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AirFreight.com Reviews 1,567

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, highlighting its speed, punctuality, and reliability. Many consumers were particularly impressed with the exceptional service and the professional, helpful staff who provided clear communication and continuous updates throughout the shipping process. People frequently mentioned the quick response times, noting that the company was able to schedule pickups and deliveries very rapidly, even for urgent, time-critical shipments. This efficiency and dedication ensured that deadlines were met and operations ran smoothly, providing peace of mind to customers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting exceptional communication, efficiency, and reliability.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more


Company details

  1. Logistics Service
  2. Delivery Service
  3. Freight Forwarding Service
  4. Shipping Company
  5. Shipping Service
  6. Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

We had a last minute need to go from…

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier than expected. Great service and we will add them to our preferred shipper list.

12 May 2025
Rated 5 out of 5 stars

PHENOMINAL SERVICE

The service was phenomenal. Kevin was outstanding from my initial call for a quote through the whole process. Communication was excellent, constant updates on where the route was and updated ETA's. The team that delivered the order was awesome and helped with the unload. I could not have asked for anything to be better. OUTSTANDING from start to finish.

9 May 2025
Rated 5 out of 5 stars

Amazing service!

We are very grateful for the service AirFreight.com was able to provide. They were very quick to respond and made the process as efficient as possible.
Thank you!

14 April 2025
Rated 5 out of 5 stars

Best Team in the World

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challenging customer requirements and most importantly the transparency in information sharing and amazing follow-up until the task is completed.
This was the first time our company used AirFreight services and hands down they are better than the known best like DHL or Fedex or UPS or any big names that you can think off.
Wishing that more and more companies use their services - their team is the best in the world

14 April 2025
Rated 5 out of 5 stars

I used to pick up the trailers from…

I used to pick up the trailers from them and drop them off at airport, they were great and friendly it used to take me 40 minutes to go round trip, but ones I knew them the shipping and receiving people man my trls was ready every time keep up the good work guys and girls

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Andy made the entire experience great…

Andy made the entire experience great from our initial phone call to updates along the route and pictures to ensure the shipment arrived on time. Would definitely use AirFreight.com again to ship our products.

27 March 2025
Rated 5 out of 5 stars

AMAZINGLY EASY AND FLAWLESS EXECUTION

From the moment I spoke to Kevin I was 100% thrilled he jumped in and didn't hesitate to help me find a solution for freight I needed ASAP going from a remote location to it's destination as a hot shot. He was just awesome and the transaction from quote, to payment, to delivery was flawless! THANK YOU!!!! You guys have restored my faith in transportation!

19 March 2025

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