Add People Ltd Reviews 

2,700
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the dedicated staff and knowledgeable account managers for providing helpful guidance, clear communication, and ongoing support across various digital marketing campaigns. Consumers frequently note that website optimizations and tailored advertising efforts lead to visible improvements in online visibility and overall business growth. Some reviewers were not happy with the persistent cold-calling practices and aggressive sales approach experienced before signing up. Conversely, a small portion of people felt disappointed by the advertising results and reported financial losses resulting from campaign management issues. People also mentioned difficulties in communicating effectively or obtaining expected returns on their marketing investments over time.

What people talk about most

Staff

Consumers find staff to be positive, highlighting polite, friendly, and professional account managers who are... See more

Service

People report positive experiences with service, frequently praising the team for being reliable, attentive,... See more

Marketing

Reviewers highlight positive aspects of marketing, noting that sales figures have gone from strength to... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising dedicated... See more

Website

Users describe positive interactions with website development and optimization, frequently praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with AddPeople has been a good experience so far. Augie's communication and monthly check-ins make managing our Google Ads transparent so we know where we stand. We're starting an SEO plan, an... See more

Company replied

Rated 5 out of 5 stars

I've known Aaron for quite some time now, and I can honestly say he's been fantastic throughout. He's not only my account manager but also looks after my local SEO, and the service he provides has... See more

Company replied

Rated 5 out of 5 stars

AddPeople are our kind of digital marketing experts: human, approachable and always able to help, with great insights into how things work now. My team and I did a huge amount of research into which d... See more

Company replied

Rated 5 out of 5 stars

Rhiannon has been superb writing our SEO content and even in a short space of time the improvement has been great. Also shout out to Adam for managing our account and keeping projects moving along in... See more

Company replied


Company details

  1. Online Marketing Agency
  2. also in
  3. Marketing Agency

Written by the company

At Add People, we know that for most business owners, finding time to master digital marketing is challenging. That's why we offer effective, affordable, and straightforward marketing solutions that are built with your growth in mind. Whether you're an SME, a startup, or an agency, our team works with you to design strategies that make online success achievable and sustainable.

Add People – Grow Your Business with Experts in Digital Marketing

Written by the company

4000+ Global Clients & 22 Years of Experience
We’re Add People, a team of approachable digital marketing experts specialising in affordable, high-impact campaigns that drive growth for small to medium-sized businesses. Established in 2002, we’ve grown into a dedicated team of 250 professionals helping thousands of clients worldwide succeed online.
Our Products & Services
Pay-Per-Click (PPC) - With PPC we cover a wide range of ad types and services to suit you. This could include anything from an ad retargeting a buyer at the top of their Google search results, to a pop-up on a YouTube video. If your target audience is there, you should be too!
SEO - Feel like your website should be bringing you more customers? Our SEO (Search Engine Optimisation) service is all about getting you seen on Google by audiences that actually convert, which, for small businesses, is essential. We'll get you to the top of results for the searches your audience is making every day.
Local SEO - Appear in local search results and attract nearby customers with a local SEO strategy delivered by our digital marketing experts. By optimising your Google Business Profile and localising content on your website, we'll make it easier for local customers to find your business in online searches.
Ecommerce - Ecommerce PPC management that puts your products in front of your ideal customers & drives sales! We’ll provide you with a dedicated account manager who'll learn everything about your business, to setup & manage a finely-tuned Google Shopping Ads campaign that's built to achieve your goals.
Social Media - Social media management that builds revenue by building your brand. We'll help you attract new customers where millions of people spend their spare time. We design social media campaigns (from Meta, to Pinterest) for SMEs that deliver conversions, not just likes - regardless of your industry.
Your Feedback Powers Us
We’re always keen to improve, and your honest feedback helps us do just that. If we’re helping you grow, let us know—and if there’s more we can do, we’re listening!

A Team of Experts!

Our staff are fully qualified to run your online campaigns.

Our clients have experts on hand to ensure they're receiving the best service possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,700)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

Was thinking of moving my SEO as I have…

Was thinking of moving my SEO as I have had very little contact from Add People over the 10+ years we have used them but that all changed when I got a call from Ashleigh. She is a breath of fresh air and completely understood what we needed to do and then made a sensible achievable plan with Ellie to get our website SEO dragged into the 21st Century. We are in a pretty specialised market and very set in our ways, so to go ahead with her suggestions was a big step for us. Its only been a few weeks but both Ashleigh and Ellie are super-efficient and we are already seeing positive change. Very impressed. I made the right choice!

11 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi there,

Thank you for sticking with us and for sharing such an honest review.

It’s great to hear that Ashleigh has brought a fresh approach and that she and Ellie have put together a plan that feels right for your business. Even better to know you’re already starting to see positive changes after just a few weeks.

