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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their expertise and helpfulness in explaining options and resolving issues. The service provided is frequently described as excellent, with many people appreciating the promptness, reliability, and high standard of work, whether for boiler replacements, services, or repairs. Reviewers also value the transparent and competitive pricing, noting that there are no hidden fees and the value for money is very good. Many people have used this company for several years and express strong loyalty, recommending them for all central heating and gas-related needs.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive and reasonable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Paul, Andy, and the team highly enough. I’ve been using them for around 4 years for gas safety checks and servicing, and they recently completed a full boiler replacement for... See more

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Boiler Installation

AG Fraser is a reliable, honest and extremely competent company. They are my go-to for anything gas related.
Thank you Paul

26 September 2024
Rated 5 out of 5 stars

Great job

Nathan serviced our boiler and provided a reassuring update before he left. He was very helpful, friendly and polite.

10 October 2024
Rated 5 out of 5 stars

Quick, Clean and Efficient

Nothing bad to say about this company. From booking to billing everything is clear and easy. Communications are excellent and the work is done quickly and efficiently.

10 October 2024
Rated 5 out of 5 stars

Incredible service

Not only was the repairs and servicing fast and efficient the processes of communicating the issues and booking and paying for the service was incredible easy and clear. Charges and prices are made clear and guarantees and promises made have been consistently delivered.

10 October 2024
Rated 5 out of 5 stars

Very Professional

A very professional company with excellent communications that always delivers.
Their business model involves always going the extra mile to ensure customer satisfaction and taking time to explain what work has been undertaken and for what reason.
A highly recommended company.
Thank you
Barrie Mason-Lister

1 October 2024
Rated 5 out of 5 stars

No1 Boiler Service

Absolutely amazing company and service. Customer service 100%. They have serviced my boiler and engineered any replacement parts with expertise. I would 100% recommend this service. They have just serviced my valiant boiler again this September and I am going to continue to have them again. Just give them a go. You won’t regret. Well done to them.

27 September 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, proactive with contact and arranging access, approachable, knowledgeable and reasonably priced.
I’ve been using AG Fraser for 3 years and I would highly recommend the company.

4 October 2024
Rated 5 out of 5 stars

Straightforward, great work.

I booked an appointment online through a very straightforward form. The pricing was transparent and competitive. The engineer attended when agreed and my tenant commented on their friendliness. The work was done perfectly as agreed for the price agreed. No fuss. I will definitely be using this company again

7 August 2024
Unprompted review

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