Acer Laptops 

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Rated 1 out of 5 stars

I recently bought a new Acer Aspire 3 from Harvey Norman less than 3 months ago . On a sticker on the laptop it’s says Faster Wireless Connection . The WiFi has worked about 5% of the time I’ve ha... See more

Rated 1 out of 5 stars

DO NOT BUY Acer Swift 1: mouse pad stopped working days outside of warranty period - took this one on the chin as a plug-in mouse sorted the problem. Then however the left hinge came adrift with l... See more

Rated 1 out of 5 stars

Brand new Acer. Right speaker not working. Returned for repair. Got it back after one month. Fault not fixed. Asked for refund. Acer refused refund and refused to communicate further. Looking i... See more

Rated 3 out of 5 stars

CORRECTION: just got a phone call to say I will be having a replacement PC. wait & see Yet I called again to find out the status of my PC repair they can't give that as they don't have no clue if act... See more

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Rated 1 out of 5 stars

I beg you...DO NOT GET THIS LAPTOP BRAND

I beg you...DO NOT GET THIS LAPTOP BRAND!!
I have spent alot of money on an i7 Acer Swift laptop and it might aswell be an i3...well we are talking about acer aren't we? Dont do it! Go for anything BUT acer! I made the mistake of going for them lol, the laptop freezes and is no good, absolute trash

21 April 2020
Unprompted review
Rated 1 out of 5 stars

I will never buy another Acer product

I will never buy another Acer product. I have has an Acer Aspire ES 15 for less than 3 years. Throughout this time, the laptop has repeatedly frozen during sessions - this is bearing in mind I essentially only use an Office suite and occasionally an internet browser, and never try to multi-task because this shoddy product cannot handle it - requiring a hard reboot each time. No prizes for guessing that leads to a very dead hard drive.

Acer customer support blame everyone but themselves. 'If you're using it a lot it's inevitable.' When challenged with the aforementioned information they repeat the same stock response or then blame the Windows update process. Why manufacture a product that can't adequately run a Windows OS?

Further to this, I was advised to source an Acer hard drive online, but the product is jo available on their store. The cost just for shipping would have been £50 which to be frank is, in my opinion, more than the product is worth.

I think it's time to source a new, non-Acer product regardless of the cost.

16 April 2020
Unprompted review
Rated 1 out of 5 stars

More like negative one..bought a acer…

More like negative one..bought a acer computer in jan and ive already got it sent off twice for the same freaking problem. I didnt drop it or anything but my computer still works, the audio and all still works and i can hold a light to the screen and see it on and playing. Its like someone turn down my contrast very low and i cant get it back up. Same problem both times now..WITHIN LIKE 2 MONTHS its basically new. I absolutely dont recommend acers computer to anyone!! Its slow and lags alot! My kids do their school work on this all their work now im sitting here with. This cornavirus stuff and lockdown, no computer, no schoolwork now for a week and the same problem with a 2 month span!! BECAUSE OF YALL MY KIDS ARE A WEEK BEHIND IN SCHOOL( no biggie whatever but still). I will not buy another from this company acer!!
THANKS ACER FOR A WASTE OF FREAKING TIME AMD MONEY AND NO SCHOOLWORK!

3 April 2020
Unprompted review
Rated 1 out of 5 stars

Acer Technical Support

Bought an Acer Aspire F 15 a couple of years ago (from PC World) and never really had any problems until I decided to use my built in webcam as a necessity; just as everyone else is, in the middle of this Covid-19 pandemic. Only ever used it once before for a survey.
So.I clicked on the App and it came up saying "we can't find your camera". Thus, I contacted Acer Tech Support. When I eventually got through some guy on the other end, who I could hardly hear told me to try this that & the other. Nothing worked to resolve the issue and he was becoming impatient with me & quite rude actually so I gave up.
I tried all sorts of common sense things but still no joy so I rang them again and this time the 'supposedly tech support' guy who answered was of the same attitude. He told me the only option was to do a full Windows 10 reinstall; and so I did.
Rang again and explained that nothing still hadn't worked and the explanation then was "you bought it from PC World, they'll have to fix it", and he then cut me off.
If you've got a faulty Acer, don't bother contacting them. Go to your local PC shop as I intend to do. You may have better luck.
I will never buy another Acer product.

