Banner for AirFreight.com

AirFreight.com Reviews 1,567

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting its speed, punctuality, and reliability. Many consumers were particularly impressed with the exceptional service and the professional, helpful staff who provided clear communication and continuous updates throughout the shipping process. People frequently mentioned the quick response times, noting that the company was able to schedule pickups and deliveries very rapidly, even for urgent, time-critical shipments. This efficiency and dedication ensured that deadlines were met and operations ran smoothly, providing peace of mind to customers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting exceptional communication, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more


Company details

  1. Logistics Service
  2. Delivery Service
  3. Freight Forwarding Service
  4. Shipping Company
  5. Shipping Service
  6. Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very professional

these guys are very professional, got our delivery to us faster than expected. we will definitely use again if we need a fast delivery. would highly recommend

25 November 2025
Rated 5 out of 5 stars

John (Sales) & Rudy (Driver) were…

John (Sales) & Rudy (Driver) were soooooo amazing! They saved the day for my business and wedding in November. Brought tables from California to Texas in 29 hours. I am so so thankful for them forever! I owe them my life!!!

21 November 2025
Rated 5 out of 5 stars

Kevin is the man when it comest to air…

Kevin is the man when it comest to air freight. He takes care of business and has never missed a critical deadline. I use him for air freight to Hawaii where I ship custom boxes to sea food processors. Sometimes they need stuff faster than ocean and that is when I call Kevin.

6 November 2025
Rated 5 out of 5 stars

Very professional and always available.

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need.
He worked very fast on our request and was always available for questions and updates.
Everything went great and we were able to get an urgent part delivered in an amazingly short turnaround to our customer.

29 October 2025
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Airfreight. Their communication was outstanding—they picked up the equipment on time and delivered it exactly as scheduled. The team was professional, friendly, and easy to work with. Highly recommend!

28 October 2025
Rated 5 out of 5 stars

Outstanding Service from Start to Finish

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the entire process, which gave us peace of mind. The shipment arrived on time as promised, and the communication and professionalism exceeded our expectations. Truly a fantastic experience — we will absolutely use them again and highly recommend their services!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

This has been the best freight service…

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

7 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look