Air Con Centre Reviews 

10,906
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and straightforward ordering process, often highlighting the quick and efficient delivery of their purchases. Many people are very happy with the quality and effectiveness of the products, finding them to be great value for money with competitive pricing. However, some customers also noted that certain products, particularly air conditioning units, can be quite loud. Additionally, a few people experienced issues with delivery, including delays, incorrect items being sent, or packages being left unattended. There were also instances of products failing shortly after purchase, with some reviewers mentioning restocking fees for faulty goods.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find product to be positive, with many reviewers expressing delight with their purchases,... See more

Price

Reviewers highlight positive aspects of price, consistently finding them competitive and reasonable compared... See more

Order

Customers had positive experiences with order, praising the quick and easy ordering process and prompt... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered it Friday afternoon with delivery date following Tuesday, it turned up Saturday morning. Really good bit of kit. Can't hear it in bedroom but can still feel fan on lowest setting. Looks well... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my purchase of a portable air conditioning unit - and with the service received. Ordered Thursday, delivered Friday I will be buying a second unit when they are back in... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, easy online shop with full explanation of products. Ordered and as promised (once the bank holiday was over) next day delivery was indeed covered too! Lovely product the dogs and ou... See more

Company replied

Rated 5 out of 5 stars

Wow! I was sceptical at first because it felt like yet another cool gadget to buy without any real use to it but this was a great purchase!! It filters out the humidity like a boss!! It’s definitely w... See more

Company replied


Company details

  1. Air Conditioning Store
  2. Appliance Store
  3. Heating Equipment Supplier
  4. Boiler and Heating Service

About Air Con Centre

Written by the company

Here at Airconcentre we are a specialist seller of quality, branded Heating, Ventilation and Air Conditioning products inc Extractor fans, Dehumidifiers and Ducting.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.

AirConCentre - the Heating, Ventilation and Air Conditioning specialists

Written by the company

Thousands of product with next working day delivery

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(10,906)

1,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great supplier

Great supplier, good prices and fast delivery

22 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Chris,

Thanks for taking the time to leave a review. We're glad everything arrived quickly and that you were happy with the value. It means a lot to receive your feedback 😊

Kind Regards,
Jess

Rated 5 out of 5 stars

fast delivery

price I think it is worth it

19 July 2026
Air Con Centre logo

Reply from Air Con Centre

HI Jose,

It's great to know your order reached you so quickly and that you feel it was well worth the price. We really appreciate your feedback and hope to see you again soon 😊

Kind Regards,
Jess

Rated 5 out of 5 stars

Fast delivery

Fast delivery , good product

20 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Brenda,

It's brilliant to know your order arrived quickly and that you're happy with the product. We appreciate you sharing your experience and hope you enjoy using it 🌟

Kind Regards,
Jess

Rated 5 out of 5 stars

Excellent service

Excellent service

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Kathy,

We couldn't ask for a better result than knowing you received excellent service. Many thanks for your support 🎉

Kind Regards,
Jess

Rated 4 out of 5 stars

The service was very fast

The service was very fast. I ordered my aircon unit on the afternoon and it came first thing the following morning. The unit itself is great. It does exactly what I want. The only reason I didn’t give 4 stars was because I emailed them prior to my purchase asking when they were getting more stock as they had sold out completely. The answer I got was they won’t get any until next year. It’s only because on the off chance I looked on the website that I noticed a week or two later they had stock. This annoyed me somewhat, because I feel like I was lied too. Everything else was great.

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Daniel,

We're really pleased your air conditioner arrived so quickly and that it's doing exactly what you wanted it to. We're sorry for the confusion around the stock information. At the time of your enquiry, we had completely sold out, and the limited stock that later appeared on the website came from customer orders that had been cancelled and only recently returned to us by the courier. As this stock becomes available unexpectedly, we're not notified in advance that it will be returning. We do advise customers to sign up for our Notify Me emails, as these are updated as soon as stock becomes available. We completely understand your frustration, and we appreciate your honest feedback ⭐

Kind Regards,
Jess

Rated 5 out of 5 stars

Delivery was on time and also free

Delivery was on time and also free, what more could you want. First class company, would definitely recommend.

19 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Pamela,

Knowing you'd happily recommend us is the best compliment we could ask for. Thanks for your lovely feedback, and we're pleased everything arrived right on time 🤝

Kind Regards,
Jess

Rated 3 out of 5 stars

After numerous attempts at getting a…


After numerous attempts at getting a window fan without a pull cord I went on site and read through them all the one I ordered did not say pull cord and when it arrived it had one , now have to send it back and try yet again

14 July 2026
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Reply from Air Con Centre

Hi Maggie,

We're sorry to hear the product wasn't what you were looking for. We understand how disappointing it must have been after trying to find a model without a pull cord. We have checked the product information on our website, and the specification does state that the fan includes a pull cord. We appreciate that this wasn't the outcome you were hoping for, and we're sorry for the inconvenience caused.