All the best,
York
Add People

Rated 5 out of 5 stars

Over and Above Goals

Cooper and Maylina at Add People were enjoyable to work with AND the team went above and beyond the best proposed ROAS for our business. Going the second mile for my needs; now I am looking forward to seeing even more and bigger changes for traffic and sales through ads.

10 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Sheila,

Thank you so much for your brilliant review.

It’s great to hear that Cooper and Maylina have been so enjoyable to work with and that the team has gone beyond the ROAS goals you were aiming for. We’re really pleased to see that progress and hope the momentum continues with even more traffic and sales.

All the best,
York
Add People

Rated 5 out of 5 stars

Great Improvement Since Louis Took Over My Account

I have been working with AddPeople for around 8–9 months. At first, I wasn’t completely satisfied because I felt that my campaigns were not being optimised as effectively as they could have been.

About a month ago, my account manager changed, and Louis Wolfenden became my new account manager. Since then, I have been very happy with the service.

Louis regularly optimises my campaigns, discusses ideas and performance with me, and gives helpful advice. He also takes my suggestions seriously and considers them using his own knowledge and experience, which I really appreciate.

Since Louis took over my account, I have already started seeing better results. I’m very pleased with the improvement and the level of support I’m receiving.

Thank you, Louis, for your hard work and support.

10 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Rameez,

Thank you for sharing such a detailed review.

It’s really encouraging to hear how much things have improved since Louis took over your account, especially the way he’s combining regular optimisation with clear advice and your own ideas. I’ll make sure Louis sees your feedback, and it’s great to know you’re already seeing better results from the changes.

All the best,
York
Add People

Rated 5 out of 5 stars

Add People are amazing team for us !

We’ve been really happy with the service and support we’ve received from Add People.

From the beginning, the team has been professional, friendly and easy to work with. They’ve taken the time to understand our business at Joyful Care For You and have always been happy to explain things and give us advice on what we should be doing to improve our online presence.

Our current consultant, Nathan, has been fantastic and is always there to guide us when we’re not sure which direction to take. We’ve also worked with Amelia and Shakira in the past, and they were both brilliant as well. Everyone we’ve dealt with has been approachable, helpful and genuinely interested in helping our business grow.

We really appreciate the support and advice we’ve received and would definitely recommend Add People to any business looking for a professional marketing company that is also friendly and easy to work with.

Thank you to the whole team for all your help!

10 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi George,

Thank you so much for such a thoughtful review.

It’s lovely to hear how supported you’ve felt by Nathan and the wider team, and that Amelia and Shakira also made such a positive impression along the way. Taking the time to understand Joyful Care For You and give clear advice is exactly the kind of support we want to provide.

Thanks again for the recommendation and for trusting us to be part of your growth.

All the best,
York
Add People

Rated 5 out of 5 stars

Geat Service

I recently signed wth Add People. They have built a perfect Website for my Business, to my specifications, creatively, efficiently, and with great, friendly staff. I am looking forward to working with them on promoting and building my business. Thank you, Add People

7 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi there,

Thank you so much for your lovely review.

It’s great to hear that the new website has turned out exactly as you hoped and that the team made the whole process friendly and straightforward. We’re looking forward to supporting Phoenix Services as you continue to promote and grow the business.

All the best,
York
Add People

Rated 5 out of 5 stars

New to Marketing

This is the first time I have dipped my toe in the water regarding digital marketing. Since Freya became my dedicated account manager she has made sure to keep in regular contact with me. Her scheduled team calls are prompt and upbeat. She is aware that my knowledge of this type of service is limited. So she unpicks the terminology and presents it in laymans terms which is understandable to me. What is even more apprecitaed is that she doesn't make me feel inept about it either. She has a positivity about the campaign and imparts ideas that she wishes to try without the thought becoming overwhelming for me. She listens to the experience I have garnered of my business and selects points that may be of use to add depth to the campaign. This two way communication is a priority to me, whereby I feel I am part of the campaign and not just the bill payer. I look forward to the journey we are on together.

6 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Susan,

Thank you so much for taking the time to leave such a thoughtful review.

It’s lovely to hear how Freya has made digital marketing feel clear and approachable, while keeping you involved in the campaign every step of the way. That kind of open, two-way communication is exactly what we want our clients to experience.

We’re really pleased to have you on the journey with us.

All the best,
York
Add People

Rated 5 out of 5 stars

Nathan has been great for us with what…

Nathan has been great for us with what he has done with our business and helping us grow. Great guy easy to communicate with and gets things done

5 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Danny,

Thank you for the lovely review.

It’s great to hear that Nathan has been such a support to your business and has helped you grow. I’ll make sure your feedback is passed on to him.

