Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... See more
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Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Contact info
2420 Grenoble Road, 23294, Richmond, United States
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Ordering was simple on line
Ordering was simple on line. I got what I asked for and got it in a timely manner. Quick actually. Thank you
all rolls showed up with fork damage
all rolls showed up with fork damage. first 10 feet of each roll was unusable
Professional
You were extremely courteous, knowledgeable, and understanding. It was an absolute pleasure dealing with you and your people are excellent. I have already referred you to two other contractor friends of mine. I was that impressed. Thank you.
Ordered and it was shipped timely all…
Ordered and it was shipped timely all came in with no damage and in a timely manner.
Everything that was delivered came very…
Everything that was delivered came very quickly, and the measurements worked exactly as advertised and the Dor solution is excellent.
The acoustic panels we ordered look and…
The acoustic panels we ordered look and function great. Noise has been reduced substantially. We did have a small issue with a crease in one of the panels, but our sales rep, Kevin, took care of it immediately. Great customer service!
Acoustical Solutions is always a…
Acoustical Solutions is always a pleasure to deal with. Friendly, open communication throughout the process.
Damaged Corners
The panels are good at absorbing sound however the corners of several of the panels were crushed because the box had no corner guards. They need to do a better job of packing the panels
Love that Green Glue!
Waste of money Worthless
The product does not work as advertised.
waste of money.
The inventor fool wanted to used tires

Reply from Acoustical Solutions
They're the best
They have quick shipping, and the selection of great products is unmatched. I'm a repeat customer (many times over).
Thanks!
Great support
Very helpful on the phone. Sent samples, timely. The order process was very efficient. The product was out outstanding.
Real person available to answer…
Real person available to answer questions. Order shipped quickly.
From what began as a general internet…
From what began as a general internet search, Steven Steven Snider took our inquiry ad developed it into the product we needed. Very helpful and timely. Product quality is good. Very happy with what we received
Awesome results!!
Awesome results!! The 6 millimeter rubber underlay in an attic was just what the doctor ordered. I was concerned with impact noises going through the floor. During the construction process it was definitely loud, but after putting down the rubber underlay and LVP it is not noticeable. A couple of notes about install, this product is heavy, so having a plan especially if you are going up stairs is important, a stair dolly works well if you have good upper body strength. This product is hard to cut, if I need to do this again I will experiment with different types of cutters. I went through 45 blades in my utility knife, they dull quickly, not a big deal but good to know.
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