When I joined Airtime rewards, many years ago, I purchased gift cards. If I purchased so many per month then I would accumulate a bonus. Now gift cards do not count towards that bonus, which is very... See more
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I use Hotels twice a month however this week am unable to use Hotels.com (or other hotel sites) offer? The blue get offer bar is obstructed, is there a glitch, have I done something wrong, or is the... See more
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This a great way to save money on your mobile bill by being rewarded for everyday purchases. One thing to bare in mind is how quickly you rack up reward points is dependant on how often you make purch... See more
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A good idea but Scotland seems to be lacking in local retailers that give rewards. Also I notice that retailers disappear regularly especially ones I use often. Gift vouchers also aren’t consistent f... See more
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Company details
Written by the company
Turn your buys into highs! Join 4 million members who are making their mobile bills drop just by elevating their spending habits. Connect your cards, shop with over 200 well loved brands, cash in your rewards and boost your mobile life 🚀
Contact info
5th Floor Queens House Queen St Manchester , M2 5HT, Manchester, United Kingdom
- support@airtime.co.uk
- airtimerewards.co.uk
3.5
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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A great way to reduce your mobile bill
A great way to reduce your mobile bill. Its a pity you have to wait to be able to redeem your rewards and must be a least £10.00
30 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Thanks for your review! We're so glad you're enjoying saving on your mobile bill. We appreciate your feedback about the redemption threshold and waiting period, and we understand it can be frustrating. Thanks for sharing your thoughts and for being a valued member! 😊
It does what is claimed
Once it is set up, then money accumulates in your account without any effort. Getting the money off your next mobile bill is quick and easy.
30 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Thanks for your great review! We're so pleased to hear you're enjoying how easy Airtime is to use. It's great that you're seeing your rewards build up effortlessly and finding it quick and simple to redeem them against your mobile bill. Thanks for being a member! 😊
Now a totally rubbish app
Now a totally rubbish app, used to be good, now only paying 1% cashback on gift cards, no longer included in the monthy challenge, 2p cashback on every £1 you spend in boots, have to wait 90 days to be added to your balance, can only top up just the 4 networks rubbish, if you want topcashback try EVERUP paying 4.30% Tesco, B&M 7.5% etc
Once you reach £1 in cashpot can cash out take the money off when you buy another card or can get cashback once you reach £10 cashback paid instantly, plus you get free games on the app with the chance to win more cashback. Only takes 2 weeks to reach £10 on your everyday spending, Airtime rewards is well past its date, delete the app if i was you i have, there are better outthere, Jamdoughnut, Cheddar as well but EVERUP is the best one.
29 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Thanks for taking the time to share your feedback. We're sorry to hear you feel our app no longer meets your expectations. We understand how disappointing it can be when features or reward rates change. We regularly review and update our offers, and we appreciate you sharing your experience as it helps inform future improvements.
It’s good I get money back from boots…
It’s good I get money back from boots but that’s about it. I shop in b & m and have only got it once from there. There’s not many shops to get it from
27 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Glad you're enjoying the Boots rewards! Sorry to hear B&M hasn't tracked consistently. We're always adding new retailers and would love to help fix any B&M tracking issues. Please email us with your details so we can investigate. We hope to bring you many more of your favorite shops soon!
I love Airtime Rewards It’s great to…
I love Airtime Rewards It’s great to save money these days as everything else is so expensive. Airtime rewards deserves even more than ***** rating.
19 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Thank you so much for this amazing review! We are absolutely thrilled to hear how much you love Airtime. You are so right, with everything being so expensive lately, every bit of savings counts. Hearing that we deserve even more than a 5-star rating truly makes our day. Thank you for being such a valued member of our community! 🌟✨
A good way to save money on my phone bills
A good way to save money on my phone bill which in today’s time every penny counts and if a can get a few free phone bills I’m happy. There’s still some High Street shops that don’t participate like Seasalt or M&S my favourite 2 shops. Keep up the good work Airtime so I can get the occasional free phone bills
19 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! We're so glad we can help you get those free phone bills, you're completely right that every penny counts! Thank you for the great feedback and for sharing your favorite retailers. We are always working hard to bring more retailers on board, so we'll definitely pass Seasalt and M&S along to our team. Keep up the great saving!
