Have bought several of these 8mm shower screens from AICAfor mine and other family members without any issues. The screens and fittings are all as advertised and of high quality. Fit well. Quick deli... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased 11 anthracite oval column radiators of various sizes. Chose Aica as they were one of the few sites that had those style radiators with a BTU over 10000. They were by far the cheapest. Delive... See more
Company replied
Very good quality at a very good price. Delivered within the time slot advised. The only negative is regarding the poor delivery driver. He was on his own, with no mechanical means of help, just brut... See more
Company replied
Our 1st time using Aica products. I have to say I was amazed at the speed and quality. We purchased a shower screen with a towel holder. The screen was very well packaged, shipping was free and was de... See more
Company replied
Company details
Written by the company
Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.
Contact info
24-26 Regent Place, B1 3NJ, Birmingham, United Kingdom
- +44-01162960987
- aftersales@aicabathrooms.co.uk
- aicabathrooms.co.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
Great communications and fast delivery
2 February 2026
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
Missing part, no problem
Had a missing part, contacted customer services, no hassle, part arrived a couple of days later. Splendid customer service and the screen itself superb quality, looks great.
22 January 2026
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
Shower screen bi fold.
Order was quick and easy, product is great.
Only recommendation is for the instructions to be a bit more zoomed in showing the parts fitted.
Caused a few arguments with the father when fitting parts as was hard to see how they fitted.
For the price well worth it.
19 January 2026
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
Great shower panel
Huge range of bathroom and shower accessories and shower panels all at great prices and delivery was very quick the shower panel looks great very pleased thank you.
30 January 2026
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
Easy to build,look strong and modern
Easy to build,look strong and modern
Definitely I would buy again
29 January 2026
Reply from Aica Bathrooms Limited
Thanks very much, we will keep doing our best.
👍👍👍👍👍👍👍👍👍👍👌👌👌👌
29 January 2026
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Aica bathrooms have been very helpful
Aica bathrooms have been very helpful. I had to call them about missing parts and they were really patient with me. The parts were not missing, just so well packed that I had missed them The shower screen arrived promptly and was very well packed.
27 January 2026
Reply from Aica Bathrooms Limited
Brilliant, thanks very much for your feedback.
First came broken
First came broken, second came the bent, discoloured! basically item came in the post unprotected!
28 January 2026
Reply from Aica Bathrooms Limited
sorry about that, we will investigate it and find out the issue source and improve it, thanks very much for your feedback.
Good price
Good price but the delivery service is not very good for huge items. You won’t know the delivery time at all.
17 January 2026
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
For where art thou mirror
Have ordered a mirror and still waiting for delivery after one failed attempt. No updates or communication sent to advise what is going on.
25 January 2026
Reply from Aica Bathrooms Limited
sorry for the delay. the first attempt was on 28th and the second attempt is on today 3rd, will be with you today. please keep your eyes on the phone, driver may give you a call before his arrival.
Great product
Great product, very quick delivery and great customer service. I had an issue with an end cap, they replaced with no problem. Highly recommend
14 January 2026
Reply from Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
Reply from Aica Bathrooms Limited
Great, we will keep doing our best, thanks very much.
Very good
The item came out very quickly and it looks really good. Am very pleased with the quality of it. And the price was not bad too.
13 January 2026
Reply from Aica Bathrooms Limited
Brilliant, thanks very much, we will keep doing our best.
Outstanding all around
Really competitive pricing, extremely fast shipping, and great quality shower enclosure. Couldn't be happier with our purchase.
12 January 2026
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Radiator and valves
Radiator and valves good price and as described. Delivery at 7.30 in the evening and the wrong items not so good . Correct items delivered 5 days later . Phone never answered so email only . Overall OK.
21 January 2026
Reply from Aica Bathrooms Limited
thanks very much for your feedback, we will talk to our phone team. sorry about that.
Excellent Value for Money
Our 1st time using Aica products. I have to say I was amazed at the speed and quality. We purchased a shower screen with a towel holder. The screen was very well packaged, shipping was free and was delivered within 48 hours. The instructions were clear to understand and quality was excellent. Will definitely recommend.
21 January 2026
Reply from Aica Bathrooms Limited
Fantastic, thanks very much for your feedback, we will keep doing our best.
Wet room shower tray kit
Purchased a wet room shower tray kit for a very reasonable price. It arrived quickly and my builder will install it next weekend
21 January 2026
Reply from Aica Bathrooms Limited
great, thanks very much for your feedback.
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Excellent communication at all steps
Excellent communication at all steps. Item was damaged during transportation, was dealt with very quickly and with a reasonable compensation I was happy with. Would recommend to anyone purchasing. Truly a splendid customer service. I'm very satisfied and surprised we have such real companies, dedicated to keeping customers happy.
13 January 2026
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.