Aes Smart Reviews 

Greg, the engineer did an excellent job! He was very friendly and answered all my questions. He kept in touch too on the way, so we knew when he would arrive. Very satisfied and happy. Thank you

Top job. Didn't take long at all to change two meters, friendly and courteous

Michael Peers who visited us today was polite, courteous and knowledgeable. He took the time to explain in detail to me what he was doing. A credit to your company!

I have reduced the rating because we had a longer wait than we had been told, despite the issue bring classed as an emergency. However, Michael, the engineer,was great. He listened to the issues that we had experienced and replaced the faulty gas meter quickly and efficiently. He also added an additional job to upgrade our electricity meter to allow the meters to synch and save us having yo book in another visit. He was really helpful.

Engineer, David McIntyre provided a faultless service with AES metering. Explained the process from start to finish and turned up at the agreed start time to start the job. Great service all round

The Aes Smart Engineer, Paul Cooke, came as arranged, to install an Octopus Energy smart meter. He discovered several safety related issues within the exterior fuse box, which he promptly corrected, as well as putting in the new smart meter. We are very grateful to him for 'going the extra mile' on our behalf.

Smart meters installed today by Michael Peers who was efficient, professional and friendly. Thank you Michael!

Good communication .
John Wynne was very personable, professional and polite.
He was very efficient and tidied up after his work.
Was knowledgable and explained about the new meter.
Thank you.

Excellent service.

Michael was quick and efficient. Installation was spot on.

Michael was excellent today. Very efficient, well mannered and tidy. Nothing was a bother.

Scott the AES engineer is great, very organised, efficient and knowledgeable. Very good at problem solving!, I had an old meter and system in place, Scott made everything easy to understand, I was so happy to see everything get resolved, thank you

Alessandro was absolutely brilliant. This was probably an awkward job as it's an apartment with gas and electric meters in very separate area and involved him going to get the keys from the management company first.
Not once did he complain and was very professional.
Sadly because the electric/gas meters are so far away I cannot get any readings in the house but he explained why and how I can get them.
Made sure wcerything was functional before leaving and cleaned up too.
Very professional Alessandro well done!

Abs (Abbas/Shades) came to my property to install a pre pay meter after a lot of stress trying to get an old top up meter decommissioned and he was an absolute legend. No messing, cam in was very courteous and took me through step by step what he did and how he commissioned the new meter. He is highly recommended and I will be using him again for sure!

I had to have a smart meter replaced as the old one was faulty. The engineer who called to replace it, Ashfaq, did all the right things. He rang me when he was 10 minutes away, arrived on time, was very courteous and we had a good laugh! He was efficient and told me what he was doing. I've now got a meter that works and an IHD that he showed me how to use. He even cleared up after himself. Thanks Ashfaq, you're a credit to the company.

The engineer, Michael Peers was excellent. He was due to call between 1pm and 5pm but phoned to say could he come earlier this was better for me as my wife has just come out of hospital (mild heart attack and slight stroke) and a nurse was coming to see her in the afternoon. He was very efficient in explaining things, very tidy workmanship. Can't praise or thank him enough.

The installation of my smart meters went without a hitch. The engineer, Mr Peers, arrived on time and did the work quickly and efficiently. He explained everything to me and was very friendly and courteous. I was very impressed!

My installation by Michael Peers was very professionally carried out, he kept me informed from start to finish and was very respectful of my home. Michael explained to me before turning off power etc so I knew what to expect, he is a lovely guy you are lucky to have him thank you.

The engineer, Mr. Michael Peers is excellent. He came on time and polite. He explained to me the installation process and how to use the smart meter customer unit. He also explained to me the advantages of smart meter.
I highly recommend Michael to serve any customers especially the elders.