Ace Grading Reviews 1,354

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and overall positive user experience. Many highlight the exceptional quality of the slabs and the unique artwork on the labels, which enhance the presentation of their graded items. People also appreciate the efficient turnaround times and the clear communication throughout the grading process, making submissions easy and reassuring. However, some customers were dissatisfied with the service, citing issues with delayed turnaround times, especially for expedited services, and a lack of communication regarding these delays. A few reviewers also mentioned receiving cards with new imperfections or experiencing discrepancies in grading results compared to their own assessment.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick turnaround times, excellent... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease and clarity of the... See more

Response time

Users describe positive interactions with response times. Many customers praise the fast turnaround times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve graded with Ace twice - using two different levels of their service and both times I’ve recieved 10’s which has been wonderful to see. Only thing I’d have a bug bear about would be the DHL return... See more

Rated 5 out of 5 stars

The people at ace grading did an amazing job! I always love how the cards come back looking better than before! It’s always an easy process when submitting for grading. I won’t be using anyone else an... See more

Rated 5 out of 5 stars

Excellent service, got my cards back much faster than anticipated. Got some excellent grades as well which made my week! Postage back was safe and secure, brilliant communication, can’t wait to send a... See more

Rated 5 out of 5 stars

I use Ace for all of my Grading i wouldn't use any other company! The communication is top notch, the slab quality is unmatched and the Art work is out of this world. Very happy customer will continue... See more


Company details

  1. Trading Card Store

Written by the company

Ace Grading offers collectors modern, consistent and transparent card grading. Ace Grading believes at its core that trading card grading is evolving. While the authentication and grading process remains the most critical element of our service, we want to push the boundaries. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to show it off. Therefore we've designed our custom plastic casing and labels to represent this. Our clear and rigid case provides the best protection for your card, but at the same time, it exemplifies the encased card to ensure that, as a whole, your card feels like a trophy piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ace grading ultra service

Great experience submitting through Ace, I used the 5 day service which was perfect and fairly priced. The label is amazing and I believe long term value will be equal to or better than PSA. Submissions securely returned wrapped in a box in another box so very protected. Would recommend to everyone

23 February 2026
Unprompted review
Rated 4 out of 5 stars

Love ace labels

Love ace labels, prices and time to wait is great, only downside is reholder and crossover subs are only really available at the luxuary level.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great grading company

Great grading company, fast and easy submissions especially now when all services seem to be open permanently. And the ace labels are extremely good looking compared to most other grading companies

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I have had several submissions with Ace…

I have had several submissions with Ace Grading now and each time it only gets better. The care and effort they put into creating their labels is unreal. The quality of the slab as well is unmatched. Would 100% recommend to anyone.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Well what can I say

Well what can I say. Second time grading with Ace and it's just a terrible company I pay for a 5 day ultra tern around and it's never been close to the 5 days. More like 15+ there customers services team do not reply to email and the attitude when you call them is shocking.

I was told good things about Ace but I wouldn't be recommending to anyone seem they take your mum and give below average service.
Just read they are -600k in losses

Avoid at all cost as your card either turn up damage or stolen.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

The Collectors Grader!

I have been grading with Ace for a few months now, previously I was worried about sending them overseas to be graded. I realised Ace labels were an thing and they were UK based, and after my first submission was returned I was hooked! The quality is phenomenal compared to the flimsy slabs of their competitors, I will not be grading with anyone else. I will always choose Ace, they are UK based, fair in their processes and all around amazing product, and the care and attention to detail they provide the collectors who put their trust in them is amazing. Always grateful.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great first experience

Very impressed with my first Ace Grading submission experience. Order completed within specified timeframe and slabs are high quality with great labels that set them apart from the competition!

16 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look