Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
what i enjoyed about purchasing from Richard was that there was no messing around! I called him had a honest professional conversation about the vehicle i was interested in. I told him exactly what i... See more
So why do I keep going back to Acklams? The answer to that is simple, they're the best. I've said before, excellence comes from the top down and bottom up. From the owner Chris to the entire team. I'v... See more
Great experience from top to bottom. Gave me a decent trade in on my car (a convertible, around Christmas) when everyone else was low balling me. The Lotus Emira Joe sold me is immaculate - and the... See more
Company details
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Hi I bought a Range Rover Sport
Hi I bought a Range Rover Sport, collected yesterday. All aspects of communication was perfect, the car was exactly as described and good value also. I dealt with Paddy Barry and found him knowledgeable, professional and well able to deal with all questions. Purchasing a car, based on an internet video can be daunting, but all was to our complete satisfaction. Well done Paddy. Acklam showroom and operation will provide complete confidence to any prospective purchaser
6 May 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience purchasing your Range Rover Sport from Acklam Cars.
It's great to know Paddy provided knowledgeable, professional and helpful support throughout the process, answering all your questions and making you feel confident with your purchase. We understand buying a car remotely can feel daunting, so we're thrilled the vehicle was exactly as described and that the whole experience met your expectations.
We'll be sure to pass on your kind words to Paddy. Thank you for your recommendation, and we hope you enjoy your new Range Rover Sport.
All the best,
Everyone at Acklam Cars
Paddy provided exceptional customer…
Paddy provided exceptional customer care with great knowledge of the Audi RS3 he sold to me; Paddy got back to me immediately with answers to every question and query I had. The car was handed over to me in exceptional condition and it was a pleasure and privilege to be able to purchase a car from such an exclusive gem of a car centre in Middlesbrough
5 May 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Paddy provided exceptional customer care and shared his knowledge of the Audi RS3 throughout your purchase.
It's great to know he was able to answer all your questions quickly and make the whole process such a positive experience. We're also pleased to hear the car was presented in exceptional condition and that you enjoyed your visit to Acklam Cars.
Your kind words and recommendation mean a great deal to the whole team. We hope you enjoy your Audi RS3 and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you received great service from the team at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Good sales, bad after sales experience
New Range Rover was as expected in perfect condition when collected 5 stars on that aspect but they sold my part exchange to a customer within a day or so of that deal and and then I had 2x parking tickets from the car that I sold as the logbook didn’t have time to change with dvla as they sold it very quickly and I was left with the bills of the tickets at a place that I had never been too and they told me that I had to pay it
Good sales but bad after sales experience thought a company of this size would have stood up and paid for the parking fines as I didn’t own the car when it happened or at least passed it on to the new owner
Don’t know if I would use them again
4 July 2025
Excellent customer service from viewing…
Excellent customer service from viewing to purchasing the car.
Highly recommended.
24 April 2026
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you received excellent customer service throughout your journey with Acklam Cars, from viewing the car through to completing your purchase.
Your recommendation means a great deal to the whole team, and we're thrilled we could provide a smooth and enjoyable experience. We hope you enjoy your new car and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
amazing service and very welcoming.
Just purchased my new car and couldn’t be happier with the experience. The whole process was smooth, professional, and stress-free from start to finish. The team were really helpful, answered all my questions, and made sure everything was sorted quickly. Absolutely love the car—would definitely recommend!
13 March 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a smooth, professional and stress-free experience when purchasing your new car from Acklam Cars.
It's great to know the team were helpful, answered all your questions and made the process as easy as possible. We're thrilled that you're loving your new car and truly appreciate your recommendation.
We hope you enjoy every mile and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your great review.
We're delighted to hear you received superb service from the team at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
First class service again
First class service again! Car was prepared so well it was as new!
Knowledgable and polite staff
19 April 2026
Unprompted review
Reply from Acklam Cars
Thank you for your fantastic review. We're delighted to hear you received first-class service from the team once again.
It's great to know the car was prepared to such a high standard and that our knowledgeable and polite team helped make your experience a positive one.
Your continued support means a great deal to us, and we truly appreciate your kind words.We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you found great value all around with your experience at Acklam Cars.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
I recently purchased a Porsche 718…
I recently purchased a Porsche 718 Boxster GTS from Acklam Cars. The car is excellent, and several members of the team were professional, polite, and helpful throughout my visit. The staff member who showed me the vehicle in the showroom was knowledgeable and courteous, and the colleague who completed the paperwork handled everything efficiently.
My only observation is that the salesperson I had dealt with throughout the purchase was not closely involved in the handover on the day. While I appreciate the dealership was busy and the team who assisted me were very good, a little more continuity at the final stage would have completed the experience.
Overall, I am very pleased with the car and appreciative of the support provided by the staff. A small improvement in the handover process would make the experience even stronger.
16 April 2026
Unprompted review
A professional and exceptional customer…
A professional and exceptional customer service experience delivered by Richard Ellyatt of Acklam Cars. Effortless process with all the administration dealt with in tandem to delivery. Highly recommended!
15 April 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Richard provided a professional and exceptional customer service experience and made the whole process effortless from start to finish.
