Aron was absolutely a pleasure to speak to he made me feel at ease & not embarrassed about missing my payment, he offered other ways to help me with different dates ect & said exactly what to do to m... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more
Company replied
Chloe was friendly, understanding, and straight to the point. A really pleasant experience, and problem was resolved efficiently and fast. She even checked in on how I was feeling about the... See more
Company replied
Advantage Advisers are always helpful, with great customer service support I would highly recommend them. Beth was very helpful today when I spoke to her she advised me to pay fortnightly as I get pai... See more
Company replied
Company details
Written by the company
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Contact info
Grimsby, United Kingdom
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4.9
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 48% of negative reviews
Typically replies within 1 month
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Everyone I have spoken to through my…
Everyone I have spoken to through my finance agreement have provided an outstanding level of customer service. I would strongly recommended you others.
29 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Kerrane was really understanding…
Kerrane was really understanding explained it to me brilliant customer service many thanks
29 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Kerrane receives your kind words.
Kind regards,
Advantage Finance
Mandi was great
Mandi was great, really quick and attentive. Normally having a call like this first thing can ruin your day, but not the case.
29 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Mandi receives your kind words.
Kind regards,
Advantage Finance
Absolutely brilliant was very helpful…
Absolutely brilliant was very helpful and gave me options that I didn't know about and now feel better
29 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Very good experience Jemma made it easy…
Very good experience Jemma made it easy and done everything within a week .thank you
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Jemma receives your kind words.
Kind regards,
Advantage Finance
She made me feel very safe and didn’t…
She made me feel very safe and didn’t judge me for my situation
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your kind feedback.
Kind regards,
Advantage Finance
A Life-Changing Experience _Lizzie
Great experience thanks to LIZZIE She was professional, kind, and made everything easy and comfortable.
She made a positive difference in my life. Thanks LEZZIE
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Lizzie delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Lizzie.
Kind regards,
Advantage Finance
Friendly and efficient staff
Good customer service and short wait times
Staff friendly
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
The agent I spoke to me was happy to…Katie
The agent I spoke to me was happy to help me with my problem great service
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Very happy patient and polite thank you
Very happy patient and polite thank you
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Quick easy and always think of…
Quick easy and always think of customers first very efficiently done and alway go the extra mile for you well done
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Good communication and calm demeanour…
Good communication and calm demeanour to solve a potential issue.
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Calum
Calum was very understanding and listened to me. He gave me the best customer care I needed which you don’t often get these days he is a credit to your company.
28 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Calum delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Calum.
Kind regards,
Advantage Finance
Dangerous and ill equipped company to…
the worst and most dangerous company to deal with. we have had a car from one of their dealers which is so dangerous the air sensors in the tyres are non existent which i am pretty sure are illegal and not MOT worthy. The dealer was unpleasant to deal with moaning about other clients and having the cheek to ask for a review plus to sign for the car without even seeing the car first. To say that Advantage Finance have dragged their heels is an understatement. I have a husband due to have an op this week and a very sick dog and we have had a car which is un drivable for three months and still this has not been resolved. I have given up all hope with this company and am tied into a contract and there never seems to be anyone available in conflict resolutions yet they want you to pay every month for a car which I am unable to drive plus we live in a village. All they seem to care about is to be paid and I think this is disgusting. AVOID AT ALL COSTS
27 September 2026
Unprompted review
Very helpful and flexible to my…
Very helpful and flexible to my request. Please do keep up the good work. Heads up to Chloe who was on the desk in the moment to receiving and expedite my request.
21 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Chloe receives your kind words.
Kind regards,
Advantage Finance
Rachel morton was very helpful in…
Rachel morton was very helpful in assisting me regarding payment rachel was very explanatory.
26 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Rachel receives your kind words.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Advantage Advisers are always helpful
Advantage Advisers are always helpful, with great customer service support I would highly recommend them. Beth was very helpful today when I spoke to her she advised me to pay fortnightly as I get paid fortnightly .
26 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that Beth delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Beth.
Kind regards,
Advantage Finance
VERY VERY GOOD CUSTOMER SERVICE VERY…
VERY VERY GOOD CUSTOMER SERVICE VERY HELPFUL VERY FRIENDLY PEOPLE WOULD RECOMMEND TO ANYONE I DONT THINK I WOULD CHOOSE ANYONE ELES
24 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback - it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
Aaron was great
Aaron was great, he dealt with my query very quickly.
25 September 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Aaron receives your kind words.
Kind regards,
Advantage Finance
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