Acra Lending Reviews 144

We've been working with Jordan Agosto and he has been amazing with figuring out programs for us and rushing closings when we've had to switch mid contract. Highly recommend Acra! Easily the best for brokered loans.

I can’t say enough about ACRA Lending, and especially George Noterman.

George is one of the best Account Executives I have ever worked with. He truly understands mortgages, the process, and what it takes to get deals closed. In this business, having the right lending partner matters, and George consistently delivers at a very high level.

His team, including Saleena and everyone else at ACRA, is proactive, knowledgeable, responsive, and always willing to help find solutions.

I told George this personally, and I mean it — ACRA Lending is the best NON-QM lender I have worked with.

Thank you, George and team, for always showing up and making a difference for my clients and my business.

I had an excellent experience refinancing my mortgage with Kenny Vong. In a world of automated systems and rigid approval processes, it was refreshing to work with someone so thoughtful, responsive, and solution-oriented.

From understanding my goals and financial strategy, to guiding me toward the best loan structure for my situation, Kenny was knowledgeable, thorough, and truly attentive throughout. We even navigated four time zones and a timeline that included my personal travel, and everything stayed on track. Kenny is exceptional at what he does.

I also want to recognize Kimberly Billings, who supported the process and helped ensure everything moved smoothly. Her kind and gracious demeanor made the process even easier.

In a process where automated systems and quick yes/no decisions can end a deal before it even begins, I was grateful to work with a team who genuinely listened and problem-solved.

I’m so grateful to have worked with Kenny and Kimberly and would absolutely recommend them.

Excellent rep, he's very quick and is always available if needed.

This lender is a joke!! Not only the worst communication I've dealt with as a Realtor but it got to a day before the close of escrow and they threw in items that should if bern handed with weeks prior.
My clients moved out of the house Thursday with a close date Friday and Friday the lender completely dropped the ball.
We had 3 appraisal s over value one being 100 thousand over the offer and they made an issue disputing the value ending with a broken transaction.
Buyer beware..
They will have you homeless if you dont watch out..
Horrible customer service and even worse company!!

ACRA Lending is great to work with—they do everything possible to close deals, even with tight timelines. Jordan is an excellent AE who truly stands out with his fast responses, professionalism, and availability, even after hours. Highly recommend!

Kenny Vong and Kimberly Billings were always available, quick to respond and extremely helpful in the loan process. We will continue to do business with Acra and look forward to the next one!

If I could give zero stars, I would.
Avoid this lender and their team. Communication is extremely slow — responses typically take 24–48 hours, and when you do get one, it often takes another several hours (or even a day) for management or the president to approve anything.

If you’re working on a double closing, save yourself the headache. You’ll be stuck waiting on underwriter or executive approvals while deadlines pass and expenses pile up — sometimes literally waiting in a hotel for the green light to fund.

I have had the pleasure of working with Jordan Agosta and his team-(Bill Dennis). This is my 2nd transaction with them, and I have to tell you, they are top notch. I came across a challenging loan involving a vesting issue. I provided to Jordan what he needed to be sure they can get this loan done for us. They were able to make it happen. In today's world Integrity goes a very long way. Jordan and Bill you both you are Amazing and I cannot wait until the next loan.

Thank you to Mindy Cheroke and Marcos Quinones for assisting my client with their bank statement loan. We had a few changes and this team made sure we got to the closing table on time. They went above and beyond to make that possible and for that I’m very grateful. Thank you again for all your hard work.

Jacob Marolf and his team at ACRA did an AMAZING job getting this file closed. They were able to close quickly and made a couple of exceptions right up front that no other lender would do. This transaction had a few property and customer issues, but Jacob was able to help us get around those issues and get it to the closing table! Everyone was happy!

Our loan officer, Jordan Agusto, was great! He navigated us through the loan process and expeditated all the paperwork to get us to the closing table as quickly as could be imaged.

Rose Sodano and her team at Acra Lending — Aggie and Shaun — are absolutely amazing to work with! They’re fast, knowledgeable, and incredibly supportive throughout the entire process. I can bring any scenario to Rose, and she always takes the time to walk me through it, explaining all the different loan options in a way that makes sense. They consistently go above and beyond, and to me, they’re truly the best of the best!

I had the pleasure of working with Jordan Agosto, Account Executive at ACRA Lending, and I couldn't be more impressed with his level of professionalism and dedication. From start to finish, Jordan was always available, incredibly knowledgeable, and consistently helpful throughout the entire process. His responsiveness and commitment to keeping things on track truly made a difference.

I also want to extend my sincere thanks to Bill Dennis for his support and diligence. Together, Jordan and Bill stayed on top of my file every step of the way, ensuring everything moved smoothly and efficiently. Thanks to their teamwork and attention to detail, we were able to get the file clear to close in just 9 business days—which is nothing short of phenomenal.

Thank you both for your hard work and exceptional service. It was a pleasure working with you!

Gidon Magier works hard at meeting needs. He answers questions timely and makes himself available. He is a great AE. You should have more like him.

Jordan Agosto is a top notch account executive and helped me navigate an extremely complex transaction for a client of mine. He was patient, kind, and very knowledgeable. Kept me laughing even during times of stress. Give this man a raise!!! Thank you Jordan and the ACRA team!

I can't thank Marcos and his team to get this to the finish line. Marcos i could not have done this without your help. thank you again for everything you and your team did.

Bill and the entire Processing Team were incredibly helpful throughout the entire transaction! Their commitment and diligence made all the difference in seeing it through to a successful close. We truly couldn’t have done it without you. Thank you again for everything!

This was my very first file working with Jordan Agosto, and I am beyond impressed. In over 10 years in the mortgage industry, I have never worked with an account executive as responsive, helpful, and proactive as Jordan. From start to finish, he was on top of every detail, communicated clearly and consistently, and went above and beyond to ensure everything stayed on track. Even with a documentation-heavy file, he made the entire process smooth and efficient. I am truly grateful for his partnership on this file—Jordan sets the bar incredibly high, and I look forward to working with him again!

Super great experience! working with Jeffery made this process extremely simple and fast, from initial process to closing. Jeff was always available for questions and guidance through this process. If, you are looking quick and transparent process, reach out to Acra Lending and ask for Jeffery.