Acquafiller Inc. Reviews 169

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely fantastic! Like a lot of people I was initially sceptical buying dermal fillers online and off the internet but in hindsight when doing business with Acquafiller there really... See more

Company replied

Rated 5 out of 5 stars

Easy to locate product, and very easy check out process. The customer support team couldn't have been more helpful, they talked me through the entire process, and still stayed in contact with me wh... See more

Company replied

Rated 5 out of 5 stars

I've had two successful order and deliveries and the products are authentic. I've worked with these products for years. The customer service and teamwork they have is amazing. I love the updates via... See more

Company replied

Rated 4 out of 5 stars

Everything went smoothly except the pricing and later on I have to pay additional money for custom clearance and funds exchange. Please let the buyers know about the money exchange difference and cus... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Acquafiller.com official site, a wholesale company, which specializes in sales of cosmetic dermal fillers, professional cosmetics, anti-aging products and products for the aesthetic medicine, implants and many other medicines and medical devices of highest quality at most competitive prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

169 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Awesome service

Fast delivery and easy ordering process

11 March 2026
Acquafiller Inc. logo

Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Review

Good service

6 March 2026
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Very happy

Very happy. Thank you!

8 February 2026
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Very speedy delivery

Very speedy delivery with lots of tracking info

10 January 2026
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Great place to do business with

Well, Sara is the one who always at every time I place and order she helps me. She is very nice, although of course is not on the phone but just in a written chat.

13 January 2026
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Good fast delevery

Good fast delevery. Nice product.

5 December 2025
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Payment was easy with PayPal

Payment was easy with PayPal, before this it was difficult with bank transfers. The other best part is that I got the biosimetric within 4 days of ordering!

9 October 2025
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Reply from Acquafiller Inc.

We appreciate your feedback. Messages like yours are important to our current and future customers.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, Great product. Packing done right. Recommend AAA+++

5 October 2025
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Reply from Acquafiller Inc.

We appreciate your feedback. Messages like yours are important to our current and future customers.

Rated 3 out of 5 stars

It’s been a week since I paid for Botox…

It’s been a week since I paid for Botox and it’s not been delivered yet! It means for I waisted over $300 for nothing! When I receive the Botox, it’ll be warm already and I can’t use it. It’s gone!

27 September 2025
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Reply from Acquafiller Inc.

Products delivered to 884767527427 / 884963149810 via FEDEX EXPRESS.

Hi Tatiana Lugodina. Thank you for your feedback. You are a long-time customer with over 25 orders purchased and successfully received. We experienced a slight delay with this last order due to changes in customs forms in the United States.

Rated 1 out of 5 stars
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Reply from Acquafiller Inc.

Updating - Product delivered through number 884769229983 (FEDEX EXPRESS.)

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Updating September 30
Your order was sent through FedEx Express and your tracking number is 884769229983 soon you will be able to monitor your delivery.

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We are sorry for what happened. I've already identified what happened to your order. We recently updated our online store system and migrated all orders to the new system. An error occurred with your order status while migrating the system. We're shipping your order and will also include a company gift. I've already resolved your order internally. We'll update the status to shipped within the next 24 hours. We'll provide the tracking number here so other customers can follow the resolution of your case.

Rated 2 out of 5 stars

Arrived late and damaged

Arrived extremely late and damaged. No discount from company due to tariff issues. I only recieved 4.00 discoint due to my many many purchases and point system. No discount or complimentary product due to delays beyond what the website states. VIOLATION OF CONFIDENTIALITY AS A RESPONSE.

10 April 2025
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Reply from Acquafiller Inc.

Hi Laura Schaeffer, your order was successfully delivered within the timeframe previously informed through our chat, but we understand your concerns. Regarding the rewards program, you had 200 points and received a discount of $-4.62. You can check this in your order history.

We will always be here to answer your questions and concerns related to your orders.

Rated 5 out of 5 stars

The product is original

The product is original, the quality of service is high. I recommend the store for shopping.

8 February 2025
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 5 out of 5 stars

Best price

Best price, highest quality, fast delivery ++++++++

16 January 2025
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Reply from Acquafiller Inc.

Your feedback is very important to our customers
We appreciate your trust in our company

Rated 1 out of 5 stars

The prices went up 5 times there price…

The prices went up 5 times their price in 2 weeks. 30% pmma 10x3ml was $800, and now it's $4,700...something seems pretty suspicious, i would stay away from this company

18 January 2025
Unprompted review
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Reply from Acquafiller Inc.

We have recently updated our payment system in our online store. We are sorry that you did not understand the currency conversion. Now you can see the price of products in both US Dollars and other currencies. The price in US Dollars of the product you are mentioning here is $700. The price of the same product you are mentioning here of $4700 is in another currency. If you have any questions, we are in the online chat to help.

Best regards,

Rated 1 out of 5 stars

DID NOT RECIEVE ORDER

There is Always a lot of trouble and issues placing orders. Shipping is slow. It states 2 to 5 days but you won't recieve order in that time frame. Items are over priced. After 10 days I contacted the company. It was then they SARA me there was a strike. I was not informed prior to delivery. There was no accountability or apology. UPDATE. ORDER WAS DELIVERED TO INCORRECT ADDRESS. Now I have to wait for another order to be shipped from Brazil to the U.S.

12 January 2025
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Reply from Acquafiller Inc.

02/03/2025 Update

Updating information about the delivery of the client Laura. We received the delivery confirmation today, March 2, 2025, through the FEDEX system.

Our clients and future clients can confirm the delivery at the link

https://www.fedex.com/fedextrack/?trknbr=1221572884070005371400771690676615&trkqual=2460703000~771690676615~FX

We apologize for the delay due to the customs strike and we will always be here to help.

______________________________________________________________________

01/25/2025 Update

We have successfully shipped your new product. We have sent you a free Restylane Volume due to the issue with your previous shipment.

You can track your order on www.fedex.com with tracking number 771690721817

We are always here to answer your questions

Best regards,

Acquafiller.com

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Hi Laura, we appreciate your feedback, it is important for our company to improve our processes.

Your order was shipped within the timeframe provided. You completed your order on 01/14/2025 and we shipped your order via fedex express the same day. You can check this information at

https://www.fedex.com/wtrk/track/?tracknumbers=771388191896&cntry_code=US

It is important to know that we send a message informing them about the customs strike in the country where we stock our products, which is delaying deliveries. This has affected not only our company but all companies that export. Your order is on its way, but we ask for a little patience, since the customs process does not depend on our company but on the local government.

We are sorry for this, but we are always attentive to any changes in exports.

It is important to know that the customs process for your order was successfully completed today, 01/22, and your order is already on its way to your country. We are monitoring your delivery until it reaches its destination.

We will always be here to answer all your questions. questions.

Acquafiller Team

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