AcuraPartsWarehouse.com Reviews 503

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the fast and efficient delivery service, noting that parts often arrive sooner than expected and are well-packaged. Many people appreciate the high quality of the parts, confirming they are genuine OEM and accurately described. Consumers also find the pricing to be very competitive, often better than local dealerships, making it an affordable source for their needs. However, some customers encountered issues with the product, receiving parts that were either incorrect, not the exact color needed, or appeared different from OEM despite being advertised as such. A few other people also felt that shipping costs were occasionally disproportionately high compared to the price of smaller items, leading to dissatisfaction.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers praise the ease of finding products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the good and affordable... See more

Quality

Clients share positive opinions on quality, particularly regarding OEM parts. Many reviewers praise the... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers report simple ordering... See more

Based on these reviews

Rated 4 out of 5 stars

I didn’t buy the part yet but when it becomes available the parts counter man said he would call me . It’s rare part manufacture in Japan for Honda Motor Company and occasionally makes it to the stat... See more

Rated 4 out of 5 stars

Ordered a small part, quick delivery, not too bad cost-wise to ship. The bigger note is, the larger parts were outrageous to ship making them an absolute non-purchasable item thru this site. Shipping... See more

Rated 4 out of 5 stars

It was easy to verify that it was the right part. Unfortunately you guys didn’t have the exact same color that I needed but it was close enough.

Rated 5 out of 5 stars

I was looking for front brake discs for my 2014 Acura TL and came across this store recommended by a friend after checking my local auto parts shops. To my surprise, the aftermarket discs at the loc... See more

Rated 5 out of 5 stars

Genuine parts. Timely shipping at fair and reasonable prices. No dealer markup. Very completive pricing. I The cost of the product with shipping was close to half what the recommended dealer source re... See more

Rated 5 out of 5 stars

When the replacement TPMS sensors from a local tire shop didn't work, it was suggested to me to get OEM sensors. These ones weren't too crazy expensive, and they all worked as they should. I receive... See more

Rated 5 out of 5 stars

The whole experience was straightforward and the website was very easy to navigate. The order was place and we got the confirmation on the same day. The shipping was much faster than I expected. T... See more

Rated 5 out of 5 stars

Great experience with everything. Website is very nice to navigate, easy to find what you're looking for, and the prices are the best to be found. Will use AcuraPartsWarehouse for my future needs!! Th... See more

Rated 5 out of 5 stars

I have ordered a few things to fit an Acura TXS. Each time the part arrived in a timely manner. Since it is a genuine Acura part, it always fits perfect. I have tried buying from other vendors, but it... See more

Rated 5 out of 5 stars

Packaged well, great website, good drawings/diagrams, orders are always accurate. More product shots would help.

Rated 5 out of 5 stars

Easy to find what I needed based on description and the break out drawings that are provided. Price is better than my local Acura dealership

Rated 1 out of 5 stars

Don’t trust their horrible customer service with returns. They shipped me the wrong product and refused to make an exchange past their short return deadline. Spoke to managers Maribel and Joe and they... See more

Company replied

Rated 5 out of 5 stars

OEM parts at an affordable price, the accuracy of the part, fast shipping. Great 5 star service overall.

Rated 5 out of 5 stars

Site was easy to navigate. Communication during shipping was very good. The part came as advertised fit perfectly looks great.

Rated 5 out of 5 stars

I ordered some parts for my RDX, I received them earlier than expected. That’s always a plus. Parts came in well protected and were the correct fit. Two thumbs up.

Rated 1 out of 5 stars

Beware I think they are not selling oem parts on there website it shows water pump sold is yamada brand which has a stamp marked YNA but when I received mine it should YTC mark and look different... See more

Company replied

Rated 5 out of 5 stars

everything I bought came well packaged, the exact part numbers I needed. prices where on par with wholesale prices. would highly recommend

Rated 5 out of 5 stars

Fast shipping and perfect fit! Although it wasn't the color I was after, it's what was available and worked just fine. Pretty pricey for such a small piece but again I needed it

Rated 2 out of 5 stars

Shipping costs were 8 times the cost of the product. Customer service did not have the tools to fix this - became very expensive for a small piece of rubber that is less material than half a pencil.

Company replied

Rated 5 out of 5 stars

Navigating your website was very easy; great user interface! Descriptions and pics of parts assured me that I was purchasing the correct part. Reasonable pricing, too!

Rated 5 out of 5 stars

The product was exactly as described. If I encounter any situations where I need a part, I know this site is reliable.

Rated 5 out of 5 stars

Parts were exactly as described, genuine OEM and arrived promptly. Prices were competitive and installation went smoothly.

Rated 5 out of 5 stars

My experience was easy, prompt, and a perfect fit for my Acura! I will be purchasing more from the warehouse!

Rated 5 out of 5 stars

Being able to buy genuine Acura parts at a great price. I highly recommend this website for all your Acura car needs.

Rated 2 out of 5 stars

Took a long time to arrive, half the part was missing. Should be more detailed in the ordering process, kinda disappointed. Price is good.