It's great to know everything, including the administration and delivery, was handled smoothly. Your recommendation means a great deal to the whole team, and we truly appreciate your support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Just bought my 3rd vehicle from Aklam…
Just bought my 3rd vehicle from Aklam cars and the service and the outstanding customer service I won’t go anywhere else again they are by far the best around thank you Paddy again amazing 🤩
14 April 2026
Unprompted review
Reply from Acklam Cars
Thank you for your fantastic review and for choosing Acklam Cars for your third vehicle! Your continued loyalty means a great deal to the whole team, and we're delighted to hear you wouldn't go anywhere else.
It's wonderful to know Paddy once again provided outstanding customer service and made your experience another great one. We truly appreciate your kind words and your continued support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars again in the future.
All the best,
Everyone at Acklam Cars
With Acklam everything is taken care of!
With Acklam, everything is taken care of. Such a seamless transaction, from seeing the car, agreeing a deal and driving away. Acklam take care of everything!
9 April 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a great review. We're delighted to hear you had such a seamless experience from viewing your car through to agreeing the deal and driving away.
Making the process as straightforward and stress-free as possible is something we take great pride in, so it's fantastic to know everything was taken care of for you. We truly appreciate your support and hope you enjoy your new car.
All the best,
Everyone at Acklam Cars
Excellent customer service
From the moment i walked in i was looked after by Paddy, he made my experience so easy and with the help of John i was able to purchase the car i was looking for, even though like a dufus i had lost my V5 registration form, John was able to sort this out in a jiffy and put me in my car within days. Excellent service and vehicle, I will definitely buy from these guys again. Highly recommend, 5*plus.
11 April 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an amazing review. We're delighted to hear Paddy and John made your experience so easy and helped you get into the car you were looking for.
It's great to know the team was able to quickly resolve the issue with your V5 and keep everything running smoothly. We're thrilled you were happy with both the service and your new vehicle, and your recommendation means a great deal to us.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars for your next purchase.
All the best,
Everyone at Acklam Cars
Efficient,friendly.
8 April 2026
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you found our team efficient and friendly.
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Outstanding service great experience
Been going to Acklam car centre for a very long time now the service and knowledge about cars has always been outstanding there very welcoming make the whole process easy with tailored options to suit , my experience has alway been great and its always been a great pleasure to deal with them I could name names who dealt with me but to be honest the whole team are great very friendly and caring to my custom so it's a very big thank you to you all at Acklam car centre will see you all again for my next car purchase 🚙👍
3 April 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for your continued loyalty to Acklam Cars. It means a great deal to us that you've trusted us for so many years.
We're delighted to hear you've consistently received outstanding service and found the team welcoming, knowledgeable and committed to making the process as easy as possible. Your kind words about the whole team are truly appreciated and will mean a lot to everyone.
Thank you for your continued support. We hope you enjoy your new car, and we look forward to welcoming you back for your next purchase.
All the best,
Everyone at Acklam Cars
Good service A pleasure to see so many…
Good service A pleasure to see so many top quality cars
28 March 2026
Reply from Acklam Cars
Thank you for your great review. We're delighted to hear you enjoyed our service and appreciated the selection of top-quality vehicles we have on offer.
Your kind words mean a great deal to the whole team. We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
An enjoyable experience
I recently purchased an RSQ8 from Acklam Cars and Paddy made the whole process straightforward and simple. All the staff were excellent and attentive and dealt with everything in a slick professional manner.
An enjoyable experience all-round and would certainly recommend anyone looking for a high end car to check out Acklam, you won't be disappointed.
31 March 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had an enjoyable experience purchasing your RSQ8 from Acklam Cars.
It's great to know Paddy made the whole process straightforward and simple, and that the rest of the team provided attentive, professional service throughout.
Your recommendation means a great deal to us, and we're thrilled you were so pleased with your experience.We hope you enjoy your RSQ8 and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
I dealt with Liam
I dealt with Liam, Head of Sales, he was excellent to deal with.
I was very impressed by their showroom and excellent selection of super prestigious cars, from all the top manufacturers, a very stylish set up, everyone very smart and well dressed and knowlegable.
I would certainly deal with them again.
30 March 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Liam provided an excellent experience and that you were impressed with our showroom, our selection of prestigious vehicles and the professionalism of the team.
We hope you enjoy your new car and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Had an amazing experience buying from…
Had an amazing experience buying from this company , from first contact to driving out the door in our new car , we where treated brilliantly , spoke to Richard who was extremely knowledgeable about the car and answered all my questions and concerns , he’s a real asset to the company , Jake explained every button and gadget and was extremely polite and knowledgeable , all the staff in general seem to work great together, I definitely wouldn’t hesitate in recommending this company to anyone looking for there next car. Well worth the trip from Scotland and would gladly do it again .
30 March 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an amazing review. We're delighted to hear you had such a positive experience from your first enquiry right through to driving away in your new car.
It's fantastic to know Richard's knowledge and support helped answer all your questions, and that Jake took the time to explain all of the car's features during handover. We'll be sure to pass on your kind words to them both.
We're especially grateful that you travelled all the way from Scotland to visit us, and we're thrilled it was worth the journey. Your recommendation means a great deal to the whole team, and we truly appreciate your support.
We hope you enjoy your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
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