Called after Easter weekend and having completely run out of Kerosene. Call was answered immediately at 9am, and an order was taken straight away, and would try to organise delivery as soon as possi... See more
Company replied
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Had an emergency clean out of my oil tank and had 0 fuel left, on the coldest weekend of the year (so far) James at Aidfuel did everything he could to get me something out next day, thankfully he deli... See more
Company replied
We've been a customer for over 20 years now. AID have always had competitive pricing, particularly if you can wait 5 days for delivery. Their online system is easy to use and getting a quote is very... See more
Company replied
Thank you Emily for your help with my heating fuel order, very much appreciated. First time I have called AID Fuels and ordered 500 ltrs of heating oil delivery in 5 days and very happy with price. Wo... See more
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Company details
- Fuel Supplier
- Diesel Fuel Supplier
- Energy Supplier
- Green Energy Supplier
- Heating Oil Supplier
- Boiler and Heating Service
About AID Fuel Oils
Written by the company
SIMPLE, QUICK & EFFICIENT FUEL OIL ORDERING
As a valued domestic customer, you can benefit from our quick quote ordering system, which provides you with a quote in just seconds. Plus, you can easily schedule your order for a time that works best for you.
Our friendly and knowledgeable customer care team is ready to assist you with your orders and any questions you may have over the phone.
To ensure you're always in the loop, we'll keep you updated throughout the entire process, letting you know exactly when and where your heating oil will be delivered. Your comfort and convenience are our top priorities!
COMPETITIVELY PRICED FUEL OIL
By buying fuel directly in large quantities from the UK's largest inland oil depot, we're able to pass the savings directly to you, our valued customers. This means you can enjoy lower prices and better value every time you fill up.
RELIABLE DELIVERY
We recognize how crucial it is for you to receive your deliveries on time, even in difficult circumstances. That’s why we continuously invest in our advanced tanker fleet, ensuring that we can meet your needs reliably, even during peak demand periods. You can count on us to deliver the quality service you expect.
About AID Fuel Oils Group
Written by the company
- Committed to keeping your home or business warm
- From our beginnings in 1971, AID Fuel Oils has evolved to accommodate our changing customer base. Our aim is simple; to provide homes and businesses with an efficient heating, refuelling and lubricant solution. Between the AID Fuel Oils, AID Fuel Cards, and AID Lubricants brands, we fulfil our customer's needs using the same founding principles that have helped the brand grow over the last 48 years. Our customers are right to expect more from their fuel and lubricant provider, that's why we operate in a competitive, transparent and reliable manner. We understand that no two jobs are the same. That's why we are proud of our efficiency and flexibility to ensure that we are able to meet our customers’ demands time and time again.
Reliable deliveries and outstanding customer service
Heating oil deliveries when you need it most
AID Fuel Oils Group deliver bulk fuels via our dedicated fleet of tankers throughout the Staffordshire, Shropshire, Derbyshire, Leicestershire, Warwickshire and West Midlands areas. Regardless of whether you live in the middle of a village or down a narrow country lane, we have a vehicle that can supply you with domestic, agricultural and commercial fuels to keep you moving.
Contact info
Cocksparrow Lane, WS12 4PB, Cannock, United Kingdom
- 01543 506117
- fuels@aidfuels.co.uk
- aidfuels.co.uk
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from AID Fuel Oils
Dear Angie,
Thank you for taking the time to leave us a 5 star review. We're glad to hear you experienced our usual high level of service and that your delivery was on time. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Excellent Service
Our heating oil was delivered all as arranged, with no issues, and at a good price.
Recommended 👍
26 January 2026
Reply from AID Fuel Oils
Dear Stephen,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your heating oil was delivered as arranged with no issues and at a good price. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Good time and money
26 January 2026
Reply from AID Fuel Oils
Hello David,
Thank you for your review! We’re glad to hear you were happy with both the service and the value. If there’s anything we could do to make your next experience a five-star one, we’d love to hear your thoughts. We really appreciate you choosing AID Fuels.
Kind regards,
The AID Fuels team
Reply from AID Fuel Oils
Dear Mrs Blackburn,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Rob,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you found it easy to contact us and that our team are friendly and efficient. We always strive to offer a friendly service, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Customer,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Quick efficient service
19 January 2026
Reply from AID Fuel Oils
Dear Neil,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Jacqueline,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your call was answered quickly and that the ordering process was smooth.
Kind regards,
The AID Fuel Oils team
Good service
Let us know they were coming. Quick and efficient putting the oil in tank. Paperwork in good time.
15 January 2026
Reply from AID Fuel Oils
Dear Janet,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you appreciate the notifications that keep you informed about your fuel delivery and that your oil was delivered efficiently. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Stephen,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that your delivery was timely, easy and quick. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Thank you so much for the 5-star review!
We’re really glad to hear you’re happy with the service and found the team reliable. We always do our best to keep prices competitive while delivering the level of service our customers expect. Thanks again for your support, we look forward to helping you again soon.
Kind regards,
The AID Fuels team
Reply from AID Fuel Oils
Dear Andrew,
Thank you for taking the time to leave us a 5 star review. We always strive to offer a friendly and helpful service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Helpful advisors,friendly
Helpful advisors,friendly, reliable . It would be nice if fuel price per litre could move a tad lower .Thanks
12 January 2026
Reply from AID Fuel Oils
Dear Mr Lowe,
Thank you for your review and for your kind words about our team and service, we really appreciate it.
We always work hard to keep our pricing as competitive and fair as possible while continuing to provide a reliable service. Your feedback has been noted, and we look forward to supporting you again in the future.
Kind regards,
The AID Fuels team
As usual good service and at time…
As usual good service and at time notified , will use you again thank you
12 January 2026
Reply from AID Fuel Oils
Dear Anthony,
Thank you for taking the time to leave us a 5 star review. We're glad to hear you experienced our usual high level of service and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Jez,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Always friendly helpful staff when…
Always friendly helpful staff when ordering and order confirmations are emailed promptly.
It's good to be able to support a local supplier and we have used them continuously for over 20 years.
23 January 2026
Reply from AID Fuel Oils
Dear Tony,
Thank you for taking the time to leave us a 5 star review. We appreciate your loyalty over the last 20 years and we’re pleased to hear that our team have consistently provided a friendly and helpful service. We’re glad to know that you appreciate the email notifications that keep you informed about your fuel delivery. Supporting local suppliers like us and your continued support means a great deal to us and we look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Matthew,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We’ll be sure to pass this on to Jo.
Kind regards,
The AID Fuel Oils team
Quick and reliable and the gentleman…
Quick and reliable and the gentleman that attended to fill up was polite and considerate.
5 January 2026
Reply from AID Fuel Oils
Dear Dean,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you were happy with the service you received and we will pass on your positive feedback to our driver Dave. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Great customer service and delivery…
Great customer service and delivery driver, very pleasant and efficient
7 January 2026
Reply from AID Fuel Oils
Dear Paula,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you experienced great customer service and found our delivery driver to be pleasant and efficient. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received we look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Aid are very reliable always notify…
Aid are very reliable always notify when my tank is nearing empty and organise delivery .. driver is very polite and quickly fills up without any bother .. highly recommend!
6 January 2026
Reply from AID Fuel Oils
Dear Mr Doughty,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that our communication, friendly drivers and efficient service meet your expectations. It's great to know that our Smart Alert scheme provides added convenience. We appreciate this positive feedback and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
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