Company replied

Rated 5 out of 5 stars

First time experience. It was easy to navigate to the parts I was looking for and needed . Order and delivery was simple. Definitely getting the rest of my parts from here

Rated 5 out of 5 stars

Great value on the exact and correct part I needed for my Acura. Fast shipping and delivery. Perfect fit.

Rated 5 out of 5 stars

I needed a part that I thought it would be so hard to find. Using and searching your website makes life so much easier. A great website for all of my Acura parts..

Rated 5 out of 5 stars

The only place I can find parts and accessories for my older acura at a reasonable price.

Rated 5 out of 5 stars

I wanted OEM parts and they had them. They helped verify that the correct part was being ordered. They were promptly shipped in secure packaging.

Rated 5 out of 5 stars

It was easy to navigate the website and find every part I needed. The shipping and arrival was fast. Thank you for your great service.

Rated 5 out of 5 stars

All parts were correct and priced right. Parts came from different states so some took a couple of weeks to arrive.

Rated 5 out of 5 stars

I loved the service.the parts were accessible and affordable the delivery was very quick

Rated 5 out of 5 stars

Price was much better than other dealers and the part was received quickly.

Rated 5 out of 5 stars

Great pricing for factory correct parts! Quick shipping and on time deliveries.

Rated 1 out of 5 stars

Part received was not what was ordered. Sent email but didn't get any response. Contacted Ebay and they refunded my purchase price. This is the only response I received from the AcuraPartsWarehours... See more

Rated 5 out of 5 stars

Easy navigation on the website. And I always enjoy my ability to control the sale.

Rated 5 out of 5 stars

The right part for half the price from my local Acura dealership parts house.

Rated 1 out of 5 stars

I placed my order on 12/15/25. The order sat there in processing status for 3 days then after chatting with them about it, they guaranteed it would be shipped that day. They changed the status to sh... See more

Company replied

Rated 5 out of 5 stars

Besides delivering genuine Acura parts they also expedite delivery too you. i will definitely buy again.

Rated 5 out of 5 stars

Part was reasonably priced, correct and arrived on time. Thank you!

Rated 2 out of 5 stars

Their website states openly that orders ship within 3 business days. I received my email with tracking that also states that the tracking number is NOT generated until or is SHIPPED. However this... See more

Company replied

Rated 5 out of 5 stars

of bolts and the such so I can compare to the ones in my vehicle to make sure they are correct.

Rated 1 out of 5 stars

Once we started the work on my car, we found the part was not needed. An RMA for the return was approved within the 30-day period. In the e-mail it said that a specialist would reach out to me to re... See more

Company replied

Rated 5 out of 5 stars

Great, fast easy to get online ordering and feedback... thanks guys

Rated 1 out of 5 stars

Do not order from Acura Parts Warehouse. The image descriptions on their website are misleading even when you use your VIN number you would expect to be able to pinpoint the exact part but instead I r... See more

Company replied

Rated 5 out of 5 stars

Item ordered was a genuine Honda/Acura OEM part, and exactly as described in the website,

Rated 5 out of 5 stars

Exactly what i was hoping for. they delivered! MAtts look awesome in wifes Acura.


Company details

  1. Auto Parts Store

Written by the company

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

503 reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The part was the wrong size and didn't…

The part was the wrong size and didn't fit properly. I had to go to the Acura dealership and buy the part there.

25 November 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

TPMS Sensors

When the replacement TPMS sensors from a local tire shop didn't work, it was suggested to me to get OEM sensors. These ones weren't too crazy expensive, and they all worked as they should. I received them a little sooner than was estimated, which was a plus!

14 November 2025
Rated 1 out of 5 stars

Issue with returns

Don’t trust their horrible customer service with returns. They shipped me the wrong product and refused to make an exchange past their short return deadline. Spoke to managers Maribel and Joe and they are the worst experience I’ve ever had. They have zero customer service skills and will not help you process exchanges. They prefer to loose a loyal customer than honor a return/exchange. Also, they create a bogus return online experience where the system will not let you submit the claim unless you enter certain language for the request to go through. Horrible customer service and returns. Just pay the extra cost elsewhere to save the hassle with these people and company.

20 November 2025
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We sincerely apologize for the inconvenience you have experienced. Please email us at support@acurapartswarehouse.com with [TRUSTPILOT Complaint] in the subject line and include your order number if applicable to ensure your issue is directed to management for review.

Your feedback is essential for improving our services. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Poor online experience and follow up

Incorrect size sold on website.

Failure to reply to request for exchange or refund in a timely fashion.

Unresponsive

Refuse to provide an exchange or refund.

24 June 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

Great experience with everything

Great experience with everything. Website is very nice to navigate, easy to find what you're looking for, and the prices are the best to be found. Will use AcuraPartsWarehouse for my future needs!! Thank you.

29 October 2025
Rated 5 out of 5 stars

worth it

everything I bought came well packaged, the exact part numbers I needed. prices where on par with wholesale prices. would highly recommend

29 October 2025
Rated 5 out of 5 stars

Fast shipping and perfect fit

Fast shipping and perfect fit!
Although it wasn't the color I was after, it's what was available and worked just fine. Pretty pricey for such a small piece but again I needed it

29 October 2025

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