touch of keeping me informed and managing my expectations made the experience truly standout. It’s rare to find a company that combines efficiency with such great communication.
Airtumble will be my first stop for future purchases. Highly recommended!
19 December 2024
Unprompted review
Reply from Airtumble
Wow! Thank you for taking the time to leave such a great review.
We are delighted to hear how happy you have been the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
If Carlsberg made customer service
If Carlsberg made customer service! ...wow! I cannot recommend this company and their outstanding employee Ben enough. I have recently purchased the folding bars, mat and air track. All the equipment was outstanding which was fantastic in itself, but for me the genuine caring customer care Ben provided made this the best purchase I have made in a long time. I will not go to any other retailer to purchase further gymnastic equipment. Thank you Airtumble and have a lovely Christmas and a Happy New Year x
17 December 2024
Unprompted review
Reply from Airtumble
Wow! Thank you for taking the time to leave such a great review.
We are delighted to hear how happy you have been the customer service you received.
As always, please don't hesitate to get in touch if you require anything else in the future.
Happy Tumbling!
AirTumble
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.