Very poor
Very poor , most purchases via link are not recognised and the customer service is useless.
18 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Andy, thank you for your feedback. So sorry to hear of the frustrations you have encountered using the service. We have requested some account details through Trust Pilot, once we have these we can look into your concern further and ensure you receive the correct outcome.
It's a reasonable perk ,the cash back…
It's a reasonable perk ,the cash back off purchases , at specific retailers ,will see how generous it is now as they hv changed the cash back all your purchases entered into prize draw
14 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! Thank you for your review and for sharing your thoughts! We’re glad you've been enjoying the reward perks with our retailers. To clarify, your everyday purchases will still earn you rewards just like before! We've simply introduced the prize draw as an exciting extra bonus to give you even more ways to win and save.
We hope you enjoy the new feature, and we'll keep working hard to make the app as generous and rewarding as possible for you!
I'm really enjoying this app!
I'm really enjoying this app!! I've saved around £60+ on my phone bill so far. All you have to do is link your cards and it works in the background so you don't really have to think about it. I've barely had to pay full price for my phone bill since using it. It's really easy to redeem too and there's a generous amount of retailers who participate, including everyday high street stores, like Boots for example. I really appreciate this app and I'm so thankful to be able to save money in this day and age :)
14 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Ellie! Wow, £60+ in savings is amazing! 🥳 Thank you so much for taking the time to give us your feedback. We love that the tracking is working perfectly for you, and that you're making the most of our everyday retailers like Boots. Helping you keep more money in your pocket, especially in this day and age is exactly why we do what we do. Thanks for being such a valued part of our community, and here's to many more months of cheaper phone bills! 📱✨
Very rewarding with lots of retailers
Very rewarding with lots of retailers ! Use for topping my mobile and works a treat .
12 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! We really appreciate your 5* review! We're thrilled to hear you're loving our selection of retailers and that topping up your mobile is working like a charm. Helping you earn rewards off your mobile bill is exactly what we're here for. Happy saving!
It's a great way to get money off your…
It's a great way to get money off your phone bill. Thank you.
12 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Maria! Thank you so much for the 5-star review! We are absolutely thrilled to hear that you're enjoying the app and getting money off your phone bill. Helping you save is exactly what we’re here for. We truly appreciate your support!
Awful company and useless service
11 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
We're very sorry to hear you're feeling this way. We want to make this right, but we need a bit more context. Please reach out to our support team directly via the app or at support@airtime.co.uk with your account details. We’d love the chance to investigate what went wrong and help resolve this for you.
This app was working really well until…
This app was working really well until September 2024. For no reason at all my bank card stopped tracking any transactions. Although you send in missed transaction this is very clunky and not how the app is supposed to work. Apparently their technical team has been trying to sort this but as of now my bank card cannot now even be added. Such a shame as was really pleased with the cashback but they seem unable to fix this glitch. Really poor service and feel I am now being fobbed off as they can’t find an andwer
10 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Sarah, thank you for taking the time to provide your feedback, we're very sorry to hear of the issue with your card registering to your account, this should not happen!
We are looking into this as a matter of urgency and will ensure you receive an outcome today. We'll notify you by email once this has been thoroughly investigated.
Doesn't work paying by phone
As I often use my cards via my phone and not the actual card, I very rarely get credit for the purchases I have made, so it doesn't really give me much benefit
10 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey! Thank you for your review, sorry to hear of the tracking issues encountered. Many of our partnered retailers support Apple/Google pay transactions. There could be an issue with your card registering to your account, if you could please contact our support team we'd love to look into this matter further and ensure you're receiving all of your eligible rewards.
Money off
Love it helps to spent to pay off you mobile it it all adds up at the end of the day
6 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Mark! Thanks for the lovely review! It really does all add up at the end of the day, and we're so glad we can help you reduce your mobile bill. We appreciate you sharing your experience, and we look forward to helping you rack up even more rewards!
