Admiral Business Reviews 

240
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I contacted Admiral business a week before my current policy was due to expire, I got a very competitive quote. The guy offered to call a week later whilst I made up my mind. Pleasantly surprised that... See more

Company replied

Rated 5 out of 5 stars

Clear, quick and concise from quote to setting up the policy. Spoke to a very experienced sales person who explained clearly when we had questions. Very competitive so overall an excellent service.

Company replied

Rated 5 out of 5 stars

I am a small sole trader doing basic odd job work. When looking at options or other insurers most didn't help when it came to how to describe the work I undertake. Admiral were different and advised... See more

Rated 5 out of 5 stars

So far, so good. Not only was my policy very competitively priced, the setting up of it was so much easier than any previous goods in transit insurance I've had. All documentation readily available as... See more

Company details

  1. Business Insurance Company

Written by the company

At Admiral Business, we're proud to be a home-grown South Wales company, part of the trusted Admiral Group. With over 30,000 customers and counting, we specialise in supporting self-employed individuals and small business owners across the UK with flexible, straightforward insurance solutions. No complicated forms, no hidden small print — just honest insurance that pays out when you need it most.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

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4.8

All reviews

(240)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simon was so helpful through out the…

Simon was so helpful through out the process.

1 April 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for your feedback – we really appreciate you taking the time to share it.

We know how important it is to have the right support when you’re arranging cover, so it’s great to hear that we were able to help you through the process and make things easier.

If there’s anything else you need, don’t hesitate to get in touch.

Rated 5 out of 5 stars

One of the best service and easy…

One of the best service and easy process to obtain policy 🙌 thank you

17 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback, Vitaliy – we really appreciate you taking the time to leave a review.

We know getting cover sorted quickly and without hassle matters when you’re running a business, so it’s great to hear you found the process straightforward.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 5 out of 5 stars

Is cheap price which I really need it…

Is cheap price which I really need it and have car insurance with them for 3 years they are very good 😊

17 March 2025
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback, Florentina – we really appreciate you taking the time to leave a review.

We know how important it is to find cover that fits your budget, so it’s great to hear you found a price that works for you.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 4 out of 5 stars

Very helpful

Very helpful

17 March 2026
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback, Admire – we really appreciate you taking the time to leave a review.

It’s good to hear you found the service helpful. We know how important it is to have things clearly explained and supported when you’re sorting your cover.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 5 out of 5 stars

It was quick and easy to navigate.

It was quick and easy to navigate.

17 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback, Steven – we really appreciate you taking the time to leave a review.

We know how important it is to get things sorted quickly and without hassle, so it’s great to hear you found everything easy to navigate.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 5 out of 5 stars

Call up and it took me less than 15…

Call up and it took me less than 15 minutes to make a decision on my liability insurance

13 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback – we really appreciate you taking the time to leave a review.

We know how important it is to get cover sorted without it taking up too much of your day, so it’s great to hear you were able to make a decision on your liability insurance so quickly.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish.
5 star

10 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the great feedback, Martin – we really appreciate you taking the time to leave a review.

We know sorting business insurance can often feel like just another job on the list, so it’s good to hear everything ran smoothly from start to finish.

If there’s ever anything else you need, just get in touch – we’re here to help.

Rated 5 out of 5 stars

great and so quick

great and so quick , so helpful and really good price

10 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for your review, Belinda.

It’s great to hear you found everything quick and helpful, and that the price worked well for you too. We know time and cost both matter when you’re running a business, so we’re glad we could make things simple.

If you ever need anything else, just get in touch.

Rated 5 out of 5 stars

Very reasonable and straightforward…

Very reasonable and straightforward process to set up. Great price

9 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for taking the time to leave a review, Eric.

We know sorting business insurance isn’t exactly top of the to-do list when you’re running a business, so it’s good to hear you found the process straightforward and the price competitive.

If there’s anything you need as your business grows or changes, we’re here to help.

Rated 5 out of 5 stars

Excellent price and service

Excellent price and service, helpful and polite staff.

