I have just accepted my 2nd assignment from addeco northumberland branch ...Anna is an absolute star and did her best to find me a suitable job close to home and with a 40hr week (minimum 12 weeks to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Thank you so much, Clare Read. My recent experience with Adecco through your support has been wonderful. From sharing vacancies with me to helping secure a role so quickly, I really appreciate all you... See more
Company replied
I am pleased to say I have secured my dream job through Adecco. Jess from the Manchester branch has been nothing short of fantastic. Guiding me through every step of the way. From the first meeting wi... See more
Company replied
Gem is hands down the best recruiter I’ve ever worked with. She’s friendly, approachable, and genuinely cares about the people she supports — honestly more like a therapist who just happens to be bril... See more
Company replied
Company details
Written by the company
At Adecco, we’re driven by a powerful purpose – making the future work for everyone – and we are fully committed to the job seekers, businesses and communities we serve. We recognise that people are the most valuable asset in the workforce, and we want to empower you to enhance your career in the immediate future and beyond. As the world’s largest provider of staffing solutions with more than 50 years of experience, Adecco has the resources to help you be successful. We want you to love what you do. Trust us to match you with opportunities that best suit your life, skills and career goals. Making the future work for everyone means we are dedicated to addressing the skills gap through work-related programs, partnerships and investments that create greater economic opportunities for our clients and employees.
Contact info
Lambeth Hill 2, EC4V 4BG, London, United Kingdom
- adecco.co.uk
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Great Experience! Wish all agencys where like Adecco
I have worked for Adecco for 2 years, its one of the best agencys to work for, Natalie Bell at the Durham Adecco office is professional, supportive and is always there for any issues, and when something did arise the issue is resolved in a matter of minutes!
9 January 2024
Unprompted review
Reply from Adecco UK
Hi Mitch, we really appreciate you taking the time to share your rating with us. It’s great to hear about the 5 Star service we provided! We look forward to working with you again in the future.
Would definitely recommend Adecco for…
Would definitely recommend Adecco for any future jobseekers. From the minute I had the call from Andy at the hull site it was a pleasant and easy experience. Within a few days I was given a job interview at a Company and was successful. Andy was great with keeping me informed every step of the way.
19 December 2024
Unprompted review
Reply from Adecco UK
Hi Jamie, thank you so much for taking the time to write a review for us at Hull. We shall certainly feed this back to Andy and let them know! Here at Adecco we really appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!
Emily W
Emily W. took the time to interview and sent loads of forms, only to have them ignored repeatedly, as apparently they don't have anyone covering sick leave. Found a job independently and would not recommend Adecco to my current employer to collaborate with.
6 December 2023
Unprompted review
Reply from Adecco UK
Hi Rev-w!, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
I had a great experience with the…
I had a great experience with the Romford branch. Clare was very helpful and supportive throughout the process, ensuring everything went smoothly. She was professional, approachable, and always available to answer my questions. Excellent service, can’t recommend it enough!
5 December 2024
Unprompted review
I would just like to thank Adecco for…
I would just like to thank Adecco for assisting me in finding my new job opportunity. I was kept informed on the processes and updated regularly of any changes or outcomes. I would like to give a special thanks to Dawn, who gave positive reassurances when I was slightly apprehensive. All went well, got offered the job, accepted and fully enjoy this new permanent assignment. Would definitely recommend Adecco to future jobseekers.
Mark
1 December 2024
Unprompted review
Reply from Adecco UK
Hi Mark, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you in the new role!
Someone did fraud to me fraudwith the name…
Someone did fraud to me with the name of this website
27 November 2024
Unprompted review
Reply from Adecco UK
Hi Rukhsana, thank you for taking the time to complete a review. We are sorry to hear about the fraud committed against you.
If someone has used to Adecco name to commit fraud, we’d like to look into this. Please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly.
Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
The WORST recruitment experience from…
The WORST recruitment experience from the City of London branch.
Will waste your effort and time. Totally unprofessional and lack communication skills.
Will probably get the same reply from Adecco as the others?
25 November 2024
Unprompted review
Reply from Adecco UK
Hi P Pearson, thank you for sharing your feedback.
We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.
If you would like to, please reach out to us here: https://www.adecco.co.uk/contact-us
We will be happy to look into this for you.