Reply from Airtime | Power Your Mobile Life
Hey! Thanks for the great feedback! We love hearing that you're finding it an easy, cost free way to bring down your mobile bill. That is exactly what we're here for.
Happy saving, and thanks for being a part of the community!
Was great, now not!
This used to be great but now they've suddenly added a £1.30 fee to withdraw £10 of earnings. What's that all about. And worst of all, they didn't announce this so its only when you go to withdraw you find out. Very poor!
5 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey, thank you for sharing your experience with us. We hear your frustration, and we're really sorry that the introduction of this fee caught you by surprise.
To clarify, the £1.30 fee and £10 withdrawal cap only apply to users on unsupported mobile networks where a direct bill deduction isn't technically possible. Because we have to process these transactions manually, our third party payment provider charges a processing fee. We appreciate your feedback, and we're continually looking at ways to expand our supported network list to help more users avoid these fees.
Making savings is getting harder.
This is a decent enough way to make savings on your mobile bill but they're making it more complicated every so often. Now you have to use links through the app not just use a registered card. The monthly targets to earn extras can be a bit extreme like 10 stamps to earn £1.50 in 3 month off your bill. Each stamp is a minimum of £5 at one of their retailers but none of the retailers are things you use monthly. Maybe around Christmas or Birthdays you can get close. Also this month they've removed it completely for a possible win from a draw which will only benefit a small fraction of the people using the app. Also I ALWAYS have to chase my Ebay purchases
5 June 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Lee, thanks for taking the time to share your feedback with us. It’s really helpful to get your perspective on our recent updates, from the app links and target structures to the new prize draw format. We always want to balance how the app functions with what works best for our users, and your comments regarding retailer usability and the eBay tracking experience give us a lot to think about. We're constantly reviewing how features like these are rolled out, so we will certainly pass your thoughts on to the wider team as we plan future updates. Thanks again for helping us understand how these changes impact your experience.
Wrongfully deduct money, dont correct it as promised and then they ignore you!
Ive used the company for a while with no issues, but when I have encountered an issue Ive been ignored.
Contacted them last week as a load of minus transactions had appeared when they were failed transactions, so no amount had been added, only taken off me meaning my balance was short. Someone replied the next day and said they could see the error and it would be corrected on my account by the end of that day (Friday). It was not, I waited until Sunday and emailed to say it hadn’t been corrected, no reply. Tuesday, emailed again to advise it had still not been corrected on my account, no reply. It’s now Friday again, a week since I was told the issue would be resolved, the company has completely ignored me twice and my balance is still short due to their system error whereby failed transactions are deducted despite never being added.
Rubbish, I’m thinking of just cancelling it, they have my bank linked and purchase information but rewards are slow and even slower when they wrongfully deduct from you, added to the fact I’m being ignored. I’m not providing them with my personal information if they can’t even acknowledge and correct a mistake on their part it’s a rubbish deal for us customers!
Ticket #503693.
29 May 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey, thanks for your review, we are incredibly sorry for the delay in getting your rewards added back to your account.
To explain why those minus transactions appeared, when a payment fails, it automatically tracks in our system as a refund to reverse the initial transaction. This happens because of how the data is processed by the banks. When a payment fails on a bank card, and our platform picks it up as a refunded value. We're working on this to avoid this issue happening in the future.
We understand this issue should not have taken so long to resolve and we apologise for the delay. We can however, confirm your rewards have been re-added to your account and will show when you next log in.
Terrible user interface, disappointing offers and does not capture all my spending
Terrible user interface
Does not capture all of my spending at the included retailers
Very deceitful and untrue offers/ reflection of savings
Disappointing from 02, I don't expect it to get better
1 May 2026
Unprompted review
Reply from Airtime | Power Your Mobile Life
Hey Kerri, thanks for taking the time to share your feedback. We’re very sorry to hear that your experience hasn't lived up to expectations, especially regarding missing transactions.
We want to reassure you that we take transparency seriously and never intend to mislead. Missing purchases can happen for a number of reasons and we'd really like to look into this matter further. Please reach out to our support team directly with your receipt details. We’ll investigate the missing spending right away and work on making the interface much clearer. Your trust means a lot to us, and we want to make this right.
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