All the best,
York
Add People

Rated 1 out of 5 stars

I'm sure the company does a good job

I'm sure the company does a good job, but your sales team really needs to learn the meaning of the word "no".

We are constantly being bombarded with sales calls. Looking at our phone system right now, I have 12 blocked numbers from your company. It appears they use rotating numbers, making it almost impossible to block them all, which I find quite concerning.

Every single time they call, I politely ask to have our number removed from their system. Unfortunately, those requests are clearly being ignored, as the calls just keep coming.

If this is how your company treats people who aren't interested, it leaves a very poor impression. Respecting a simple request to stop calling should be the bare minimum.

5 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Richard,

Thank you for taking the time to explain this issue.

We're sorry to have caused any frustration. We'll raise this directly with our Sales team.

Please could you email marketing@addpeople.co.uk with your business name and the number being contacted?

We'll make sure the details are reviewed and that no further outreach is made.

Kind regards,
York, Add People

Rated 5 out of 5 stars

Hwmedical

Friendly, informative, easy to contact and showed results

6 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Zaheer,

Thank you for your review.

It’s great to hear that you found the team friendly, informative and easy to contact, and that you’ve seen positive results from the work.

All the best,
York
Add People

Rated 5 out of 5 stars

Aaron has been one of the best account…

Aaron has been one of the best account managers i have dealt with. He is always super helpful and really polite. Couldn't ask for anyone better to deal with and help grow my business

4 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Nikita,

It’s brilliant to hear Aaron’s made such a strong impression.

Being helpful, approachable and genuinely invested in helping a business grow is exactly what a great account manager should be, so I know he’ll really appreciate your comments.

Thanks for taking the time to leave such a lovely review.

Many thanks,
York
Add People

Rated 5 out of 5 stars

Wish i had contacted them sooner

Wish i had contacted them sooner. The team have been great they explain everything in detail and keep me up to date with all the changes and progress being made. My google ranking has shot up and my website is looking and operating better than ever. I am now booked up a lot further and i have the peace on mind know my website and google profile are taken care of.

30 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Graeme,

Thanks for taking the time to leave such a lovely review.

It’s great to hear that the work on your website and Google profile is already making a real difference to the business.

Knowing you’re booked up further ahead and can leave the marketing in our hands is exactly the kind of result we love to see.

Many thanks,
York
Add People

Rated 5 out of 5 stars

I'm currently using this company on an…

I'm currently using this company on an ongoing basis and have been very impressed so far. Kathryn has been especially helpful throughout the process - professional, friendly, and always quick to respond to any questions or concerns. Communication has been excellent, and I've felt well informed at every stage. Although the work is still ongoing, my experience to date has been very positive and I wouldn't hesitate to recommend them based on the service I've received so far.

26 March 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Lorraine,

Thanks so much for taking the time to leave a review.

It’s lovely to hear that Kathryn has been such a helpful and reliable point of contact, and that you’ve felt well informed throughout the process. We really appreciate your recommendation and look forward to continuing the work with you.

Many thanks,
York
Add People

Rated 1 out of 5 stars

Disappointing Experience

Disappointing experience from a Oneplace2save employee almost cost me my job to be honest. Performance dropped significantly after account changes.

We had a very disappointing experience with the management of our Google Ads account. The account had been generating sales, but after a series of significant changes to the campaign structure, targeting and bidding strategy, performance deteriorated considerably.

One of the biggest concerns was the sudden reduction in visibility and traffic. Changes including a much more aggressive Target ROAS strategy and a large number of negative keywords made the campaigns far more restrictive. Although there was still an occasional valuable conversion, the overall volume dropped substantially.

What is particularly frustrating is that these changes were made to improve efficiency, but the end result was a significant loss of sales and conversion volume. We expected strategic changes to be properly tested and monitored rather than having such a dramatic impact on an account that had previously been producing results.

We would strongly recommend anyone considering their services to make sure they understand exactly what changes are being made to their campaigns and how those changes will be measured.

26 June 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Jae,

We’re sorry the trial did not deliver the outcome expected, although we do not agree with all of the claims made in your review.

The concerns raised relate to the same business account and experience that has already been reviewed through our internal process. We made efforts to resolve the matter directly with the authorised account holder, but unfortunately, an agreed outcome could not be reached.

As the matter has already been fully reviewed, we won’t discuss further account details publicly.

Kind regards,
Add People

Rated 5 out of 5 stars

At the start of a very promising journey!

Since engaging Add People to run my advertising for my online sales business my sales figures have gone from strength to strength.
They are constantly trying to improve and adjust the online side of the business to improve and elevate. Unlike some agencies who in my experience take your money and sit back and do nothing!
I also like the fact that time was taken to get to know me personally, I found every staff member to be highly professional, incredibly pleasant and direct when they have needed to be.
I am only at the start of my journey with them but given what they have managed for me in a short space of time I am very hopeful for the future!
Thanks guys!

