AcuraPartsWarehouse.com Reviews 503

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the fast and efficient delivery service, noting that parts often arrive sooner than expected and are well-packaged. Many people appreciate the high quality of the parts, confirming they are genuine OEM and accurately described. Consumers also find the pricing to be very competitive, often better than local dealerships, making it an affordable source for their needs. However, some customers encountered issues with the product, receiving parts that were either incorrect, not the exact color needed, or appeared different from OEM despite being advertised as such. A few other people also felt that shipping costs were occasionally disproportionately high compared to the price of smaller items, leading to dissatisfaction.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers praise the ease of finding products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the good and affordable... See more

Quality

Clients share positive opinions on quality, particularly regarding OEM parts. Many reviewers praise the... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers report simple ordering... See more

Based on these reviews

Rated 4 out of 5 stars

I didn’t buy the part yet but when it becomes available the parts counter man said he would call me . It’s rare part manufacture in Japan for Honda Motor Company and occasionally makes it to the stat... See more

Rated 4 out of 5 stars

Ordered a small part, quick delivery, not too bad cost-wise to ship. The bigger note is, the larger parts were outrageous to ship making them an absolute non-purchasable item thru this site. Shipping... See more

Rated 4 out of 5 stars

It was easy to verify that it was the right part. Unfortunately you guys didn’t have the exact same color that I needed but it was close enough.

Rated 5 out of 5 stars

I was looking for front brake discs for my 2014 Acura TL and came across this store recommended by a friend after checking my local auto parts shops. To my surprise, the aftermarket discs at the loc... See more

Rated 5 out of 5 stars

Genuine parts. Timely shipping at fair and reasonable prices. No dealer markup. Very completive pricing. I The cost of the product with shipping was close to half what the recommended dealer source re... See more

Rated 5 out of 5 stars

When the replacement TPMS sensors from a local tire shop didn't work, it was suggested to me to get OEM sensors. These ones weren't too crazy expensive, and they all worked as they should. I receive... See more

Rated 5 out of 5 stars

The whole experience was straightforward and the website was very easy to navigate. The order was place and we got the confirmation on the same day. The shipping was much faster than I expected. T... See more

Rated 5 out of 5 stars

Great experience with everything. Website is very nice to navigate, easy to find what you're looking for, and the prices are the best to be found. Will use AcuraPartsWarehouse for my future needs!! Th... See more

Rated 5 out of 5 stars

I have ordered a few things to fit an Acura TXS. Each time the part arrived in a timely manner. Since it is a genuine Acura part, it always fits perfect. I have tried buying from other vendors, but it... See more

Rated 5 out of 5 stars

Packaged well, great website, good drawings/diagrams, orders are always accurate. More product shots would help.

Rated 5 out of 5 stars

Easy to find what I needed based on description and the break out drawings that are provided. Price is better than my local Acura dealership

Rated 1 out of 5 stars

Don’t trust their horrible customer service with returns. They shipped me the wrong product and refused to make an exchange past their short return deadline. Spoke to managers Maribel and Joe and they... See more

Company replied

Rated 5 out of 5 stars

OEM parts at an affordable price, the accuracy of the part, fast shipping. Great 5 star service overall.

Rated 5 out of 5 stars

Site was easy to navigate. Communication during shipping was very good. The part came as advertised fit perfectly looks great.

Rated 5 out of 5 stars

I ordered some parts for my RDX, I received them earlier than expected. That’s always a plus. Parts came in well protected and were the correct fit. Two thumbs up.

Rated 1 out of 5 stars

Beware I think they are not selling oem parts on there website it shows water pump sold is yamada brand which has a stamp marked YNA but when I received mine it should YTC mark and look different... See more

Company replied

Rated 5 out of 5 stars

everything I bought came well packaged, the exact part numbers I needed. prices where on par with wholesale prices. would highly recommend

Rated 5 out of 5 stars

Fast shipping and perfect fit! Although it wasn't the color I was after, it's what was available and worked just fine. Pretty pricey for such a small piece but again I needed it

Rated 2 out of 5 stars

Shipping costs were 8 times the cost of the product. Customer service did not have the tools to fix this - became very expensive for a small piece of rubber that is less material than half a pencil.