Kind Regards,
Jess

Rated 5 out of 5 stars

Good price

Good price, quick delivery

15 July 2026
Air Con Centre logo

Reply from Air Con Centre

HI Gary,

Finding a great price and getting your order delivered quickly is exactly what you want, so it's lovely to know we delivered on both. Thanks for your 5-star review and for shopping with us 😊

Kind Regards,
Jess

Rated 5 out of 5 stars

Very fairly priced very quick every…

Very fairly priced very quick every first class

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Stuart,

It's brilliant to know you were happy with both the price and the speedy service. We always aim to offer great value and a smooth shopping experience, so your kind words mean a lot. Thanks for the 5-star review! 🚚

Kind Regards,
Jess

Rated 1 out of 5 stars

Bad bathroom fan & transformer…

I bought a bathroom fan & timer transformer combination.
the first transformer was badly assembled & blew an internal fuse. I sent it back & it was replaced fairly promptly. The replacement gave out 7 volts for a few seconds instead of 12 V and then failed completely. I am giving up and going elsewhere.

The fan worked OK

The replacement transformer was described on the shipping invoice as "low energy bulbs" and not as a "transformer"

22 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Richard,

We're sorry to hear about your experience. We appreciate how frustrating it must have been to receive a replacement that also appears to be faulty, especially after the inconvenience of returning the original item. We did our best to resolve the initial issue as quickly as possible by providing a prepaid return and sending a replacement promptly.

We haven't yet had the opportunity to respond to your most recent email. As it was sent from a different email address to the one linked to the order, we're unable to discuss the order until we receive a message from the registered email address for security purposes. As soon as we do, we'll be happy to look into this and help resolve the issue.

We apologise for the frustration caused and hope to hear from you soon.

Kind Regards,
Jess

Rated 5 out of 5 stars
Air Con Centre logo

Reply from Air Con Centre

HI William,

Thanks for leaving us a review! We're pleased your order arrived quickly and that you're happy with your purchase. We really appreciate your support and hope to see you again soon 😊

Kind Regards,
Jess

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

17 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Nick,

We're delighted your order reached you so quickly. We really appreciate your support and hope you enjoy your purchase. Thanks for your 5-star review! 🚀

Kind Regards,
Jess

Rated 5 out of 5 stars

Excellent company

Excellent company to deal with, I placed my order and had excellent communication from start to finish, my purchase came very quickly and well packaged too. Much cheaper than the other companies. Thank you and look forward to dealing with you again.

26 May 2026
Air Con Centre logo

Reply from Air Con Centre

Hi James,

Thank you for such a thoughtful review. It's lovely to hear you felt well looked after throughout your order and that our communication kept you updated every step of the way. We're also pleased your purchase arrived quickly, was well packaged, and offered better value than elsewhere. We really appreciate your kind words and look forward to helping you again in the future 🌟

Kind Regards,
Jess

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good range of products and a fair price for them. The air con unit has been massively helpful dealing with the heatwave.

17 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Christopher,

Thank you for your kind review. It's great to know your order arrived quickly, you found exactly what you were looking for, and that your new air conditioner has been such a help during the heatwave. We hope you're staying nice and cool! ❄️

Kind Regards,
Jess

Rated 5 out of 5 stars
Air Con Centre logo

Reply from Air Con Centre

Hi,

We're so pleased to hear your order arrived the very next day, just as promised! Providing a fast and reliable delivery service is something we work hard to achieve, so it's great to know we delivered on that. Thank you for your 5-star review 🚚

Kind Regards,
Jess

Rated 5 out of 5 stars

Excellent service

Excellent service
Fast delivery
Competitive pricing

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

HI Louise,

Thank you for your 5-star review! We're delighted to hear you were happy with our service, fast delivery, and competitive prices. We really appreciate your support 😊

Kind Regards,
Jess

Rated 5 out of 5 stars

Excellent…

Very easy to buy from and communication excellent. Really fast next day delivery.
Very surprised to find this item in stock but very pleased.
So nice to have a cool bedroom to sleep in.

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Karoline,

We're so pleased you had such a smooth experience with us. It's great to hear you found ordering easy, our communication kept you informed, and your air conditioner arrived the very next day. Even better, we had the item in stock when you needed it most. We hope you're enjoying a much cooler and more comfortable night's sleep! 🌙

Kind Regards,
Jess

Rated 5 out of 5 stars

Great item thankyou very much and very…

Great item thankyou very much and very quick delivery.

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi Spencer,

It's great to hear you're happy with your purchase! We're pleased your order arrived quickly and that everything met your expectations. Thanks for taking the time to share your feedback ⭐

Kind Regards,
Jess

Rated 5 out of 5 stars

Brilliant air conditioner

Brilliant air conditioner, easy to use brings the temperature down in my bedroom really quick.
Ordered it and it was delivered the very next day

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi,

We're delighted to hear your new air conditioner is making such a difference and cooling your bedroom down so quickly. It's also fantastic to know your order reached you the very next day. We really appreciate you sharing your experience with us! ❄️

Kind Regards,
Jess

Rated 5 out of 5 stars

Easy to order

Easy to order. Very efficient and speedy delivery. Unit in good condition

16 July 2026
Air Con Centre logo

Reply from Air Con Centre

Hi,

We're really pleased everything went smoothly with your order. It's great to hear you found the ordering process easy, your delivery was quick, and your unit arrived in good condition. Thanks for sharing your experience 👍

Kind Regards,
Jess

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