Adecco UK Reviews 1,992

No one really bothered to call or ask why I applied for the role as an exam invgivlator but as I can see the current job market has made most recruiting agencies very poor now ..thank goodness I have enough common sense to know I have other skills that are not currently on my CV .

Everything started off well with original Comms, I had signed a contract for a vacancy and I was waiting for the start date which changed twice. I was then Informed the location had changed. And advised I would be updated. I emailed after a week or so for an update to be told that the vacancy had been filled. Poor to be honest.

Clare Reed and Laura Swords were extremely helpful, kind patient and understanding. They helped me every step of the way and we're always available to help with any questions I had and even wished me luck on my 1st day truly 2 of life's genuinely loviest people.

I have had the worst and most traumatic experience with Adecco. Did my interview for a role back in December 2025 in which I was told I would start my assignment in January. Due to “technical issues” on their side they gave me a start date of 19th January. initially when I had my interview I was informed I would have to use my own laptop and headset which I was fine with only for them to tell me a few days before that they would be sending work equipment to me, which I was fine with of course. They sent my laptop to an old address on the system in which caused delays yet again. I was told I would start on the 26th then I got told I would start on the 9th of February in which I still have not started any type of work. A lady told me she would sort me out with a different type assignment and since i have gotten zero communication or correspondence. This has caused me a huge financial impact and has affected me mentally as someone who already suffers with mental health and have been unable to pay any type of bills and even live a normal life due to all their mistakes and empty promises. I have turned down job offers trusting that this company would stick to their word and they have been unable to do so. I chased up with them via email and phone numerous times always being told someone would contact me in the end to not be contacted by anyone. I have emailed HR and they have been unresponsive.

Administrative support was amazing, continuous communication through the entire process of finding work and clearance. Recruiters are friendly and likeable and genuinely there to help.

Lovely experience dealing with Adecco, especially Anna, nothing was too much trouble. Thanks 🙏 would definitely recommend them.

I must commend Vicky & her wonderful team @ petersfield,UK.The recruitment process is top notch & I believe will get best hands on the job.The response speed to communications is very commendable.

I am currently looking for a job, and Adecco has been incredibly helpful throughout the process especially Alison. She has supported me every step of the way and has been very involved, which made the experience feel personal and reassuring. I would definitely recommend contacting them if you are currently searching for a job. It’s rare to find agencies that are this engaged and genuinely care about each individual’s goals and journey toward finding the right role.

I have just accepted my 2nd assignment from addeco northumberland branch ...Anna is an absolute star and did her best to find me a suitable job close to home and with a 40hr week (minimum 12 weeks to a perm contract) with training...in todays global meltdown its difficult to find emoyment that is secure and well paid..anna knows your a grafter she will find you a suitable job..cant fault this agency or its staff..top marks and i reccomrnd you try addeco if you havent already
From GAZ WARD

Grazie mille Ottima esperienza per Adecco e desidero continuare a lavorare

Great help and support received throughout my employment journey. All questions and any concerns I had were dealt with in a kind, encouraging but professional manner. As a result, I’ve secured the ideal position for me!
Thank you Clare, Laura and the team for your help and support.

I am so happy that Sadie N at Adecco London Delivery Team contacted for seriously job roles and she actually helped with the interview preparation and gave me very good service in similar roles. I highly recommend this agency and Sadie! Thanks very much x

I had a very positive experience working with Adecco(Romford Branch)
The agency was professional and always supportive throughout my assignment.
Communication was clear and timely, and I always felt guided and valued.
In particular, I appreciated the availability of my line manager, Billy who was always helpful and responsive.
I would definitely recommend Adecco to anyone looking for a reliable and professional agency.

could not register called them i got cutoff

Great support from Laura, Ben and the team in getting me to achieving a new opportunity.

I appreciate all their time and effort and their attitude and customer care attention.

We recently came into contact with an employee of Adecco, a Hub Manager covering Birmingham, Coventry & the Black Country. We found him to be untrustworthy, a liar and a bully. We were threatened by him via an email address at Adecco with libelous reviews about our services. I pity anyone that comes into contact with this guy. We will be lodging a formal complaint with Adecco.

They favour the client and will not help you if you have issues with their clients.

They take forever to get back to you and are not interested in helping if you have issues.

Update: nothing has changed in how they handle things, they do not care especially the Aftercare team: L&C they know who they are. They are in the pocket of the client.

I was contacted out of the blue by a recruiter called Ben Sapsford from Adecco about a job opportunity.

I made it clear that I needed time to speak to someone else, which I did, and asked to be kept updated on what was happening. After that—nothing. No follow-up, no update, no feedback. This appears to be a recurring pattern with Adecco.

They regularly call about so-called “opportunities” that never materialise, and once you engage, communication completely drops off. Emails, calls, and texts go unanswered. It’s incredibly frustrating and a complete waste of time for people who are actively looking for work.

There is no respect shown to candidates, no basic communication, and no accountability. From my experience, the focus seems to be on billing clients rather than genuinely placing people into real roles.

I would strongly prefer not to be contacted again unless there is a genuine, serious job opportunity with proper follow-through. If you’re not serious about helping people into work, don’t call them in the first place.

I’m aware that naming individuals can seem pedantic, but with Adecco this behaviour is consistent, and this is far from the first time I’ve experienced it.

Very poor service overall.

The staff were incredibly helpful, a massive thank you to Clare, Laura and Emma for all their patience and assistance in getting me my first job.

I received a message to say they had job offer. I said not interested. I then get message asking me if I am retarded