Company replied

Rated 5 out of 5 stars

Navigating your website was very easy; great user interface! Descriptions and pics of parts assured me that I was purchasing the correct part. Reasonable pricing, too!

Rated 5 out of 5 stars

The product was exactly as described. If I encounter any situations where I need a part, I know this site is reliable.

Rated 5 out of 5 stars

Parts were exactly as described, genuine OEM and arrived promptly. Prices were competitive and installation went smoothly.

Rated 5 out of 5 stars

My experience was easy, prompt, and a perfect fit for my Acura! I will be purchasing more from the warehouse!

Rated 5 out of 5 stars

Being able to buy genuine Acura parts at a great price. I highly recommend this website for all your Acura car needs.

Rated 2 out of 5 stars

Took a long time to arrive, half the part was missing. Should be more detailed in the ordering process, kinda disappointed. Price is good.

Company replied

Rated 5 out of 5 stars

First time experience. It was easy to navigate to the parts I was looking for and needed . Order and delivery was simple. Definitely getting the rest of my parts from here

Rated 5 out of 5 stars

Great value on the exact and correct part I needed for my Acura. Fast shipping and delivery. Perfect fit.

Rated 5 out of 5 stars

I needed a part that I thought it would be so hard to find. Using and searching your website makes life so much easier. A great website for all of my Acura parts..

Rated 5 out of 5 stars

The only place I can find parts and accessories for my older acura at a reasonable price.

Rated 5 out of 5 stars

I wanted OEM parts and they had them. They helped verify that the correct part was being ordered. They were promptly shipped in secure packaging.

Rated 5 out of 5 stars

It was easy to navigate the website and find every part I needed. The shipping and arrival was fast. Thank you for your great service.

Rated 5 out of 5 stars

All parts were correct and priced right. Parts came from different states so some took a couple of weeks to arrive.

Rated 5 out of 5 stars

I loved the service.the parts were accessible and affordable the delivery was very quick

Rated 5 out of 5 stars

Price was much better than other dealers and the part was received quickly.

Rated 5 out of 5 stars

Great pricing for factory correct parts! Quick shipping and on time deliveries.

Rated 1 out of 5 stars

Part received was not what was ordered. Sent email but didn't get any response. Contacted Ebay and they refunded my purchase price. This is the only response I received from the AcuraPartsWarehours... See more

Rated 5 out of 5 stars

Easy navigation on the website. And I always enjoy my ability to control the sale.

Rated 5 out of 5 stars

The right part for half the price from my local Acura dealership parts house.

Rated 1 out of 5 stars

I placed my order on 12/15/25. The order sat there in processing status for 3 days then after chatting with them about it, they guaranteed it would be shipped that day. They changed the status to sh... See more

Company replied

Rated 5 out of 5 stars

Besides delivering genuine Acura parts they also expedite delivery too you. i will definitely buy again.

Rated 5 out of 5 stars

Part was reasonably priced, correct and arrived on time. Thank you!

Rated 2 out of 5 stars

Their website states openly that orders ship within 3 business days. I received my email with tracking that also states that the tracking number is NOT generated until or is SHIPPED. However this... See more

Company replied

Rated 5 out of 5 stars

of bolts and the such so I can compare to the ones in my vehicle to make sure they are correct.

Rated 1 out of 5 stars

Once we started the work on my car, we found the part was not needed. An RMA for the return was approved within the 30-day period. In the e-mail it said that a specialist would reach out to me to re... See more

Company replied

Rated 5 out of 5 stars

Great, fast easy to get online ordering and feedback... thanks guys

Rated 1 out of 5 stars

Do not order from Acura Parts Warehouse. The image descriptions on their website are misleading even when you use your VIN number you would expect to be able to pinpoint the exact part but instead I r... See more

Company replied

Rated 5 out of 5 stars

Item ordered was a genuine Honda/Acura OEM part, and exactly as described in the website,

Rated 5 out of 5 stars

Exactly what i was hoping for. they delivered! MAtts look awesome in wifes Acura.