31 March 2020
Unprompted review
Rated 1 out of 5 stars

I wish I could give this

I wish I could give this - minus 10 but this is the lowest rating and far to generous. Acer Aspire 1 should NEVER be in the same sentence as the words computer or device. It is total crap it barely has enough memory to open and i can;t even download Office 365 as there is not the space despite me deleting everything I can to free space. Acer don't give a damn NEVER go near an Acer computer - you have been WARNED

25 March 2020
Unprompted review
Rated 1 out of 5 stars

Awful experience with this company

Awful experience with this company. I ordered a laptop and paid by credit card and was given a delivery date of 4 days. On the evening of day 3 I got an email saying they needed ID before the sale could go ahead. I emailed the, back asking what they meant by ID as the credit card was my ID. They replied again saying they needed ID without saying what they meant. I cancelled the order and asked for verification that the order was cancelled and that my credit card hadn’t had funds taken from. Obviously this verification never happened. Avoid.

19 March 2020
Unprompted review
Rated 1 out of 5 stars

Don’t buy Acer!! Acer hold goods to rand some.

Warning!! Acer Predator Helios 300 gaming laptop is faulty the ink on keys wears in less than 4 months, so no words visible.

My case, 3 months after purchase of laptop experienced words wearing of keys, so I sent it back to Acer for repair under warranty as this should not be happening to a new laptop.

Acer is refusing to repair as they say it is wear! And want me to pay £169.99 for new key caps. Be aware only 2 keys have this fault in my case.

I refused as it is clearly a manufactured fault, they will not even send me back laptop not repaired unless I pay £49.95.

Now above a thousand pounds down and have no goods.

6 March 2020
Unprompted review
Rated 1 out of 5 stars

AVOID ACER LAPTOPS AT ALL!

When I bought my Acer Aspire E15 2 years ago, I had to go to the service center right after I opened my brand new laptop because theres already a slow/low ram the first time I used it. I think they changed the ran but I still don't think my laptop was performing enough for the spec it has. For the record, I never dropped my laptop but there's a problem with how the parts of my laptop are attached to each other. I just accepted all the f*** up things about because I hate going back and forth to the service center plus all the money I'm losing because I can't work without my laptop. Now Im not even sure I'm laptop is going to make its 2 years mark. Its parts are starting to break apart!! Again I never dropped my laptop. My mom was also using acer and it's also shi*ty

6 March 2020
Unprompted review
Rated 1 out of 5 stars

Avoid Acer aspire.

Bought an Acer Aspire and now wish I hadn't. It's the worst computer I have ever had. It's so slow to do even the most basic tasks. It was ok for the first 3 months, then started getting slower and slower. I binned all the pre installed apps that I could, but made no difference. Also, Windows 10 is the worst OS I have ever used. Avoid both, go Apple.

27 February 2020
Unprompted review
Rated 1 out of 5 stars

I buy Acer 3 and I loose money.It's not…

I buy Acer 3 and I loose money.It's not worth $50 , it's very,very slow I buy new one 2 weeks ago in feb.20-2020.Lenovo is like racing car comper to acer (3 months old) I wont buy tise garbage acer in my life never.

22 February 2020
Unprompted review
Rated 1 out of 5 stars

Read the reviews before buying Acer

Read the reviews before buying Acer, absolutely useless,slower than a snail slow to load to the internet,couldn't download the software for my new printer.Buyer beware,I see a couple of 5 star reviews,they must be Acer employees because most are 1 star.

22 February 2020
Unprompted review
Rated 5 out of 5 stars

Acer is an Ace!

I have had my Acer laptop for ...for...for I don't know HOW many years and it is still going strong. I did have to get a new motherboard at one point, but the computer shop person told me it was a great computer and highly recommended paying to have it put it. That was probably 4-5 years ago. Love it!

12 January 2020
Unprompted review
Rated 2 out of 5 stars

I bought this for my high school…

I bought this for my high school laptop. The battery life is okay and so is the build quality. I am not satisfied with the fan noise however. When the GPU is being used the fan gets very loud. The computer overheats which makes it impossible to use. The finger print scanner is useless as it works 10% of the time. Avoid this laptop and go with something else.

9 January 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed, would not recommend.

I would suggest that you don’t buy from Acer, based on customer service or lack of. I bought an Acer Swift for a gift at Christmas, couldn’t see return policy online but assumed it was reasonable. It isn’t. Despite it being Christmas they operate a 14 day return policy (virtually impossible to find online), with no flexibility. So if you buy it other than at the last minute, you’re stuck with it.

30 December 2019
Unprompted review

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