Terrible service with internal teams…
Terrible service with internal teams not knowing what the other are doing, withholding payments probably so they can make more interest on them and no or poor communication. Just a bunch of excuses for roles they didn't even find for you. . If possible ask any company if you can use another agency. ANY other agency
15 November 2024
Unprompted review
Reply from Adecco UK
Hi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
SCAM
I signed my contract on October 8th, and I haven't worked a single day to this day! After I signed the contract, I waited a week and no one ever contacted me again. I sent several emails and no one ever responded. Almost two weeks later, they told me to download the app, and I don't know why the app didn't work. I sent several emails again and no one ever responded. I called and someone answered and said they would create a profile for me, and that's what happened. Dear, when would I start working? Kelly added me to a WhatsApp group with 65 people. It was a total mess. It's impossible to understand what's going on there. And no work. Before this mess, I lost two jobs that would certainly have been better than accepting the vice proposal. This week, after much frustration and almost not working a single day after agreeing to the contract, a person named Sawabuddin sent me a schedule on Thursday so that I could inform them of my availability. I said that I had consulted all the shifts and she had not responded. I returned the email, copied the schedule and sent it to the WhatsApp group and a day later she/he told me that there were no more vacancies available! IN THE CONTRACT THAT I SIGNED, IT DIDN'T TELL ME THAT I WOULD HAVE TO FIGHT TO GET A DAY OF WORK IN A WHATSAPP GROUP WITH 65 PEOPLE! I have lawyer friends and they all told me to file a lawsuit against you for lying and making me lose a month of work with lies. I only accepted the position because, due to the selection process and the courses I had to take, I thought it would be a serious job, with a qualified company, but I see after bitterly regretting it, that Adecco is a lying company that has no respect for its work, thus becoming the worst company I have ever recruited for in 15 years living in England. This same review will be written on all job search sites and Google. DONT ACCEPTED JOB OPPORTUNITY FROM THEM
30 October 2024
Unprompted review
Reply from Adecco UK
Hi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience. We are keen to get this looked into as soon as possible, would you mind reaching out to our team directly? You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
Unsolicited Texts at 9:00am on a Sunday
This company sent me an unsolicited text at 9:00am on a Sunday morning pretending to be someone from LinkedIn. Not only poor business practice but also fraud by deception. Do not do business with this company.
27 October 2024
Unprompted review
Reply from Adecco UK
Hi Bobbi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
I just wanted to take a moment to…
I just wanted to take a moment to express my gratitude for the incredible support I received from Sabrina Bigby (Romford branch). She was exceptionally helpful and informative, providing me with the guidance I needed during a stressful time. Her reassurance made a significant difference, especially when I felt overwhelmed and like no one else was there to help. I truly appreciate her efforts in making me feel less stressed and more confident in navigating my situation. Thank you for having such a dedicated and compassionate team member! (My names raihan, my son created this account for me)
14 October 2024
Unprompted review
Reply from Adecco UK
Hi Aiden It's great to hear that you've had a positive experience working with Adecco and your local branch in Romford. It's always important to have a professional and friendly relationship with your recruitment agency, and it sounds like Sabrina have been helpful and supportive during your time working with Adecco. Thank you for taking the time to share your recommendation, and I'm sure that others who are looking for a reliable and personable agency will appreciate your feedback.
ghosted from employment start date
I was due to start meployment in July, and filled out all the forms, signed NDRs, contracts etc. The start date arrived, and I heard nothing. Their phone went straight to voicemail and I heard nothing back after leaving a message. Emails have been ignored. I rang them again and one staff member said they would contact a colleague to discuss this. Again, I hear nothing. All my emails have been ignored. Absolutely unacceptable behaviour. I was relying on this job as have been unemployed for a little while and was struggling to pay bills. Still haven't heard anything back but I gave up and have been looking for employment elsewhere. Do not sign up with this agency they do not treat you with any care or dignity. The staff I was dealing with was Catalina Hajek and Sophie Standish.
17 July 2024
Unprompted review
Reply from Adecco UK
Hello, thank you for sharing your feedback. We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable professional and communicative service and we are disappointed when we hear that things haven’t gone quite right. If you would like to, please reach out to us here:-https://www.adecco.co.uk/contact-us We will be happy to look into this for you.
Pleasant experience provided by Abbey Ford
I had a very pleasant experience with Adecco, especially services provided by Abbey Ford. She was very understanding, helpful and gave all the details, informations, and support.
She went above and beyond to help me in my employment process, and she is always replying to my emails/questions in a timely manner. Also, she keeps updating me on my holidays and any other necessary informations. Plus, she has been collaborating well with my manager, and had a transparent communication.
I cannot thank her enough for her patience, support, kindness. She is not only a good employee, but she is also a good person, empathetic and caring.
I highly recommend her and Adecco to anyone who needs help in finding the best place to work.
18 September 2024
Unprompted review
Reply from Adecco UK
Hi Anca, we would just like to say a big thank you for leaving a review for us. We really value all shared feedback as it helps us with the quality of service we offer to our candidates. It's great to hear how Abbey assisted and supported you throughout the whole process. We would like to wish you all the best for the future and thank you so much for the recommendation!
