SCAM company. Was charged £1 for the test which was correct, was charged a further £14.99 for a subscription service i was unknowingly enrolled for. Unfortunately the bank wont refund the money becaus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Asked for a payment of £1 to access my…
Asked for a payment of £1 to access my "free" results then two days later charged another £14.99 with no warning. This was not mentioned at all on the Web page and I did not agree to it. This company is fraudulent.
I would give it a zero if I could
I would give it a zero if I could, total scam.
Says free, it is not
Says free, clearly not free. Happy to pay for something but be up front instead of blatantly lying,
CHARGEBACK THEM
CHARGEBACK THEM.
Unclear T&C's lead to unexpected charges (£14.99 for a "subscription").
I requested a chargeback to my CC company and got it.
This is a total scam
Immediately signs you up for the monthly subscription when you purchase the $1 test
get your money back
If you were scammed like me into paying the 30 AUD fee after 48hrs don’t let them take your money. I contacted them immediately and stated my rights. It’s vital in your email to state that upon checkout there is no mention of subsequent fees like a subscription fee (when it’s legally required to mention subsequent fees at checkout) therefore you haven’t given informed consent for the subscription. This violates your rights as a consumer and demand a refund. I did this and I got a refund quickly and they removed me from future payments. I also informed my bank and got my card changed for security as clearly this is not a trustworthy company.
Beware!!
I would give them a zero if I could. Please do not sign up with this company.
This is disgusting
This is disgusting . When me and my wife did this it only showed a£1 payment for results . Nowhere did it state the figure that NOW shows on there page of $24 a month . They have taken two payments of £14.99 from our account that we cannot afford and refuse to refund . I want to take this further .
not free
claims to be free and then charges £1 after having done a questionnaire
Scam
Absolute scam. Don't bother with this stupid website. Refund me now.
SCAMMERS
SCAMMERS. put in small print at the bottom that they sign you up for a subscription. Bastards
Scam get a test for 1 pound and then…
Scam get a test for 1 pound and then charge you 20 pound be careful
All lies
Site says completely free test then want money to get results.
Total scam artists…
Total scam artists Very deliberately misleading website. Like others I was told to pay £1 for some tests and this morning they have deceived £14.99 from my bank account. Phoning bank and have contacted company for refund immediately
Avoid, not legit
I ran the "free" test, paid my £1 and cancelled the DD after the fact. A month or so later, a DD was collected for £19.95 which is an amount which isn't mentioned on their website at all, that is 14.95 for the monthly sub. So I reached out, they have cancelled my DD going forwards but refuse to return my 19.95 (or event the 5er that is over their amount!). Stear clear, they are con artists.
SCAM AVOID 100%
SCAM. Tells you to pay $1 for a test. Charges you $37 later!!!!!!!
They LIE when they say you "agreed" to the terms. No, I definitely didnt.
They REFUSED a refund.
Absolute SCUM.
Abosolute fraudsters payed the 1.00 and…
Abosolute fraudsters payed the 1.00 and then they tried to take 15.00 which my bank stopped and ive now had to order new cards disgusting service should be shut down
It's a scam..
It's a scam... You do the free test and you get charged £20...
Scam website that asks you to pay $1…
Scam website that asks you to pay $1 then signs you up for a $20 a month contract without any notifications or confirmations. Avoid at all costs.
AVOID AT ALL COSTS
This is a scam site. Do not be fooled by the £1 report fee, you’re signing up for a monthly £19.95 subscription. The £1 fee is actually an authorisation fee.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