2 March 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the great feedback, Colin — we really appreciate you taking the time to share it.
We’re glad to hear you found both the price and service spot on, and that our team were helpful and polite throughout.
If there’s ever anything else we can do to support your business, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great experience

23 January 2026
Admiral Business logo

Reply from Admiral Business

Thanks for sharing your feedback — we really appreciate it.
If you ever need help with anything else, our team’s always here to support you.

Rated 5 out of 5 stars

Great price for my Public liability…

Great price for my Public liability insurance. Good to see they specialise insurance for air conditioning companies as this is sometimes hard to come by.

10 February 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the great feedback – we really appreciate you taking the time to share it.

It’s good to hear you found a competitive price for your Public Liability insurance. We know that for air conditioning businesses, getting the right cover isn’t always straightforward, so we’ve worked hard to make sure our policies reflect the realities of the work you do.

If there’s ever anything you’d like to review or add as your business grows, just let us know. We’re here to help.

Rated 5 out of 5 stars

I had tried to get my hairdressing…

I had tried to get my hairdressing insurance on admiral on line , iam never very good on line, so phoned up, spoke to a lovely chap , that sorted it for me straight away
Very happy 😃

4 February 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for taking the time to leave a review, Sharon – we really appreciate it.

We know sorting insurance online isn’t everyone’s favourite job, especially when you’re busy running your business. So it’s good to hear our team could step in and get your hairdressing cover sorted quickly over the phone.

If you ever need anything else, we’re here to help.

Rated 1 out of 5 stars

Terrible UX and Cusotment Sergice

Terrible UX. Bad customer service

9 January 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Sorry to hear this, we know how frustrating it is when things don’t feel straightforward or the service doesn’t meet expectations.
We’re always working to improve both our website and the support we offer, so this feedback is important. If you’re happy to share a bit more detail, please get in touch with us at contact@admiralbusiness.com and we’ll do what we can to look into it and help.

Rated 5 out of 5 stars

Definitely the best value and consumer friendly

I have shopped around so many different insurance companies and Admiral has turned out as the best one with no doubt! If you are still looking around, stop right there! You are in the right place.

Definitely the best value and consumer friendly.

2 February 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the feedback, we really appreciate you taking the time to share this.
It’s good to hear you found real value with us after shopping around, and that everything felt straightforward and customer-friendly.

Rated 5 out of 5 stars

Excellent and so helpful 10/10

Excellent and so helpful 10/10

29 January 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the great feedback. We’re really glad to hear you found everything helpful.
If there’s anything else you need, just get in touch.

Rated 5 out of 5 stars

Had the pleasure of dealing with Ian to…

Had the pleasure of dealing with Ian to help us through buying a new policy, top class service!

19 January 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the great feedback, Brad – we really appreciate you taking the time to leave a review. It’s good to hear Ian was able to support you through setting up your new policy and deliver the level of service you’d expect. If there’s anything else you need as your business moves forward, just let us know.

Rated 5 out of 5 stars

So simple to navigate and call back was…

So simple to navigate and call back was quick. Great price and great service.

7 January 2026
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for taking the time to leave a review, Tony.
It's good to hear you found everything straightforward and that the call back was quick. Great to know the price and service hit the mark as well. If you ever need a hand in the future, we’re here to help.

Rated 5 out of 5 stars

Very easy site to use easier than…

Very easy site to use easier than other sites I tried,very simple questions smooth running site and extremely good value for money would highly recomend

9 December 2025
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the review, Leigh. It’s great to hear the site was easy to use, we’ve tried to keep the questions simple so you can get sorted without any fuss. Really pleased you found good value too. If you need anything else along the way, we’re here to help.
- The Admiral Business Team.

Rated 5 out of 5 stars

Professional human behind the phone

Professional human behind the phone. So much better than a computer.

9 December 2025
Unprompted review
Admiral Business logo

Reply from Admiral Business

Thanks for the kind feedback. We know how important it is to speak with someone who understands your situation, so it’s great to hear the call felt clear and straightforward for you. If there’s ever anything else we can help with, just let us know.
- Admiral Business Team

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