Huge thank you to Anna Chandler at Adecco
A brilliant experience gaining a job through this company, Anna the recruiter was the most helpful and went above and beyond to reassure me on getting a labouring job and even checked to see how my first day went. From the beginning she gave me all information I needed and I will continue to recommend this company to others. Thank you again for all your help.
9 September 2024
Unprompted review
Reply from Adecco UK
Hi Kai, we would just like to say a big thank you for leaving a review for us. We really value all shared feedback as it helps us with the quality of service we offer to our candidates. It's great to hear how Anna assisted and supported you throughout the whole process. We would like to wish you all the best for the future and thank you so much for the recommendation!
Lack of Communication and Zero Support
I signed an agreement with Adecco Colchester at the start of July 2024, expecting professional support in my job search. However, over the past two months, Adecco has arranged zero interviews and has not sent any possible job opportunities my way.
Despite multiple calls and emails on my part, I was simply advised to apply through the Ipswich or Chelmsford branches. I did exactly that, sending additional emails to those branches, yet I received no response or acknowledgment whatsoever.
This entire experience has been extremely disappointing and frustrating. I had hoped for proactive support and communication, but Adecco has completely failed to deliver on both fronts. I cannot recommend their services based on my experience.
31 August 2024
Unprompted review
Reply from Adecco UK
Hi Alex, thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in getting in touch with us. We value all feedback and will be taking this onboard with the relevant teams to help in improving our service in the future. Please can we ask that you reach out to us via e-mail or through our dedicated helpline via the Contact Us page below: https://www.adecco.co.uk/contact-us We’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.
Years ago I applied for a job at Amazon…
Years ago I applied for a job at Amazon through this agency . Just because I asked one of the employees if he is racist , they banned me at Amazon , lying that I did non go to work . The reality is that they contacted those whom were doing the induction and told them to reject me . Now is the time to reward you for the ''favour''you made me !!! I never forget , hence here is your reward !
31 August 2023
Unprompted review
Reply from Adecco UK
Hi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
I would like to thank Samantha Kirby
I would like to thank Samantha Kirby, she has giving me so much advice, she rings me to see how I'm getting on, she has been so supportive, she helped me with a video to help me attract companies with my job search. Thanks again Sam. Ross
28 August 2024
Unprompted review
Reply from Adecco UK
Hi Ross, thanks for the great review you took the time to write for us! It's great to hear how Samantha assisted you and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!
Abysmal
Abysmal. Disorganised. Have been trying to get paid for over a year. Nobody or no organisation should use this company if they can avoid it!
20 August 2024
Unprompted review
Reply from Adecco UK
Hi there, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will certainly try our best to improve things in the future as we know how disappointed associates would feel if salary payments don’t come through on time. We hope this issue is now sorted for you but if it isn’t please do not hesitate to give us more information so we can investigate further. You can contact us/get more information below as we would like the opportunity to make things right. Please enter TRUSTPILOT in the subject box. https://www.adecco.co.uk/contact-us
Adecco branch in Hull Andy Pattison my experience
I had an outstanding experience with Adecco
The team is very professional efficient and helpful me to get my perfect job
I want to thank Andy for his outstanding exceptional service
Andy was very patient and responsive and very understanding and quick to my situation
He found me the right job and hours and location
Also within 1 day he found me the perfect job
And I start my new job tommorow
I highly recommend Andy at Adecco
I really Appreciate what Andy Acheived for me
Andy also makes you feel at ease when visiting the office and makes you feel at ease
Andy is very understanding caring Compationate And is very quick to respond to any questions you may need to know about the jobs
I would highly recommend Andy at Adecco to anyone who is looking for work hear in Hull branch excellent service And so happy to have a job hear in Hull Thankyou Andy once again
20 August 2024
Unprompted review
Reply from Adecco UK
Hi Dianne, It's great to hear that you've had a positive experience working with Adecco and your local branch in Hull. It's always important to have a professional and friendly relationship with your recruitment agency, and it sounds like Andy has been helpful and supportive during the process working with Adecco. Thank you for taking the time to share your recommendation, and I'm sure that others who are looking for a reliable and personable agency will appreciate your feedback.
Laura Hemming has been a great help to…
Laura Hemming has been a great help to me.
She helped me not only in getting a job and also she has been very supportive throughout the process. She is very friendly.
I am very happy that I met Laura.
Thank you Laura for your support.
2 August 2024
Unprompted review
Reply from Adecco UK
Hi Sindhu, thanks for the great review you took the time to write for us! It's great to hear how Laura assisted you and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!
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