I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more
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Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.
Customer Service with care

United Kingdom
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Great customer service, quality models. Very happy with my Lotus and now started the Orca 😁

Reply from Agora Models
Exceedingly fast shipment, well packaged, this kit promises to be QUALITY!!

Reply from Agora Models
Great customer service! They've always been able to handle my requests whether it's needing replacement parts or delaying the shipping of packs when I'm out of town.

Reply from Agora Models

Reply from Agora Models
It has been over 10 years since I last built a wooden ship model. When I decided to take on another build I did a lot of research, and decided to go with Agora. I could not have made a better decision everything is exactly as promised. I received the full kit of the USS constitution. The parts are absolutely amazing everything is complete and of great quality I highly recommend them if you’re looking for a new build. 👍 The customer service is amazing all of my questions were answered in a timely manner and with total satisfaction

Reply from Agora Models
Some parts had flaws in the paint that needed several replacements. They were very understanding and provided excellent service, without hassles. In spite of the kit problems, I wouldn’t hesitate to buy another kit based on how good the customer service was.

Reply from Agora Models
I am building my 3rd model from Agora, I have had a wonderful experience, with all of them. Any issue, no matter how small is addressed quickly and they're more than happy to help. Even when I've broken small parts, I contacted customer service and received a replacement, free with the exception of shipping, any damaged or faulty parts (there have been very few) have been quickly replaced without issue. The models are as detailed as they are well made. I have built the No Time to Die Aston Martin, the Corvette and currently, the Orca. Their support has been nothing short of remarkable! Agora has been fantastic.

Reply from Agora Models
Attention Ferrari 250 GTO owners!
Two different versions of the main body were delivered. One is made entirely of metal, the other of a metal/plastic hybrid construction at the rear (recognizable by four holes in the exhaust area). This latter version is prone to irreparable cracking. The metal version is simply poorly manufactured. Considering the high price of the kits, this is absolutely unacceptable!

Reply from Agora Models
Have been with Agora for two years now and not a hint of lack of support. Have needed a few replacement parts due to shipping and have always received the support needed.

Reply from Agora Models
I requested a replacement part from Agora and the response was instant from customer service. Brilliant after service from Agora.

Reply from Agora Models
I am very happy with my experiences with Agora Models. I had an issue with buying from them at first, but customer service responded quickly and resolved the issue to my satisfaction. My model was shipped quickly and i am extremely pleased with the care that was taken in the packaging and can't wait to get started. I will gladly purchase from them again.

Reply from Agora Models
Im waiting my order since...31/03/2026.....Why?
Problem solved
Regards.

Reply from Agora Models
Very happy with the product and shipping. Excellent instructions and videos. I cannot wait to finish this model.

Reply from Agora Models
I have been purchasing from Agora now for 3 years. They are the top #1 partworks kits company on the planet. Always fast with the shipping. Their customer service is top notch. The parts are of excellent quality. I could go on and on. Super happy with them. This by the way is model #7. I can't wait to see what they release next.

Reply from Agora Models
I have built several kits and never had a problem the quality is amazing

Reply from Agora Models
I managed to break a couple of parts whilst weathering the fabulous Orca model and the service team were very quick to respond and let me know how to buy the replacements that I needed.
Also, the model is going together really well (builder notwithstanding) and I'm enjoying it very much.

Reply from Agora Models
I really enjoyed the previous build, RMS Titanic.
The JP model looks interesting.
Really hoping an Apollo-era Command and Lunar Module are in the pipeline.

Reply from Agora Models
Pretty fast delivery. Model came in excellent condition. Customer service is always outstanding

Reply from Agora Models
I'm giving you a pre-receiving of new order 5 star. Hoping your company handles thing better than DeAgostini.

Reply from Agora Models
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