Company details

  1. Auto Parts Store

Written by the company

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

503 reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

False "item has shipped" email

On 2/6/26, I received an "item has shipped" email but the following day and subsequent days tracking showed no progress and USPS still waiting for the package. It Wasn't til 2/11/26 that it was in USPS hands. They lied about the package being sent and When I tried to return the part, they denied my return due to minimum price policy. They dismiss their customers instead of owning their mistake. Customer service is the worst I've ever experienced.
2/25/26
It wasn't till 2/11 that it was in USPS possession. So don't say that it was out of your control. Admit your mistake and do what's right.

11 February 2026
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for your feedback.
While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be. Unfortunately, per our return policy we cannot proceed with your RMA due to under $8 per unit. Please refer to our return policy below. Again we apologize for the inconvenience.
www.acurapartswarehouse.com/service/acura-return_policy

Rated 1 out of 5 stars

Do not trust their return policy

Once we started the work on my car, we found the part was not needed. An RMA for the return was approved within the 30-day period. In the e-mail it said that a specialist would reach out to me to review shipping options. No one ever reached out. I reached out a few days later and was told since the part was not shipped within the 30 days, I can no longer return it. And they also said (rather rudely) that the e-mail did not say anything about a specialist reaching out, which it absolutely did.

13 February 2026
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for your feedback.
We are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future. Your feedback is essential for improving our services.

Rated 1 out of 5 stars

Poor quality, Poor customer service

I bought this cup holder assembly (with the sliding segmented lid) as a replacement for my 2009 Acura TL.
Installation went smoothly and it fit perfectly (its a very simple install). However, the very next day, while simply opening the sliding lid (normal gentle use, no excessive force), one of the plastic segments cracked and broke off. This is clearly a manufacturing defect in the material or design.
I contacted the seller right away. They refused any replacement or refund, stating that because the part was "installed," it's not eligible for return—even though the failure happened within 24 hours due to normal operation, not misuse or damage during install.
This is very frustrating, since Im right back where I started with a broken cup holder and Im out $180. The no-exceptions policy on returns for installed parts leaves buyers with no recourse for defective items.
If you're considering this for a 4th-gen Acura TL, I'd look for a higher-quality option (perhaps OEM or a better-reviewed aftermarket brand) or check forums like AcuraZine for proven fixes/mods. Save yourself the hassle and money—1/5 stars.

6 February 2026
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for your feedback.

We apologize for the confusion; we have reached out for images and part labels after the initial denial message. Please follow the instructions and submit images, as we are further reviewing your case. Again, we apologize for the inconvenience.
Thank you for your understanding.

Rated 1 out of 5 stars

Missing part and no resolution

I purchased three items from Acurapartswarehouse.com with mixed results. I ordered Roof Rails (Chrome), Crossbar (Silver) and the Bike Attachment (Roof Mount) Part #08L07-E09-200. The first two items arrived with all the parts included and were promptly installed on the vehicle with no issues.
However, when we went to install the bike mount, we discovered a critical part was missing the “Rear Plate”, without that piece the mount cannot be mounted to the crossbars. Pictures were provided to Acurapartswarehouse.com which stated all the parts were there. I asked that they review the pictures again and was told I would need to go to an Acura dealer to find the specific part number and get it from them. They (Acurapartswarehouse) said that they determined all the parts were there and that was the end of discussion.
I was going to send the part back but I figured once it was returned and then they realize not all the parts were there I would not get the refund and would also be on the hook to have it shipped back to me. I asked Acurapartswarehouse.com to have someone there open a bike attachment box and check, but was again told no I had to go to a dealer they don’t have a parts person to look for parts numbers. I was unable to obtain the part number from the dealer; I got part numbers for everything but the rear Plate.
The box the bike attachment arrived in was falling apart, and I suspect the missing part may have fallen out during shipping. Now, I’m out $166, with a part I can’t use, and no help from the company to resolve the issue.
If you’re able to get the parts you order from this site, it’s great. But if something is missing or goes wrong, don’t expect much help. Currently, I’m stuck with an incomplete product and no solution from Acurapartswarehouse.com

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, friendly service with a great product that exceeded my expectations.

28 January 2026

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