Agile Telehealth Reviews 

All my questions got answered in a very professional manner

The healthcare professional was very proficient, clearly knowledgeable and had a very approachable demeanor.

Very easy. The AVS was very thorough.

Im very happy and I really appreciate what everybody did for me to get to my goal

The clinician listened and understood my struggle with weight loss and provided an option that works with my lifestyle. Very satisfied with the process and the service.

Easy, but I wish the medication was cheaper.

The provider explained what I needed to do and provided me with the medication so I can move forward and be successful.

It was great. They listen to my concerns and answered all me questions. Thank you

Easy to order and appointment was prompt and efficient.

Kind, informative, to the point.

Quick and convenient

Agile is the worst telehealth provider with whom I have worked in my 36 year career. While pleasant, their customer service support staff are uninformed, equipped to provide useful information, and therefore incapable of providing needed customer support. I opened an account with Agile two weeks ago for a GLP-1. The process seemed smooth enough, and I paid for my prescription at the time of I opened my account. My request was reviewed and approved within a day, but two weeks later, the medication remains unshipped and customer support provides canned answers and no information unique to me. Every day for the last 10 days, I receive two emails and two texts, morning and afternoon, each telling me that there is a slight delay in shipping my medication. I don’t believe that Agile has any intention of fulfilling their contractual obligation ro me. I would strongly advise others to use extreme caution should they choose to work with this incompetent company.

The ability to address concerns and listen along with providing adequate information and details

It took a lot of time, but we worked out the kinks. It still says I am not verified, and one of their specialists was being rude. But all in all, they were helpful. Moved from 1 star to three stars.

1. Be prepared for a lot of back n' forth, and sometimes you'll get different answers from staff.
2. Whatever email and phone number you sign up with is permanent. I've called several times to change it. It still goes to the old information, which can be a HUGE privacy concern.

She was very encouraging of my progress! I was dreading the call because I scheduled it during my work hours but it was surprisingly quick and easy- not to mention pleasant!

Rosa was very helpful in helping me understand next steps and answering any questions/concerns I had!

They are understandable and caring and listen to what they say

Great! Easy help and assistance on the app and great people product and online support.

We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just prior to when my last dose will be to re-activate the prescription. Since my payment had already gone through, I was able to get a refund.