Ace Grading Reviews 1,354

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and overall positive user experience. Many highlight the exceptional quality of the slabs and the unique artwork on the labels, which enhance the presentation of their graded items. People also appreciate the efficient turnaround times and the clear communication throughout the grading process, making submissions easy and reassuring. However, some customers were dissatisfied with the service, citing issues with delayed turnaround times, especially for expedited services, and a lack of communication regarding these delays. A few reviewers also mentioned receiving cards with new imperfections or experiencing discrepancies in grading results compared to their own assessment.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick turnaround times, excellent... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease and clarity of the... See more

Response time

Users describe positive interactions with response times. Many customers praise the fast turnaround times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve graded with Ace twice - using two different levels of their service and both times I’ve recieved 10’s which has been wonderful to see. Only thing I’d have a bug bear about would be the DHL return... See more

Rated 5 out of 5 stars

The people at ace grading did an amazing job! I always love how the cards come back looking better than before! It’s always an easy process when submitting for grading. I won’t be using anyone else an... See more

Rated 5 out of 5 stars

Excellent service, got my cards back much faster than anticipated. Got some excellent grades as well which made my week! Postage back was safe and secure, brilliant communication, can’t wait to send a... See more

Rated 5 out of 5 stars

I use Ace for all of my Grading i wouldn't use any other company! The communication is top notch, the slab quality is unmatched and the Art work is out of this world. Very happy customer will continue... See more


Company details

  1. Trading Card Store

Written by the company

Ace Grading offers collectors modern, consistent and transparent card grading. Ace Grading believes at its core that trading card grading is evolving. While the authentication and grading process remains the most critical element of our service, we want to push the boundaries. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to show it off. Therefore we've designed our custom plastic casing and labels to represent this. Our clear and rigid case provides the best protection for your card, but at the same time, it exemplifies the encased card to ensure that, as a whole, your card feels like a trophy piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good service and good product provided

Good service and good product provided. My only gripe is that Ace have never returned submission faster than estimated return time even though the cards are in QA check 2 phase for a number of days. As a loyal customer I would like return times to be beaten making me feel like service through loyalty is provided over profit

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Grading company

Fantastic Grading company! Support always there when you have any questions, great customer support and services! I don’t grade with anyone else bar ACE as their unique custom labels always bring your favourites to standout!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

By far the best grading service

By far the best grading service in the world right now, cheapest and best quality with excellent customer support. Graded 3 times with them now and would recommend to anyone.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

You won't find better!

I use Ace for all of my Grading i wouldn't use any other company! The communication is top notch, the slab quality is unmatched and the Art work is out of this world. Very happy customer will continue to grade with Ace!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Ace grading

Ace grading in my opinion is the best grading company out there, the turnaround time is much faster than other companies and the pricing is fair. The Ace labels are an awesome addition that extends the artwork of cards.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I've used Ace grading a couple of times…

I've used Ace grading a couple of times now and have been very very satisfied with the turn around and communication of the company. Highly recommend this company!!!
Especially with returning graded items tracked all the way to your doorstep. I'm hooked, I have a lot more in mind to get graded and hope that the sterling service continues.
Mr B

24 January 2026
Unprompted review

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