27 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Robert,

Thanks so much for taking the time to leave such a thoughtful review.

It’s great to hear that you’re already seeing your sales grow and that the team have taken the time to really understand you and your business. We really appreciate your trust in us and are looking forward to seeing where the journey takes you next.

Many thanks,
York
Add People

Rated 5 out of 5 stars

Nathan has been absolutely brilliant…

Nathan has been absolutely brilliant throughout the whole process of getting my Google Ads account reinstated after it was suspended.

He kept me updated every step of the way, was always available to answer my calls or emails, and genuinely went above and beyond to help. Even when the standard appeals were rejected, he continued escalating the issue and worked hard to get it resolved.

Thanks to Nathan’s persistence and support, everything is now back up and running smoothly. His communication, professionalism, and dedication have been outstanding.

I would highly recommend Nathan to anyone looking for someone who genuinely cares about their clients and is always there when you need help.

Thank you again, Nathan!

22 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Daniel,

Thanks so much for taking the time to leave such a thoughtful review.

It’s great to hear how determined Nathan was to get everything resolved, especially after the initial appeals were rejected. I know he’ll really appreciate your kind words, and we’re pleased to hear your account is now back up and running smoothly.

Many thanks,
York
Add People

Rated 5 out of 5 stars

Great work on online visibility

We are a client of Add People for almost a year. Jess works on our company SEO. It's a pleasure working with her, she is responsive, always makes the new contents in time and very detailed. Thanks to the Add People Team we improved our online visibility and ranking greatly. We recommend them highly.

1 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Balvay,

Thanks so much for taking the time to leave a review.

It’s great to hear how much you’ve enjoyed working with Jess!

Seeing your online visibility and rankings improve is exactly the kind of progress we love to hear about.

We really appreciate your recommendation and look forward to continuing the work with you.

Many thanks,
York
Add People

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Ethan on my website. He was professional, responsive, and took the time to understand exactly what I wanted for my aesthetic clinic. I'm really happy with how my website looks and functions—it has a clean, modern, and professional feel that reflects my brand perfectly.

Ethan was always happy to answer my questions, kept me updated throughout the process, and made everything straightforward. I would highly recommend him to anyone looking for website design and SEO services. Thank you, Ethan, for all your hard work!

20 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Niloufar,

Thanks so much for taking the time to leave such a thoughtful review.

It’s great to hear that Ethan took the time to understand the look and feel you wanted for your clinic, and that the finished website reflects your brand so well. I’m sure he’ll really appreciate your kind words about the support and communication throughout the process.

We really appreciate your recommendation and look forward to seeing how the website supports your business.

Many thanks,
York
Add People

Rated 5 out of 5 stars

Fantastic service, fantastic people

Not only do the Add People team provide a fantastic service - they're also absolutely lovely. We've had great support from Gabrielle, who has come up with all sorts of ideas to help with our growth as a start up company. Very highly recommended.

8 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Bill,

Thanks so much for taking the time to leave a review.

It’s lovely to hear that Gabrielle has been such a positive support and has brought plenty of ideas to help your business grow. Starting a company comes with a lot to think about, so knowing you’ve felt well supported by the team means a great deal.

We really appreciate your recommendation and look forward to continuing the journey with you.

Many thanks,
York
Add People

Rated 5 out of 5 stars

More than just an agency—a true business partner!

I cannot praise Add People enough for their support. They don’t just "manage an account"; they truly champion your business as if it were their own. My account manager is incredibly patient, happy to explain how things work, and consistently goes above and beyond to maximize our ROI. If you want a digital marketing team that is friendly, knowledgeable, and genuinely invested in your success, this is the company to choose.

14 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hello Zac,

This is exactly the kind of relationship we want to build with our clients, so it’s brilliant to hear you’ve felt genuinely supported rather than simply having your account managed.

It also means a lot to know your account manager has taken the time to explain things clearly and keep the focus on getting the best possible return for your business.

Thanks for such a thoughtful recommendation.

Many thanks,
York
Add People

Rated 5 out of 5 stars

Rhiannon has been superb writing our…

Rhiannon has been superb writing our SEO content and even in a short space of time the improvement has been great. Also shout out to Adam for managing our account and keeping projects moving along in a timely fashion.

16 July 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi there,

Thank you for your lovely feedback. It’s great to hear that Rhiannon’s SEO content is already making a difference, and that Adam has helped keep everything moving smoothly.

We really appreciate you taking the time to leave us a review, and we’ll keep working hard to build on that progress.

All the best,
York
Add People

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