I got what I ordered on time but unfortunately your carrier was unable to walk up the stairs or use the lift to deliver my very small light package. It was left in the ground floor area which is unmon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I got what I ordered on time but unfortunately your carrier was unable to walk up the stairs or use the lift to deliver my very small light package. It was left in the ground floor area which is unmon... See more
Company replied
Checked stock to confirm item was available paid for despatched same day, emails to confirm item sent, emails with expected time of delivery & emails to say it had arrived super quick super easy, b... See more
Air Equipment were very helpful, I had been told I had an EN4 IR compressor, when the new valve plate arrived it was too large and they worked out that it was an EN3 compressor, a new plate was ordere... See more
Company replied
I ordered my compressor in April and it was delivered in October . No fault of the company . Manufacturing delivery date issues abroad was the hold up . The communication between Air Equipment and mys... See more
Company replied
Sales of Air Compressors, Dryers, Service Parts and Accessories Air Equipment is a large, established, air compressor sales and service business based in the South East of England. Established in 1981 we have a large, loyal customer base ranging from some of the biggest companies in the country to some of the smallest. Our customers come from a broad range of industries ranging from food and pharmaceutical to engineering and research. We have a team of service engineers working on customers machines and compressed air installations everyday.
5 Kings Road, MK45 1ED, Flitwick, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Air Equipment
Very helpful, they have never failed me.
Communications are great. Goods are great
What more can you ask?
Great communication via telephone with Josephine very helpful to make sure i ordered the right part , the pressure valve arrived under the estimated delivery time. Great company will order in the future
Easy to find and order the item I needed. Updated throughout process re. despatch and planned arrival date. Items arrived the next morning as promised.
Spoke to them on the phone to make sure I had my order correct.They were happy to help
Super fast delivery
The right parts at the right price. Excellent service.
Fantastic service, would definitely recommend you to other companies
Dave . 😀
The product is great but the delivery it is wery expensive.
The delivery vas almost the price of the product . Same

Reply from Air Equipment

Reply from Air Equipment
Excellent advice over the phone and order delivered within days. Great company.

Reply from Air Equipment
Phoned to order parts for an Abac compressor around 9am with a part number and was advised by a member of staff that he needed to check stock and he would call me back. 4 hrs later I had heard nothing so I called again and another member of staff answered, he then said that your company had 2 in stock! Very disappointed with the first persons poor attitude and obviously couldn’t be bothered.

Reply from Air Equipment
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.