SCAM company. Was charged £1 for the test which was correct, was charged a further £14.99 for a subscription service i was unknowingly enrolled for. Unfortunately the bank wont refund the money becaus... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
So dishonest and scammy
So dishonest and scammy. Everything says 100% free testing and then they make you pay at the end if you want your results. What a waste of time.
Horrible people scam
I paid £1 for a test result and was charged £20 each month , after getting in touch basically I was told read the small print.
Blatantly scamming disabled or worried people. C*nts
Horrible company
Horrible company! Tried to pay a one dollar charge for an ADHD test for my daughter and ended up with an ongoing 19.95 subscription that was not indicated anywhere! Mark the charge as fraudulent and asked for a refund, which they disregard. Do not do business with this company. if I could give them zero stars I would!
Scam site subscribes you to monthly payment
This website is a scam, it signs people up to subscriptions under the disguise of selling ADHD screener results for £1. Users are actually signing up to £14.99 monthly being taken from their account. This is exploitative to individuals who may not notice the small print on the site. I DO NOT RECOMMEND.
I should have read the reviews first
I should have read the reviews first! This scam company just robbed €19.95 from my account without my authorisation. I have emailed them asking for a refund but will get in touch with my credit card company to make sure that they don’t have access again. How dare they! Complete scammers.AVOID.
Update
As described in other reviews, a £1 fee turns into a monthly £14.99 subscription with no clear warning. However, I have now received a refund and really good comms.
Please do not start the assessment
My 16 year old son and I took the test and paid £1 each. Two days later, I could not believe they took £14.99 from us both. I feel sick to find out it's a rolling subscription. Have gone onto the website and submitted subscription cancellation forms. I think it would be too overwhelming to fight for a refund.
Scam
Scam. Did the test, then had to pay £1 to get the results and shortly after they took other payments from my bank. I got no emails from them, no subscription information etc.
BEWARE!
BEWARE of this company. They lure you in under false pretences and do not make it clear the additional charge which is made after the supposed 48 hour 'trial' period. I contacted them and they were completely unsympathetic. Very disappointing behaviour. They should be ashamed of themselves preying on vulnerable people seeking help for potentially undiagnosed disabilities. I notice after the event, that they are registered in Estonia, presumably to avoid regulation by the Quality Care Commission. The whole thing stinks.
ABSOLUTE SCAM
As others have said they kept the subscription quiet, absolute con. Scammers try to charge £14.99 . Avoid
Scammers adhd
Scammers. Offer free service, then charge you £1 and then without any knowledge they put you on subscription £15. Absolutely disgusting scammers. T
Scam
Cost said 1.99 and then 14.99 came out of my bank acckunt. It was very general feedback and althkugh I am ADHD indicated I probably wasn't
Scam as others said
Scam as others said.
I have drafted a refund demand request letter for anyone who want to take this to them. If i do not receive a response i will file a complaint with the government body.
Replace receipt number as applicable to you.
Dear NeuraMetric OÜ (Registry Code: 16862572)
This email serves as a formal notice of my immediate cancellation of an undisclosed subscription service and a non-negotiable demand for a full refund of £19.95 (or the exact currency equivalent taken).
The transaction in question occurred on 6/10/2025, associated with Receipt Number: pi_3SE81HFskZbILFoI0u5sIMjc.
Following this one-time purchase, my account was enrolled into a recurring subscription service without my explicit knowledge, prior consent, or disclosure of the continuing payment obligation.
This practice constitutes a clear breach of fundamental European Union consumer protection legislation, which is fully implemented in Estonian law:
Legal Grounds for Cancellation and Refund
* Failure to Disclose the Total Price and Contract Duration (Misleading Omission):
* At the point of sale, your payment page (accessed after completing the test) DID NOT clearly and prominently disclose that I was agreeing to an ongoing, recurring subscription service.
* The subsequent payment confirmation email sent to me DID NOT disclose the existence of a subscription and DOES NOT contain the full payment schedule or the recurring charge amount.
* This lack of disclosure violates Article 6(1)(e) (Total Price) and Article 6(1)(h) (Duration and Termination Conditions) of the Consumer Rights Directive (CRD 2011/83/EU).
* Concealing the subscription nature and total cost is a misleading omission of material information under Article 7 of the Unfair Commercial Practices Directive (UCPD 2005/29/EC), preventing me from making an informed decision.
* Extended Right of Withdrawal:
* Since I was not clearly informed of my legal 14-day right of withdrawal (cooling-off period) at the time of purchase, this period is legally extended by 12 months, meaning I am exercising my right to cancel the contract now.
Demand for Action
I hereby demand that you:
* Immediately and permanently cancel the purported subscription associated with Receipt No: pi_3SE81HFskZbILFoI0u5sIMjc.
* Issue a FULL REFUND of £19.95 (or the exact currency equivalent charged) back to my original payment method.
I expect confirmation of the cancellation and documented proof of the refund initiation within 14 calendar days of the date of this email.
Be advised that failure to resolve this will result in an immediate formal complaint being filed with the Estonian Consumer Protection and Technical Regulatory Authority (TTJA) and the European Consumer Centre Network (ECC-Net), citing your non-compliance with EU Directives.
I look forward to your prompt confirmation and resolution.
Scam
Scam. Wish I'd read these reviews before paying £1. Have now been charged £19.95 and have contacted them for a refund. Will be contacting credit card company
Scam
Scam, $1 charge for 'results' then they sign you up for a $29.95 subscription with no way to cancel. Avoid!!
Thiefs
Thiefs! Tell you it’s £1 to get result and sign you up unknowingly to a £19.95 subscription 2 days later. Can’t get in touch now having to dispute with my bank. Which I probably won’t receive the funds back since I was stupid enough to put my bank details in their system in the first place. AVOID
Absolute scam avoid.
The free test is not free
Went through their "free" test, get to the end and they want £1. I wasn't willing to do this, as a £1 isn't free, and there's always some other scam.
Reading the reviews, it's a good job I didn't!
Absolute scam
Absolute scam. Found through Google to do an online ADHD test. Have to pay £1 to get results. I look at small print. Didn't really want to but thought I've spent a while answering questions so whatever. Get results. Incredibly vague and not useful. No information of what to do with results. The infographics are poor and some are not even labelled. I chalked it up to 'oh well I've wasted a pound'. Two days later nearly £20 comes out as part of a subscription. I never agreed to a subscription it is not made clear as I read stuff like this. Complained and wanted refund. Told the usual you agreed blah blah.
On further investigation I don't even know what the subscription is for, you don't log into the website, the only thing you can do is retake the test no other information or resources. The company is based in another country. No information regarding qualifications or research based evidence. What is the £20 for?! There is no service to subscribe to!
Upon even further investigation when you apply to cancel the subscription it says they can take 24 hours to reply as it's not easy, you have to send a message so if you left it one day you would be over the 48 hours that were not stated anywhere when paying for initial adhd test! If you arr subscribing for a service you should at least have a login and a service delivered! Absolute joke, do not pay the pound! Waste of time and money, do an actual free one instead! They also do not email a confirmation of a subscription to further hide the lies!
I never write reviews like this but avoid at all costs! I will be claiming through my bank for theft!!
Edit: I did receive a refund after complaining and saying I was going to write on here so persist people!
SCAM!!
SCAM!!
Same as everyone else, they tried to take £20 out of my account, after I had paid £1 for test results. Luckily, my bank blocked it and cancelled my card, which is a pain, because now I have to update all my payments. But I'm so glad they did that.
AVOID!!!
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